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Sheraton Norfolk Waterside Hotel

Norfolk, VA, US (ORF)

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Based on 788 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates
Traditional Room, City View

Traditional Room, City View

2 Double Beds or 1 King Bed
Balcony with city views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Phone, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Traditional Room, Harbor View

Traditional Room, Harbor View

2 Double Beds or 1 King Bed
Overlooking the water

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Floor, Harbor View

Club Floor, Harbor View

2 Double Beds or 1 King Bed
Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, Business Lounge Access

1 King Bed or 2 Double Beds
280 sq feet (26 sq meters)

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Club Room, Business Lounge Access

1 King Bed or 2 Twin Beds
281 sq feet (26 sq meters)

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, Business Lounge Access, Harbor View

1 King Bed
281-sq-foot (26-sq-meter) room with harbor views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, Business Lounge Access, City View

2 Queen Beds or 1 King Bed
281-sq-foot (26-sq-meter) room with city views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Classic Room

1 King Bed or 1 Queen Bed
275 sq feet (26 sq meters)

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Classic Room

1 King Bed or 2 Twin Beds
275 sq feet (26 sq meters)

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room, Harbor View

2 Queen Beds or 1 King Bed
278-sq-foot (26-sq-meter) room with harbor views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room, City View

1 King Bed or 2 Queen Beds
275-sq-foot (26-sq-meter) room with city views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Suite, Business Lounge Access, City View

1 King Bed
551-sq-foot (51-sq-meter) room with city views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Deluxe Room, Harbour View

1 King Bed
Overlooking the harbor

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room, Poolside

1 King Bed and 1 Double Sofa Bed
Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Room, Balcony (BALCONY)

1 King Bed
Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Club Room

Club Room

2 Double Beds or 1 King Bed
Balcony with city views

Internet - WiFi
Entertainment - 26-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Coffee/tea maker and room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Sheraton Norfolk Waterside Hotel
777 Waterside Dr, Norfolk, VA US 23510

Resort Details

The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: USD 14 per person (approximately) Fee for in-room wireless Internet: USD 0-9.95 per stay (rates may vary) Self parking fee: USD 8 per day (in/out privileges) Valet parking fee: USD 26 per day Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: USD 14 per person (approximately) Fee for in-room wireless Internet: USD 0-9.95 per stay (rates may vary) Self parking fee: USD 8 per day (in/out privileges) Valet parking fee: USD 26 per day Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: USD 14 per person (approximately) Fee for in-room wireless Internet: USD 0-9.95 per stay (rates may vary) Self parking fee: USD 8 per day (in/out privileges) Valet parking fee: USD 26 per day Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The closest major airports to Sheraton Norfolk Waterside Hotel are: Norfolk, VA (ORF-Norfolk Intl.) - 9.6 km / 5.9 mi Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 36.8 km / 22.9 mi The preferred airport for Sheraton Norfolk Waterside Hotel is Norfolk, VA (ORF-Norfolk Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: USD 14 per person (approximately) Fee for in-room wireless Internet: USD 0-9.95 per stay (rates may vary) Self parking fee: USD 8 per day (in/out privileges) Valet parking fee: USD 26 per day Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Seasonal Pool
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 788 reviews
from Roskilde
Submitted on 02-13-2017
Wonderfull wiev and very friendly staff.Very good breakfast and a convenient location where you can walk to the city centre in five minutes.It will be renovated this year and it is a little outdated and needs to be brightened up
Rooms
Service
Sleep Quality
from Bedford, Virginia, United States
Submitted on 01-30-2017
Everything was very nice. Rooms were very nice and beds were very comfy. We had a nice view of the city. Upper floors offer either city view or water view. The water view you can see the naval ships. They are currently building a waterfront venue which will offer restaurants a beer garden, shops and other amenities to make your trip enjoyable. They are also doing a lot of renovations in the downtown area. We are looking forward to the next convention there.
Rooms
Service
Value
from
Submitted on 01-23-2017
I'm a huge SPG fan and the check-in desk at this hotel knew it. Zach checked me into my upgraded suite on the highest (10th) floor - which happen to be RIGHT next to the Sheraton Club Lounge. I thought it was a little too coincidental to be selected as the "Guest of the Day" but hey, I'm not going to argue! Free valet parking AND breakfast buffet - absolutely! I can't say really say anything negative about my stay. The only thing is that the hotel is a bit dated - but the hotel had already ... Read more
Location
Service
Value
from Falls Church, Virginia
Submitted on 01-17-2017
Convenient location. However, if you don't valet park you have to walk about a 1/2 block and through an office building to the parking garage. The hotel d├ęcor is very dated and worn but everything was in working order and clean. The facility is scheduled for a renovation in 2017. There is a new retail project opening up next door in Spring 2017 called Waterside. This will add vibrancy and retail options to the area. the hotel staff was very pleasant.
Cleanliness
Rooms
Service
from Silverdale, Washington
Submitted on 01-16-2017
We checked into the hotel on Christmas Day and out on New Year's Day. The hotel is dated but signs indicate it is embarking on an update. Rooms are typical, clean and needing an update (missing outlet covers, broken lamps, outlets that did not function) we were in a suite with a pull out couch for our son, it was in terrible shape (sagging greatly, stained mattress, missing springs) he slept on the couch and did not pull out the bed. Bathroom is NOT family friendly. Sink and vanity are not sepa... Read more
from Cincinnati
Submitted on 01-10-2017
I thought the staff was fantastic, couldn't have been nicer and more accommodating. The unfortunate aspect is that this property is in desperate need of a refresh. Suppose that's why the rates are so reasonable but a makeover is due.
from
Submitted on 12-31-2016
To start my online rate was not approved so I ended up paying more. Then I get to my room the duvet cover was dirty, TV didn't work, heat took 3 hrs to kick on an it was 30 degrees outside, only 1 power socket, room phone didn't work trash in the can when I checked in, no free guest parking. What guest wants to be over charged for these rooms & pay $12-$24 for parking??
from San Francisco, California, United States
Submitted on 12-28-2016
i stay here to visit my family every July and December . i want to point out a few people first . Don Sanders manager of City Dock restaurant really helped me organize a holiday dinner with my family as my mother is in assisted living we wanted to dine out on Christmas.The staff was great and the food here is always of great quality.don even called on Christmas day to check on my party.Thank You Don .you are TOP NOTCH. The Front desk is always so friendly upon check in as well as the valet staff... Read more
Rooms
Service
Value
from
Submitted on 12-14-2016
This property is right on the water. Checkin was fast and staff was awesome. But hotel has seen its days, needs serious renovation. Parking is in nearby building. Just get your parking pass validated. Short walk to Norfolk old town.
from
Submitted on 12-06-2016
As you can see in photo one the chair is very nasty. Would recommend doing away with cloth and consider leather if they are to hard to keep clean. Second photo looks like previous guest has spilled something down wall and was not even wiped off. Third photo shows where patches have been placed and not repainted. No fridge or microwave in room which are usually in most hotels these days. Front desk staff friendly and helpful. Restaurant in hotels was a little pricey. Room was not cleaned in. Firs... Read more
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