from Saint Peters, Missouri
Submitted on 10-12-2016
When I checked in, I received a great greeting at the front desk. I quickly received two key cards to my room, then I asked about the bedding for the pull-out sofa that was to be in my suite. The young lady explained that the bedding should be in the room already, but advised that the beds have three pillows, so if I have more than three people in the room, I will need extra pillows and towels. I let her know that I have four occupants (including myself) in the room, so she said she will run ...
When I checked in, I received a great greeting at the front desk. I quickly received two key cards to my room, then I asked about the bedding for the pull-out sofa that was to be in my suite. The young lady explained that the bedding should be in the room already, but advised that the beds have three pillows, so if I have more than three people in the room, I will need extra pillows and towels. I let her know that I have four occupants (including myself) in the room, so she said she will run and extra pillow and towels right over to the room. Sure enough, within 5 minutes, she was at the door with the extra pillow and towels! The hotel is right off of busy Hwy 290 (Northwest Freeway), but I did not hear any noise from the highway at all. There is a shopping center right down the road with a Target store, a movie theater, a number of restaurants, and more.
The room itself was nice and clean. I stayed in a 1 bedroom suite, which had a separate bedroom (with a locking door) from the living room. That was a really nice setup. The living room had a love seat with a pull out mattress. Obviously, the mattress was thin as all pull outs are, but the hotel did include a thin mattress topper with the bedding. That didn't provide a lot of extra cushion from the springs in the pull out mattress, but every bit counts. All of the equipment in the room worked correctly, although there was no stopper for the kitchen sink. No big deal for my needs, but worth noting. The bathroom was stocked with Paul Mitchell products (soap, lotion, shampoo, conditioner, and body wash).
There is a free breakfast at this hotel. My family took advantage of it on our last morning there and the breakfast area manager was very delightful. She even went to the back and got some chocolate chips when she saw I was making a waffle for my kids. She certainly knows what kids like... those melted chocolate chips inside the waffle was a hit! Also on the menu that morning was pork sausage patties, turkey sausage patties, raisin bread, bagels, fried eggs, a few cereal options, a few yogurt options, granola, and a couple different muffin choices. There was also milk, orange juice, apple juice, cranberry juice, and coffee with french vanilla and hazelnut creamer options to choose from.
As for the bad parts of the review, there aren't many at all. I was slightly surprised by the size of the televisions, although there was one in the bedroom and one in the living room (which is not a bad thing at all). They are maybe 32" televisions at most. I think I am just spoiled with seeing bigger TVs at recent hotels I have been to, so they just looked small. I did find a spider hiding in a corner of the bedroom, but that just happens any and everywhere. No big deal, again. When I woke up after my first night of staying here, my back hurt. I determined the problem was the pillow. It was way too soft and my head simply sank into it. Luckily, I found out that the pillows were not all the same. There was one firm pillow in the room, and after switching to that pillow, I slept like a baby. It would be nice if the pillows were labeled so people would know which is which. The worst part of the stay had nothing to do with the hotel itself, really. There is major construction going on with the frontage road of Hwy 290 (Northwest Freeway). Therefore, getting into and out of the hotel to and from the convenient shopping center up the street was kind of a hassle.
All in all, stay here! You will not be disappointed.