Hotel Indigo At The Galleria
Houston, TX, US (IAH)
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Based on 567 reviews
Room & Rates
One King Bed Two Room Suite Nonsmoking
- One King Bed
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Suite One Double Bed Accessible
- One Double Bed
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1 King Bed Presidential Suite Nonsmoking
- One King Bed
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Standard Room.
- One Bed
- Two Beds
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1 King Leisure Nonsmoking
- One King Bed
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King Mobility Accessible Tub Non Smoking
- One King Bed
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Two Queen Beds Non Smoking
- Two Queen Beds
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Two Bed Mobility Accessible Tub Non Smoking
- Two Queen Beds
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One King Bed Executive Suite Nonsmoking
- One King Bed
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Hotel Indigo At The Galleria
5160 Hidalgo St,
Houston,
TX
US
77056
Hotel Features.
Dining options at Hotel Indigo At The Galleria include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves breakfast each morning (surcharges apply). Recreational amenities include a fitness facility. This 3-star property has a business center and offers a meeting/conference room, audio-visual equipment, and business services. Complimentary wireless Internet access is available in public areas. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and express check-in. This is a smoke-free property.
Guestrooms.
131 air-conditioned guestrooms at Hotel Indigo At The Galleria feature coffee/tea makers and safes. Beds come with premium bedding. Bathrooms feature showers, designer toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels and pay movies. Rooms also include electronic check-out and irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.
Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 5 per day
- Breakfast fee: between USD 10 and USD 15 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Based on 567 reviews 0
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Hotel Indigo At The Galleria
Almost perfect!!
Traveler_USA1
from U.S.
Submitted on 01-30-2017
Location- Great...walking distance to the Gallery mall that has an ice rink and all the shops you need. Plenty of parking at the hotel, and easy access to the highways and downtown.
The staff are nice and helpful.
You have a breakfast at the hotel if you wish to go (not included in the room price).
The room is spacious and the bathroom is great and not crowded.
Why almost perfect??
The only issue we had was NO SAFE in the room. The only safe they have is at their office and it is a very narrow...
Location- Great...walking distance to the Gallery mall that has an ice rink and all the shops you need. Plenty of parking at the hotel, and easy access to the highways and downtown.
The staff are nice and helpful.
You have a breakfast at the hotel if you wish to go (not included in the room price).
The room is spacious and the bathroom is great and not crowded.
Why almost perfect??
The only issue we had was NO SAFE in the room. The only safe they have is at their office and it is a very narrow and tiny safe for wallets etc. We had a LT and iPads etc that could not fit in that tiny little safe, so we carried them in a backpack every place we went to... Other than that, great value for your money.
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Hotel Indigo At The Galleria
In and Out
Camila F
from
Submitted on 01-23-2017
I was there for 4 nights January 12-16th, mind you my partner is in a wheelchair so we requested an accessible bedroom. The keys did not work only the first night which was a drag going up and down to have the desk make us new keys and even open the door some nights.
When he first entered the room, we noticed the placement of furniture was definitely not spacious enough for his chair to move around in.
Usually rooms that are accessible have more moving space.
The first issue, that was actually ...
I was there for 4 nights January 12-16th, mind you my partner is in a wheelchair so we requested an accessible bedroom. The keys did not work only the first night which was a drag going up and down to have the desk make us new keys and even open the door some nights.
When he first entered the room, we noticed the placement of furniture was definitely not spacious enough for his chair to move around in.
Usually rooms that are accessible have more moving space.
The first issue, that was actually alarming, we had was the water. He ran the water (hot) to wash his face and it ran YELLOW (almost like a brownish yellow) for a good 4 minutes.
We had two of our friends who gave us a ride to the hotel witness this as well.
One friend, who lives in Houston said she had never seen anything like it in her time in Houston (6 years). Since my partner and I had never been to Texas we assumed it was just the plumbing. We disregarded that and left the hotel to go enjoy the night, the following morning, (SECOND ISSUE) I stepped in to the bathroom barefoot (yes, my mistake) and noticed 3 huge bugs which looked like cockroaches roaming freely in the bathroom near the toilet and SINK!!! I screeched, and ran to the bed to wake my partner up. He gave me his phone and when I got to the bathroom there was one visible cockroach and 2 behind the toilet. I zoomed in and took a picture. This is my first ever Yelp review so IDK if it can be uploaded later.
We left the room immediately and moved all of our belongings to high ground.
We were not back until later in the night so we went to the service desk and let them know about the water issue and the cockroaches, we let them know we have been avoiding the room and I carried my luggage everywhere because I did not want it in the room with a roach, and they apologized and gave us 2 breakfast vouchers and that was it!
I expected at least a room change or to have someone spray the room with bug killer or something, the same day.
We noticed the bathroom smelled like it was sprayed down with something but that wasn't until our last night of stay. The water problem continued and we had to let the water run for a while before washing hands or showering.
I paid a reasonable price for this stay because it is in the galleria area, a wonderful shopping district of Houston, I fell in love with the Indigo before booking due to its aesthetic but after this, I never think I am going back.
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Hotel Indigo At The Galleria
Awesome service and high quality
Zash2017
from San Francisco, California
Submitted on 01-20-2017
This is the second time I've stayed here and I think this hotel is wonderful and the staff make the difference. It has a very boutique feeling and very clean. Closeby to some nice restaurants that are open late.
Hotel Indigo At The Galleria
MD Anderson visit
Maxwellman631
from Aubrey, Texas
Submitted on 01-17-2017
My wife and I travelled from Dallas due to tests and treatment my wife will need from MD Anderson. We took a chanxe with Indigo hotel since we have never heard of indigo before but to our surprise, it turned out to be a very positive experience. The staff are great, loved the room and although the selection of dishes in restaurant is limited, wow, it tastes excellent and very well presented.
Hotel Indigo At The Galleria
Very pleasant experience
Richard D
from Hershey, Pennsylvania
Submitted on 01-17-2017
This is a very nice hotel. This was also our first experience at an Indigo Hotel and will not be the last. The arrival experience is so simple and easy. The on site parking is great. The staff is pleasant and responds to everything you need. Our room was very clean, comfortable and quiet. We stayed in the Galleria area as much of what we wanted/ needed to do was closer and not as difficult as downtown. Great decision. The value for our stay was very very fair. We found that Houston in g...
This is a very nice hotel. This was also our first experience at an Indigo Hotel and will not be the last. The arrival experience is so simple and easy. The on site parking is great. The staff is pleasant and responds to everything you need. Our room was very clean, comfortable and quiet. We stayed in the Galleria area as much of what we wanted/ needed to do was closer and not as difficult as downtown. Great decision. The value for our stay was very very fair. We found that Houston in general was much less expensive to visit than most large cities in we have visited. But, the best value we found was this hotel. This location is great, what more could we have asked for.
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Hotel Indigo At The Galleria
Great Hotel
BXL1965
from Tilburg, The Netherlands
Submitted on 01-15-2017
I have picked this hotel due to its location, situated close to the Galleria Shopping mall. A very friendly welcome at the front desk. I was there with 2 co-workers. Complementary drinks, nice. The reception, lounge is very colorful, a kind of European look.
The room was clean, great tv, nice bathroom. The room was also colorful. I liked it very much. The rooms of the 2co-workers were also good, clean and colorful. The breakfast was ok, I had 2 vouchers for breakfast so I could get an extra mi...
I have picked this hotel due to its location, situated close to the Galleria Shopping mall. A very friendly welcome at the front desk. I was there with 2 co-workers. Complementary drinks, nice. The reception, lounge is very colorful, a kind of European look.
The room was clean, great tv, nice bathroom. The room was also colorful. I liked it very much. The rooms of the 2co-workers were also good, clean and colorful. The breakfast was ok, I had 2 vouchers for breakfast so I could get an extra milk and orange juice. With only 1 voucher I had to pay for the extra milk and orange juice, that is what the waitress told us.
The next time when I am in Houston, I will stay again at Hotel Indigo at the Galleria. I would definitely recommend the hotel to my friends and others.
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Hotel Indigo At The Galleria
Comfortable Rooms and Nice Staff
Iowayankee20
from Iowa City, Iowa
Submitted on 01-13-2017
I've stayed her a few times for business. It's nice to be so close to the Galleria, you can go eat at a nicer restaurant or grab something quick in the food court. I haven't explored much beyond that, but the hotel is very nice and clean. The staff are always very nice too. I look forward to staying here again.
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Hotel Indigo At The Galleria
What a hotel experience *should* be like
John R
from
Submitted on 01-07-2017
I don't typically write reviews, however, after staying at the Hotel Indigo in Houston I felt compelled to give feedback. The Hotel Indigo is, in a word, "beautiful". The staff at the front desk was exceptionally considerate and kind. Every interaction seemed tailored to me. Sleeping on the mattresses felt as though you had fallen onto a cloud of comfort; I would fall asleep almost instantly each night. The decor in the lobby, the hallways, and the rooms was gorgeous and modern -- I'm not sure w...
I don't typically write reviews, however, after staying at the Hotel Indigo in Houston I felt compelled to give feedback. The Hotel Indigo is, in a word, "beautiful". The staff at the front desk was exceptionally considerate and kind. Every interaction seemed tailored to me. Sleeping on the mattresses felt as though you had fallen onto a cloud of comfort; I would fall asleep almost instantly each night. The decor in the lobby, the hallways, and the rooms was gorgeous and modern -- I'm not sure who does their interior design, but they should be praised. The breakfast is a bit on the pricey side, however, it is miles above the breakfast at Denny's or Cracker Barrel. On my last day, the general manager (if I recall correctly it was a Mr. Kitchen) personally inquired how my stay was, if there was anything I needed, and whether I would need assistance with finding transportation. He obviously cares about the guests of his hotel and how his hotel is presented. In all of my various hotel stays in the last 15 years, I have never once met a more professional and caring general manager. The hotel is in a fantastic location, as well; it is right by the galleria and in walking distance of a plethora of restaurants and stores. If you are in Houston for any reason, you would be doing yourself a huge disservice by not staying at the Hotel Indigo. Fantastic people, great beds, and a perfect location.
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Hotel Indigo At The Galleria
Excellent Stay
Angela D
from Edmonton, Canada
Submitted on 01-04-2017
We stayed at the Indigo Hotel for two nights prior to our cruise. We absolutely loved this hotel. Great convenient location within walking distance to the Galleria Mall. Lovely clean safe neighborhood. Loved the funky upbeat colours of this hotel which makes it stand out and not feel like every other institutional hotel. Room was very spacious and clean. The headboard frame had USB charging outlets which was brilliant! Breakfast was absolutely delicious. The staff were all very friendly ...
We stayed at the Indigo Hotel for two nights prior to our cruise. We absolutely loved this hotel. Great convenient location within walking distance to the Galleria Mall. Lovely clean safe neighborhood. Loved the funky upbeat colours of this hotel which makes it stand out and not feel like every other institutional hotel. Room was very spacious and clean. The headboard frame had USB charging outlets which was brilliant! Breakfast was absolutely delicious. The staff were all very friendly and helpful especially Gene Sullivant. He was absolutely a pleasure to deal with and made us feel very welcomed. This will be our hotel of choice from now on when in the Houston area and we will recommend to others it for sure!
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Hotel Indigo At The Galleria
Galleria Hotel
Vanessa H
from Doral, Florida
Submitted on 01-02-2017
This hotel was very clean and walking distance to the The Galleria Mall. The arrival was not great. We arrived and there were few youngsters coming in to the elevator that seemed to be drunk and drugged. Once we arrived to room, there was a loud noise coming from the apartment next to us and a strong smell of weed. We asked the front desk to get moved to another room and they got us a room immediately. Also for the inconvenience they provided us complimentary breakfast. Other than this inci...
This hotel was very clean and walking distance to the The Galleria Mall. The arrival was not great. We arrived and there were few youngsters coming in to the elevator that seemed to be drunk and drugged. Once we arrived to room, there was a loud noise coming from the apartment next to us and a strong smell of weed. We asked the front desk to get moved to another room and they got us a room immediately. Also for the inconvenience they provided us complimentary breakfast. Other than this incident everything went well. Rooms were extremely clean and great hotel to walk to the mall.
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