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Springhill Suites Memphis East / Galleria

Memphis, TN, US (MEM)

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Based on 232 reviews
Room & Rates
Suite, 1 King Bed

Suite, 1 King Bed

1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 2 Queen Beds

Suite, 2 Queen Beds

2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Springhill Suites Memphis East / Galleria
2800 New Brunswick Rd, Memphis, TN US 38133

Rooms
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and discounted use of a nearby fitness facility.

Dining
A complimentary hot/cold buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 232 reviews
from Paducah, Kentucky
Submitted on 02-06-2017
This was a ladies weekend away. We booked two rooms and had requested connecting rooms long before our scheduled reservations. Upon arrival we are told no connecting rooms are available. Finally we are placed in room across the hall from each other. The clerk acted as if this was a favor to us! First disappointment. Upon entering our room it is oblivious the room needed much attention. There was spilled oatmeal on the floor between the beds. Shavings from pencil being sharpen. The carpet... Read more
Location
Service
Value
from Saint Louis, Missouri
Submitted on 01-28-2017
I stayed at this location for 3 nights on business. While it seems to be a fairly nice hotel overall, this is one of the weaker Marriott properties I‚??ve visited in recent memory. I‚??ll elaborate below. Grounds/Public areas: The curb appeal of this property is very nice for its class, and the lobby, breakfast area, and corridors were all clean and well kept. No issues here. Check-in: As I walked up to the front desk, I was greeted with a hand-written crumpled up sticky note on a desk ph... Read more
Location
Service
Sleep Quality
from
Submitted on 01-08-2017
Hooters and a Texas Roadhouse are across the road. A Super-Walmart is also close. Room was decent and clean. The only negative thing I can say is the breakfast was lacking (compared to most hotels). They don't have a waffle maker, and the options are limited.
Cleanliness
Service
Sleep Quality
from
Submitted on 12-11-2016
Last minute choice without reservation. Very courteous front desk staff. There were a lot of kids in the pool and check in person attentively put us on a higher floor to be away from the noise. Good lodging value. The breakfast wasn't great, but you get what you pay for. I would definitely stay there again.
from
Submitted on 12-02-2016
Stay here often for work.. never disappointed. Great place. The front desk knows me by name. Breakfast is always on time, and they will even set breakfast up early for you if you have to leave really early!!!
from
Submitted on 12-02-2016
Very clean rooms and friendly staff. I used the mobile check in and the staff had key waiting on me when I arrived. Sufficient parking. Several restaurants within walking distance. The rooms are quit large and spacious.
from
Submitted on 12-02-2016
I have been coordinating travel in the East Memphis area for my company for years and the SpringHill Suites Memphis East/Galleria is always accommodating. The assistant manager, Crissa, goes out of her way to work with my ever changing schedule. There are many options for food within walking distance of the property and I don't hesitate to call when traveling this way...
from Tennessee
Submitted on 12-02-2016
Great staff and very helpful. I was greeted courteously and the front desk was very efficient. It was very easy to get in and out of the parking lot with our larger trucks for work. Pleased with the lobby and breakfast area and the rooms were clean.
from
Submitted on 11-29-2016
We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we asked where the elevator was located. Unsmiling she replied, "Behind Me." When the elevator arrived the housekeeper said with an attitude, "I'm going down and you can get on if you want to, but it will be cramped." She then got on the elevator with h... Read more
Cleanliness
Location
Service
from Nashville, Tennessee
Submitted on 11-16-2016
Crissa, Asst. G.M. will go over and above for customers, great ammenities, location, AWESOME STAFF. One of the Best EXPERIENCES!!! Clean, great breakfast, snacks, upgrades when deserved. If you forgot something, no problem, they'll have it
Rooms
Service
Value
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