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Holiday Inn Hotel & Suites Charleston West

Charleston, WV, US (CRW)

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Based on 407 reviews
Centrally located near local attractions.
Room & Rates
Suite, Two Beds, Non-Smoking - Holiday Inn Hotel & Suites Charleston West - 1

Suite, Two Beds, Non-Smoking

  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds Non-Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Smoking.

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Executive, One King Bed, Non-Smoking - Holiday Inn Hotel & Suites Charleston West - 2

Executive, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking - Holiday Inn Hotel & Suites Charleston West - 3

One King Bed Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible - Holiday Inn Hotel & Suites Charleston West - 4

One King Bed Non-Smoking Accessible

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Roll In Shower - Holiday Inn Hotel & Suites Charleston West - 5

One King Bed Non-Smoking Roll In Shower

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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Standard - Holiday Inn Hotel & Suites Charleston West - 6

Standard

  • One Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Smoking - Holiday Inn Hotel & Suites Charleston West - 7

One King Bed Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Smoking.

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Suite, One King Bed, Non-Smoking - Holiday Inn Hotel & Suites Charleston West - 8

Suite, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a multi-line phone with free local calling are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

ONE QUEEN BED NONSMOKE

2 DBL BEDS NONSMOKE

2 DBL BEDS SMOKING

Holiday Inn Hotel & Suites Charleston West
400 Second Ave, South Charleston, WV US 25303

Location

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West is a business-friendly hotel in the business district and close to Charleston Town Center Mall. Other area points of interest include Avampato Discovery Museum and Clay Center for the Arts and Sciences.

Resort Details

Hotel Features. 
Holiday Inn Hotel & Suites Charleston West\'s restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Complimentary wireless Internet access is available in public areas. This South Charleston property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property has a complimentary airport shuttle (available on request). Wedding services and concierge services are available. Self parking is complimentary. Additional property amenities include an arcade/game room, a nightclub, and express check-out.

Accommodation Details

Guestrooms. 
150 air-conditioned guestrooms at Holiday Inn Hotel & Suites Charleston West feature coffee/tea makers and complimentary weekday newspapers. Accommodations include refrigerators and microwaves. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Blackout drapes/curtains, irons/ironing boards, and clock radios are also provided. Housekeeping is offered daily and guests may request wake-up calls.

IMPORTANT INFORMATION

Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 407 reviews
from
Submitted on 02-06-2017
My daughter and I stayed overnight February 3rd, traveling home from Michigan. We arrived late with three little ones, ages 5, 3, and 2 months. We were returning home to North Carolina and used this as our "half-way point". Everything with this stay was so much more than we expected. We have stayed in the past in Ripley, WV and Beckley, WV, at Holiday Inns. After this experience, we will always stay here. It was cold, late, and we were all very tired. We unloaded at the door while my daug... Read more
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from
Submitted on 02-05-2017
Best hotel ever! Clean, neat, and the friendliest staff. Roberta at the restaurant was the epitome of gracious service. Always a smile knows how to make guests feel welcome and special. Kudos The nicest hotel room in area that allows dogs and has a dog walk area. There is a designated dog floor so as not to disturb other guests
from
Submitted on 02-04-2017
This place is just awesome!! Employees are extremely nice, room is very clean, and the pool is especially nice! We had breakfast downstairs and Jessica was a breath of fresh air. She was very attentive and friendly. We will definitely be back! You guys are doing a A++ job! THANK YOU :)
from Grand Rapids, Michigan
Submitted on 01-25-2017
As a platinum member, we received an upgrade to a queen suite (my profile/preference is king, so I am not sure why we did not receive a king upgrade, as the hotel was not very full). Unless you want a full size fridge, or you want to sit at the bar, I would suggest a standard room instead. The bar counter/kitchen area was packed into this guestroom, which was a standard room size. The standard king rooms have a sofa from what I have seen in the photos, and all of the guestrooms have a small frid... Read more
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Service
from Raleigh, North Carolina
Submitted on 01-25-2017
The restaurant staff is awesome. The chef "Roger" cooked a fantastic breakfast. Our server "Eri" was super friendly and very accommodating. Hat off to "Richard" for running a great restaurant that provides awesome hospitality. Highly recommended eating in when you stay here.
from Cincinnati, Ohio
Submitted on 12-30-2016
This was a great hotel for us when passing through town with the dog. The pool, gym, and bar/lounge area looks and feels brand new. The staff is also very friendly and hardworking. My one complaint is the shower water was brown due to "testing" of some sort. This was very unfortunate timing for a planned mid-morning departure, which had to be pushed back by more than an hour. Could be harmless, but nobody wants to shower in mysterious brown water. I wonder if they could have planned this testin... Read more
Service
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Value
from
Submitted on 12-25-2016
Visited here with my in-laws and was treated very well from start to finish. Eri deserves Waitress of The Year for taking excellent care of us. She went above and beyond making our Christmas celebration a blast! Richard also came over and helped out by giving helpful suggestions. Will make it a point to stay here every time we visit Charleston, WV.
from Raleigh, North Carolina
Submitted on 12-23-2016
We stayed the night as it was a perfect halfway point for our trip and we were so pleased! It is a pet friendly hotel that is just minutes off the highway. The rooms and spacious and clean. The lobby and restaurant are very impressive! Brand new updated and inviting! The breakfast was fantastic and the staff was too! Special thank you to Richard, who made sure all our requests were met for breakfast. What a perfect place to stay. We will continue to make this hotel our shop when we make this t... Read more
from
Submitted on 12-23-2016
The beds were very comfortable, room was very clean, staff was very friendly and the breakfast was great. Our kids loved the bubble wall and the funny green bird was an added bonus! Even though we didn't use it, the pool looked very nice. Over all a great stay!!
from Columbia, Missouri
Submitted on 12-22-2016
I had a business trip to WV to meet with a couple of clients. The suites are true suites, a bedroom separated by a door from the living area and kitchenette. The staff is exceptional. One of my clients needed a room for the night and I was able to have the front desk manager simply add it to my bill and take care of him with minimal difficulty. There is a restaurant in house and I grabbed food for the room. Very tasty. Overall, this place is well designed, modern, clean, and with friendly s... Read more
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