Holiday Inn Express & Suites Irving Dfw Airport North
Dallas / Fort Worth, TX, US (DFW)
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Based on 294 reviews
Room & Rates
Suite One King Bed Non-Smoking
- One King Bed
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Deluxe
- One King Bed
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Deluxe Suite Non-Smoking Accessible
- One King Bed
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Suite Two Beds Non-Smoking
- Two Beds
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Suite One King Bed Non-Smoking
- One King Bed
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Suite Two Double Beds Non-Smoking
- Two Double Beds
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Suite Non-Smoking Accessible
- One King Bed
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Suite Non-Smoking Roll In Shower
- One King Bed
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Standard
- One King Bed
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DELUXE ROOM
STANDARD ROOM
2 BED SUITE NONSMOKE
SUITE FEATURE NONSMOKE
KING SUITE NONSMOKE
SUITE OTHER NONSMOKE
SUITE MOBILITY ACCESSIBLE TUB NONSMOKING
SUITE DELUXE ACCESSIBLE TUB NONSMOKING
SUITE MOBIL ACCESSIBLE ROLL SHWR NOSMK
Holiday Inn Express & Suites Irving Dfw Airport North
4550 W John Carpenter Freeway,
Irving,
TX
US
75063
Hotel Features.
Recreational amenities include an outdoor pool and a fitness facility. This 3-star property has a business center and offers audio-visual equipment and business services. Complimentary wireless Internet access is available in public areas. This Irving property has event space consisting of banquet facilities and conference/meeting rooms. The hotel serves a complimentary breakfast. The property has a complimentary airport shuttle (available 24 hours). Guest parking is complimentary. Additional property amenities include barbecue grills, gift shops/newsstands, and laundry facilities. Extended parking privileges may be offered to guests after check-out (surcharge).
Guestrooms.
163 air-conditioned guestrooms at Holiday Inn Express & Suites Irving Dfw Airport North feature coffee/tea makers and hair dryers. All rooms include separate sitting areas along with desks and sofa beds. Accommodations include refrigerators and microwaves. Bathrooms feature complimentary toiletries. Wireless Internet access is complimentary. Guestrooms offer direct-dial phones with voice mail, as well as free local calls (restrictions may apply). Televisions have pay movies. Rooms also include irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.
Notifications:
- Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
Based on 294 reviews 0
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Holiday Inn Express & Suites Irving Dfw Airport North
Worst Customer Service EVER
sandykings84
from Andrews, Texas
Submitted on 01-29-2017
We booked this hotel last minute over the 1800 number and the women advised me it was a queen bed room. Upon arrival, the African American man at the front desk was SO RUDE, did not greet us and barely even said a word! After check in, we went to the room and realized it was full size beds and so I called the front and asked the man if we could please either be moved to another sister hotel with Queen beds and he very rudely said "no, it is none refundable" did not even try to work with us! I ex...
We booked this hotel last minute over the 1800 number and the women advised me it was a queen bed room. Upon arrival, the African American man at the front desk was SO RUDE, did not greet us and barely even said a word! After check in, we went to the room and realized it was full size beds and so I called the front and asked the man if we could please either be moved to another sister hotel with Queen beds and he very rudely said "no, it is none refundable" did not even try to work with us! I explained the situation with the 1800 number and he again with an attitude said "NO" I can understand his side too, my problem was the ATTITUDE!! and if that's not enough, we go downstairs to get snacks and again did not say a word and he even had a mad look on his face like we owed him something or ruined his night!! The breakfast was good, not going to lie, but it did not make up for front desk guys attitude!
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Holiday Inn Express & Suites Irving Dfw Airport North
Left us stranded at the airport for over an hour
jillextra519
from Minneapolis, Minnesota
Submitted on 01-21-2017
Have NEVER had a worse experience trying to get from an airport to a hotel. We were stranded, standing in freezing weather, waiting over an hour for a shuttle that never came, despite our repeated calls to the hotel. We ended up having to pay for a taxi to get us to the hotel, even though the shuttle was the main reason we reserved at this property. We called over and over again, and each time, was given another wild tale as to why the shuttle wasn't there yet, and it would just be a few more ...
Have NEVER had a worse experience trying to get from an airport to a hotel. We were stranded, standing in freezing weather, waiting over an hour for a shuttle that never came, despite our repeated calls to the hotel. We ended up having to pay for a taxi to get us to the hotel, even though the shuttle was the main reason we reserved at this property. We called over and over again, and each time, was given another wild tale as to why the shuttle wasn't there yet, and it would just be a few more minutes. At one point, the gal answering the phone told us the hotel didn't offer shuttle service to DFW. This was after 3 previous calls with this very same person telling is the shuttle would be there shortly. She actually asked my husband where he got the idea that the hotel offered shuttle service! Um, YOUR WEBSITE. There dozens, probably hundreds, of hotels you can choose at DFW. If you need airport shuttle service, look elsewhere. We are Platinum IHG members. I shudder to think how non-platinum customers would be treated.
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Holiday Inn Express & Suites Irving Dfw Airport North
Nice hotel & location
amytx84
from Arlington, Texas
Submitted on 01-18-2017
I picked this hotel to stay at because I had to pick up 2 friends at the airport very late. I checked in before they did and when I got to the room I was presently surprised at how big & spacious the room was. It was very much needed for the 3 of us so we could each have our own beds. It's too bad we didn't have more time to enjoy it since we were just there to sleep then head out of town for a concert.
When I checked in the smoke alarm was beeping and since I had to run out on an errand I let ...
I picked this hotel to stay at because I had to pick up 2 friends at the airport very late. I checked in before they did and when I got to the room I was presently surprised at how big & spacious the room was. It was very much needed for the 3 of us so we could each have our own beds. It's too bad we didn't have more time to enjoy it since we were just there to sleep then head out of town for a concert.
When I checked in the smoke alarm was beeping and since I had to run out on an errand I let the front desk know about it. And when I came back it was fixed so I thank whomever fixed that problem quickly or else it would have been a bad stay. As an employee of another IHG hotel I know guest recovery is important and seeing this issue resolved quickly I definitely give you all 2 thumbs up for that.
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Holiday Inn Express & Suites Irving Dfw Airport North
70 Minute Wait for Airport Pick-up
delrefugio
from San Francisco, California
Submitted on 01-07-2017
Booked this last minute due a flight delay. All I wanted was a comfortable bed to sleep in for a few hours and an airport shuttle to avoid paying for a taxi. I called the hotel around 10:40 pm as soon as I landed and was told the wait for the shuttle would be 20-40 minutes. Fine, I can wait 20-40 minutes. What I didn't know was that the shuttle pick up area is down the road from any airport exit/entrance so you have to wait outside. It was nearly 20 degrees. It took 70 minutes for the shuttle to...
Booked this last minute due a flight delay. All I wanted was a comfortable bed to sleep in for a few hours and an airport shuttle to avoid paying for a taxi. I called the hotel around 10:40 pm as soon as I landed and was told the wait for the shuttle would be 20-40 minutes. Fine, I can wait 20-40 minutes. What I didn't know was that the shuttle pick up area is down the road from any airport exit/entrance so you have to wait outside. It was nearly 20 degrees. It took 70 minutes for the shuttle to get there and when it arrived to our gate, it was almost full. My fingers were so cold I had trouble taking out my ID from my wallet when we finally checked in. The drive from the airport to the hotel was less than 10 minutes.I saw other hotel shuttles go and come back for a 2nd and 3rd pick-ups during our wait. It should not have taken 70 minutes to arrive. Bed was sufficiently comfortable, staff was friendly, but overall quality is below average. I would not stay here again.
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Holiday Inn Express & Suites Irving Dfw Airport North
Nice, clean hotel with great service
michael a
from
Submitted on 12-01-2016
We stayed at this hotel the night before our flight the next morning. The next morning the shuttle was right on time & got us to the airport in plenty of time. My only minor complaint is on our return the shuttle took over 30 minutes to pick us up. It is only a small van & fills up fast. So after a long flight just be prepared to wait a while for pick up.
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Holiday Inn Express & Suites Irving Dfw Airport North
Horrible. Lying. Useless. No service. DO NOT STAY HERE!!!
aghadden
from Arvada, Co, Usa
Submitted on 11-18-2016
You will wait at the airport for the shuttle to make a couple of other runs before picking you up. Then you will find out all of the shuttle 'reservations' back to the airport are full, and you will have to take a cab. And they won't pay for a cab because the shuttle is complimentary. BUY A BIGGER SHUTTLE!
Rooms are dilapidated. Kick panels peeling off mirrors. Bizarre shower/tub configurations in their 'Suite'. Musty smell. Mattress and furniture are worn out--they sag and have no support. Bre...
You will wait at the airport for the shuttle to make a couple of other runs before picking you up. Then you will find out all of the shuttle 'reservations' back to the airport are full, and you will have to take a cab. And they won't pay for a cab because the shuttle is complimentary. BUY A BIGGER SHUTTLE!
Rooms are dilapidated. Kick panels peeling off mirrors. Bizarre shower/tub configurations in their 'Suite'. Musty smell. Mattress and furniture are worn out--they sag and have no support. Breakfast starts at 7:00. 7:00. Someone forgot to tell them they advertise themselves as an airport hotel with shuttle service. I never saw the 'first come, first served' BS the incompetent manager fed me.
DO NOT STAY HERE! You have been warned.
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Holiday Inn Express & Suites Irving Dfw Airport North
Comfortable and Convenient to DFW
laf00
from Oak Park, California
Submitted on 11-02-2016
I stayed at this hotel for a business trip and it was very convenient for me in terms of location. I arrived late into DFW and I checked into the hotel after midnight. The breakfast at Holiday Inn Express is always satisfying and they even had pumpkin spice creamer! (I hope they have peppermint for the holidays...) The airplane noise is quite loud as the hotel is right near one of the runways. It started around 7 AM and ended closer to 11 PM. Thankfully I was up before the planes came so it didn...
I stayed at this hotel for a business trip and it was very convenient for me in terms of location. I arrived late into DFW and I checked into the hotel after midnight. The breakfast at Holiday Inn Express is always satisfying and they even had pumpkin spice creamer! (I hope they have peppermint for the holidays...) The airplane noise is quite loud as the hotel is right near one of the runways. It started around 7 AM and ended closer to 11 PM. Thankfully I was up before the planes came so it didn't bother me. All in all, I had a great experience at this hotel.
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Holiday Inn Express & Suites Irving Dfw Airport North
Early flight
HandH77
from Bournemouth, United Kingdom
Submitted on 11-01-2016
We chose this hotel because we had an early flight and needed a hotel with a shuttle which started very early. The shuttle here starts at 4.15 am. and was on time. We were too early for breakfast but were provided with complimentary breakfast bags. The room was clean and comfortable but as this is an older hotel, was in need of some modernisation - this didn't spoil our stay. We enjoyed watching the planes roar overhead and land at the airport but aircraft noise didn't keep us awake. There was a...
We chose this hotel because we had an early flight and needed a hotel with a shuttle which started very early. The shuttle here starts at 4.15 am. and was on time. We were too early for breakfast but were provided with complimentary breakfast bags. The room was clean and comfortable but as this is an older hotel, was in need of some modernisation - this didn't spoil our stay. We enjoyed watching the planes roar overhead and land at the airport but aircraft noise didn't keep us awake. There was a nice outdoor pool area which we unfortunately didn't have time to use. We found the staff to be friendly and efficient.
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Holiday Inn Express & Suites Irving Dfw Airport North
Surprisingly quiet
Becky316
from Farmington, Minnesota
Submitted on 10-27-2016
With airplanes going right overhead, I was anticipating that it would be a little loud in the room. I was wrong. With the AC running in the room (we were first floor), we hardly noticed. Friendly and helpful staff. Large rooms. Wish the beds would have been queen size. Great morning breakfast. Would use this hotel again.
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Holiday Inn Express & Suites Irving Dfw Airport North
Ok airport hotel
murdog
from Iowa
Submitted on 10-26-2016
My sister and I stayed her before an early flight the next morning. The staff was friendly. Check in and check out were smooth. We took the shuttle to and from the airport, which was a nice amenity. The driver even took us to grab some food! The room was in need of redecorating, but it was clean.
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