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Holiday Inn Express Civic Center

Charleston, WV, US (CRW)

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Based on 323 reviews
Points of interest include Appalachian Power Park and University of Charleston.
Room & Rates

One King Bed Non-Smoking

  • One King Bed
This room overlooks the city. Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. The private bathroom has complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-panel television offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. Climate control, a sofa bed, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Breakfast room

One King Bed Leisure Nonsmoking

  • One King Bed
This room overlooks the city. Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. The private bathroom has complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-panel television offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. Climate control, a sofa bed, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds

  • Two Double Beds
This room overlooks the city. Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. The private bathroom has complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-panel television offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. Climate control, a sofa bed, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
This room overlooks the city. Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. The private bathroom has complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-panel television offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. Climate control, a sofa bed, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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One Double Bed Nonsmoking

  • One Double Bed
This room overlooks the city. Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. The private bathroom has complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-panel television offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. Climate control, a sofa bed, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

1 DBL BED NONSMOKE

2 DBL BEDS NONSMOKE

Holiday Inn Express Civic Center
100 Civic Center Drive, Charleston, WV US 25301

Hotel Features.
Recreational amenities include a fitness facility. Those traveling on business have access to a business center at this hotel. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Complimentary shuttle services include a roundtrip airport shuttle and an area shuttle. Guest parking is complimentary. Additional property amenities include laundry facilities, dry cleaning/laundry services, and self parking. 

Guestrooms. 
195 air-conditioned guestrooms at Holiday Inn Express Civic Center feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer city views. Beds come with signature bedding. Furnishings include desks and sofa beds. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. Guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). 32-inch high-definition televisions have premium cable channels and pay movies. Rooms also include blackout drapes/curtains and irons/ironing boards. Guests may request refrigerators and wake-up calls. Housekeeping is available daily.



Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 323 reviews
from Morgantown, West Virginia
Submitted on 02-05-2017
I stayed at this hotel for 3 nights and I couldn't be happier. I have tried to stay there anytime I find myself in Charleston. The recent renovations make this place even better. I also am a former hotel manager and know what to look for. The staff was AWESOME and make you feel like they cars that you are there. I highly recommend this hotel and look forward to my next trip to Charleston
from
Submitted on 02-05-2017
Bathroom is nasty! The grout around the tile is almost black and it just makes you feel gross! There is some kind of dried stain running down the wall (see pic). It just seems like housekeeping are rushing thru! Simple things that could really make all the difference!!! Won't be back!!
from Waverly, West Virginia
Submitted on 02-04-2017
My wife and were checking in and the hotel and they was unable to find our reservation. When my wife made our reservation she thought that she was booking on a Holiday Inn site and it wasn't. The company had not sent our information to them but they did take our money. With all of the events in town we were in trouble. The company said they couldn't give us our money back because we were past the cut off date. I tried to explain to them we didn't know we didn't have a reservation in till we chec... Read more
Location
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Value
from Atlanta
Submitted on 02-01-2017
This hotel looks great on the outside. The customer service was really good as well but the upkeep of the room left much to be desired. The room was dusty, the grout in the bathroom was filthy and the bathroom baseboards needed cleaning. In addition the paint was peeling around the windows and flaking and falling onto the floor. Overall I would only stay here again if I was able to preview the room before paying and booking the room.
from Bristol, Connecticut
Submitted on 01-03-2017
I stayed here November 8, 2016 . From the moment I walked in the door I felt Welcome. They had an evening of free Horderves during happy hour, they also had fresh hot cookies available for guest. The customer service is great, and the hot breakfast in the morning is great. I will choose this hotel over and over again when I am in Charleston WV and looking for a place to stay.
Location
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Value
from Washington DC, District of Columbia
Submitted on 01-01-2017
This place has a friendly front desk staff, and good prices. We have stayed here a couple of times. The beds are comfy and the breakfast in the morning has options to please everyone! the location is a little far to walk to restaurants downtown, but not too far. I've only stayed here on road trips so I haven't really explored the area. This place is an excellent stopover point though. Usually the price is good and this last time we were able to use points to book the room so essentially it was f... Read more
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from East Coast, USA
Submitted on 12-30-2016
Had a great, quiet room (#200 if interested). It looks and feels much more expensive than it is. Has all best things....4 pillows for each bed, big fluffy towels, great shower, comfortable bed with some type of puffy duvet. Extremely warm and cozy. Parking close to the door (no charge), and a fantastic hot breakfast bar with anything you could want on it (also no charge). Very friendly staff, everyone smiles and speaks to you. Close to anything downtown and on and off interstate in seconds.... Read more
Cleanliness
Location
Service
from Charleston, West Virginia
Submitted on 12-28-2016
Love the location of this Holiday Inn. The Conference Center is across the street. It's Walk able to a Urban Mall. They have shuttle service, which is awesome, to be dropped off or picked up from the hip downtown scene.
from Kansas City, Missouri
Submitted on 12-23-2016
This hotel was really great! It has the feel of a more expensive place without the big price tag. The room was very clean, which to me is a very important issue. I don't even like to stay in hotels because they tend to be dirty. Not this one! Debbie in housekeeping took care of my room, great job! The breakfast was more substantial than most I've seen, all in all a terrific stay!
Service
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from Lenoir, North Carolina
Submitted on 11-30-2016
Decided to book a room in Charleston for Thanksgiving night and ended up here. Thinking the hotel might be busy we were surprised to see it almost empty. We checked in and the girl at the front desk offered us our choice of floors, offered to put us away from the elevator and offered a king bed, all without us asking! While I usually ask, it isn't very often that it's offered straight away. Very professional!! The room was very nice for the price paid and the breakfast bar was well stocked the... Read more
Cleanliness
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