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3-Day Weekend Sale! DOUBLE CODES Details

Best Western Plus Palo Alto Inn & Suites

San Antonio, TX, US (SAT)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 139 reviews
Room & Rates
Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Suite, 1 King Bed, Accessible, Bathtub

Standard Suite, 1 King Bed, Accessible, Bathtub

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Hide room details
Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Kitchenette

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen Beds
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

1 King Bed
300 sq feet (27 sq meters)

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Double Room, 2 Queen Beds

2 Queen Beds
300 sq feet (27 sq meters)

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
336 sq feet (30 sq meters)

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed
336 sq feet (30 sq meters)

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Palo Alto Inn & Suites
12507 SW Loop 410, San Antonio, TX US 78224

Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.

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AMENITIES:
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 139 reviews
from
Submitted on 02-09-2017
We stayed here recently February 1st Thru the 5th 2017 for my son's graduation from Lackland Air Force Base. The hotel was okay. Room service was terrible. The front desk customer service was horrendous. The front desk clerk named Victor was rude, talked over you, and when you tell him of his bad customer service and ask to speak to a manager he ignores that also. My sisters American Express was charged twice. Even after she noticed it on line and went downstairs to express concern she was told ... Read more
from
Submitted on 02-04-2017
While this hotel was satisfactory there was definitely room for improvement. - Front desk staff need training in customer service. Both ladies gave us incorrect information about which door to access the elevator and our room causing us to have to lug very heavy suitcases around the side of the hotel into the front door at night in very cold windy weather. When brought to their attention that the door we were told to access was broken (even had a sign saying so) they said, "ohhhh guess we need... Read more
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from Houston, Texas
Submitted on 01-23-2017
Loved this hotel!!! Very Clean - Great Size Room w/Comfy Beds. The staff, especially housekeeping were VERY friendly and helpful. The pool is awesome, very clean. Breakfast was good and they kept it coming, unlike some hotels that start pulling stuff off 30 minutes before close. Overall, YES I would totally recommend this property for your stay - I wish we could have stayed longer!
Cleanliness
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from Charlotte, North Carolina
Submitted on 01-16-2017
I was very hesitant on booking this hotel. I've never stayed at a BW before and the ones I've seen don't look kept up. We needed a place to stay that was near Lackland AFB and it had to have two beds and a couch. Every other place that was nearby that I checked that met that criteria was already booked. Up until the day before we arrived I thought about switching rooms, even in other nearby cities, just because I was hesitant of the BW brand. Overall, the value was great. Most of the staf... Read more
from Kingsport, Tennessee
Submitted on 01-14-2017
Friendly service the hotel was clean. The pool is nice. Location is ok, near shopping and places to eat. There is a gas station next door and a jax in the box beside the hotel. My mother in law said the jax in the box was awful. The breakfast was good and filling. The employees kept it filled with plenty of food.
from Goodyear, United States
Submitted on 11-25-2016
We stayed four nights for our daughters graduation from airforce basic training. Overall we were satisfied. Good location but no restaurant on the premises. The breakfast was good and the hotel was clean. Met our expectations.
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from Eufaula, Alabama
Submitted on 11-07-2016
We enjoyed our stay here. The staff are exceptional and very welcoming. We arrived late (I recommend calling and letting them know if you arrive late). The breakfast is okay, not great but pretty good overall. The rooms are nice, however, the sheets were rough and seemed to be a little worn out. That is an easy fix and I hope they do that soon. Would I stay again?--absolutely!
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from Midland, Texas
Submitted on 09-22-2016
Spur of the moment trip. 4 adults sharing a room. Worked out great. It was awesome having fast food right outside the hotel. The room was nice. Loved the indoor pool and hot tub. Hot tub needed to be hotter
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from Houston, TX
Submitted on 08-15-2016
4.0 star rating 8/15/2016 3 check-ins I would stay here again, even for $104 a night plus tax (corporate rate). It was noisy on first floor, and not a lot of hot water but the hotel itself was easy to get to, which was a plus! The people were pretty friendly, and it was clean, so that was great! I did have to ask how to turn on the a/c, as it had an old unit under the window, but the control was on the wall. Loved the hot tub and pool, which we got to enjoy earlier in the day with no one aroun... Read more
Cleanliness
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from Tracy, California
Submitted on 07-19-2016
I always second guess myself whenever I stay at a 3-star rated hotel. You ask yourself repeatedly "Is this 'barely' three stars or a 'solid' three stars. This hotel is much more than three stars. I give it at least 4 stars because it is firing on all cylinders. The rooms were spacious and always clean; and ours (room 103) had a spa (woohoo). The mattresses were comfortable and the pillows (6 of them) were also more comfortable than most luxury hotels. The bathrooms were squeaky clean ever... Read more
Cleanliness
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