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Extended Stay America Houston - Westchase - Westheimer

Houston, TX, US (IAH)

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Based on 54 reviews
Room & Rates

Signature Deluxe 1 Queen Bed Non-Smoking

1 Queen Bed
Features a private balcony

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking

1 Queen Bed and 1 Double Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
 
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Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Studio, 1 Queen Bed, Non Smoking

1 Queen Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
Hide room details

Studio, 1 Queen Bed, Smoking

1 Queen Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
 
Hide room details
Extended Stay America Houston - Westchase - Westheimer
2424 W Sam Houston Pkwy S, Houston, TX US 77042

Resort Details

The closest major airports to Extended Stay America Houston - Westchase - Westheimer are: Houston, TX (HOU-William P. Hobby) - 28.8 km / 17.9 mi Houston, TX (IAH-George Bush Intercontinental) - 34.6 km / 21.5 mi The preferred airport for Extended Stay America Houston - Westchase - Westheimer is Houston, TX (IAH-George Bush Intercontinental). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
For your convenience, a complimentary breakfast is served daily.
Know Before You Go Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 25 per pet, per day (maximum USD 150 per stay) Weekly housekeeping provided; fees apply for additional cleaning The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: USD 100 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
For your convenience, a complimentary breakfast is served daily.
Recreational amenities at the hotel include a seasonal outdoor pool. Children under 18 years old are not allowed in the swimming pool without adult supervision.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 54 reviews
from Hyderabad, India
Submitted on 01-24-2017
I was checked in late night and there was no warm welcome. Staff felt as if I disturbed their sleep. Not even a bottle of water being served and I was asked go out and buy one myself. Had to drink tap water that night which caused me throat pain and cough + fever. I had to go on leave for 2 days in first week of my new project due to that. My clients unhappy. Rooms were smelling full of cigarette smoke which increases when you turn on heater/cooler. It remained so for 2 days, may be even after t... Read more
Rooms
Service
Sleep Quality
from Houston, Texas
Submitted on 01-19-2017
This was my first time at an Extended Stay in over 10 years, it was nice and quite...a little too quite. i stood at the front desk for about 6 mins waiting, and each time i passed the first desk never saw not one person. Not sure if she was watching the door on video or was busy in the back but she was not visible.
Cleanliness
Service
Sleep Quality
from Franklin, North Carolina
Submitted on 12-28-2016
We are actually staying at the property now after relocating. Our suite was very clean. It has a full kitchen, stove ( not stove top) full size fridge, dishwasher and lots of counter space. Living area with TV sofa and chair as well as coffee and end tables. Front desk staff is very good. (Lexy) Accommodated my request to be near an exit on the first floor which was awesome. I would recommended this hotel to anyone.
from Joshua, Texas
Submitted on 11-20-2016
Don't recommend. Bed was hard. Service was poor. No one at desk 11-7a.m. is ridiculous. Doesn't reply to follow up emails. Floors above were very noisy. Only plus was the location happened to be close to the offices I was visiting.
Location
Service
Sleep Quality
from
Submitted on 11-17-2016
Horrible customer service, they will steal your money. had a broken toilet that they didn't fix the entire week I stayed there. Also the hotel doesn't have any sort of maintenance on the weekend, or so I was told. I've been calling them all week wasting my time trying to get a refund. Now they tell me they can't give me my money back and to me that's stealing my money because I didn't get what I paid for. They offered to change rooms at one point but who wants to have to pack and move at 11 pm a... Read more
from
Submitted on 10-29-2016
We spent a night here when doing some business in Houston, and the accommodations were exactly what we needed. The staff were helpful, and the building was located near a variety of eating establishments for us to choose from.
from
Submitted on 09-14-2016
I have stayed here several times, and it's my Preferred ESA when I am in Houston. The rooms are always clean, even the regular Queen not the suites are roomier than alot of the other ESA. This one is convenient too if you wish to go downtown you can just walk to Westheimer and grab a bus which takes you straight there. The Manager Maria, Jose who was previously here and Emerson are always very Pleasant. As all hotels everyone has something different to say, but I've been here enough to know the ... Read more
from Dallas, Texas
Submitted on 06-17-2016
Room - first the wireless internet is so agonizingly slow, I cannot do any work or even check emails. Repeated speed tests show less than 0.6 mbps of speed on multiple devices. My phone is faster Rooms are a bit noisy and amenities are non-existent. How about a channel guide - how hard is that? spoon? cup? ice bucket? Tried to check in early and the guy at the front desk treated me like I was trying to defraud him by even asking. Was pretty rude and generally not helpful.
Cleanliness
Location
Service
from Dubai, United Arab Emirates
Submitted on 01-21-2016
I was supposed to stay in this hotel for 6 months but after 2 weeks of experiencing the bad customer service I decided not to extend my stay (had to stay for a month because it was already paid). Since day one in the room, hot water was not working in the shower and it was freezing outside during January. We kept complaining to the staff downstairs and they kept promising that the issue will solved but with no luck. This is our 17th day in the hotel and the hot water is still not working! I don... Read more
from
Submitted on 04-08-2015
Room was clean but looking shabby, and one tiny thing after another being wrong soon adds up to the impression of poorly managed, poorly maintained hotel on its last legs. No hangars in the closet, no ice bucket - but that makes sense since there's no ice machine. I found one vending machine after searching two floors but no bottled water. So I decided to settle for a 7-Up, the only noncaffinated option. Put in $2, pushed the 7-Up button, got an orange soda. No pen or note paper in the room. Exc... Read more
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