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Sheraton Memphis Downtown Hotel

Memphis, TN, US (MEM)

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Hotel + Flight from
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Based on 954 reviews
The Sheraton Memphis Downtown Hotel is adjacent to the Memphis Cook Convention Center and offers superior city views from our 600 guest rooms. Locate
Room & Rates

Group Rate

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room

1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Double Beds

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Floor, 1 King Bed, Business Lounge Access

Club Floor, 1 King Bed, Business Lounge Access

1 King Bed
366-sq-foot (34-sq-meter) room with river views

Club Level - Club Lounge access, continental breakfast, and light refreshments
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2014
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 1 King Bed (Corner)

Deluxe Room, 1 King Bed (Corner)

1 King Bed
442-sq-foot (41-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, and light refreshments
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

2 Double Beds
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Floor, 2 Double Beds, Business Lounge Access

Club Floor, 2 Double Beds, Business Lounge Access

2 Double Beds
344-sq-foot (32-sq-meter) room with river views

Club Level - Club Lounge access, continental breakfast, and light refreshments
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Double Beds

Club Room, 2 Double Beds

2 Double Beds
344-sq-foot (32-sq-meter) room with river views

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

2 Double Beds
344-sq-foot (32-sq-meter) room with river views

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Double Beds, Accessible

Club Room, 2 Double Beds, Accessible

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, Accessible, View

Room, 2 Double Beds, Accessible, View

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 2 Double Beds, Accessible

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, Accessible, View

Room, 2 Double Beds, Accessible, View

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 King Bed, Accessible, Corner

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Accessible

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

2 Double Beds
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 King Bed, Accessible

1 King Bed
Overlooking the city

Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Concierge Room

1 King Bed or 2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed with Sofa bed, City View

1 King Bed or 1 Double Sofa Bed
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room

1 King Bed or 2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sheraton Memphis Downtown Hotel
250 N Main St, Memphis, TN US 38103

Rooms
Make yourself at home in one of the 600 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Room Service
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 954 reviews
from Imperial, Missouri
Submitted on 02-11-2017
Conventions are always a difficult thing to this hotels made it easy the staff was very friendly and it was a complete joy to walk straight over the convention in the skywalk I would recommend this hotel anytime you're having any type of activity in the convention center
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from
Submitted on 02-08-2017
UPTAs has been held at this hotel for a few years now, and every year I mean to write - and I'm finally doing it! The staff at this Sheraton is OUTSTANDING, from valet parking (shoutout to Kedarius, Nemo, and David!), the porters, the front desk, restaurant staff, security, housekeeping - EVERYBODY was kind and helpful. HIGHLY RECOMMEND! It's a relief after driving 8 hours to pull into Market Street and be treated like royalty. Thank you, Sheraton staff - see you next year!
Rooms
Service
Value
from
Submitted on 02-08-2017
Waited 40 minutes to retrieve my car just to get my phone. They suggest you can from your room for speedy retrieval. I did this and got to the valet desk just to be told that since it was just me getting my phone that I would have to go myself. The. Finally, she sent someone...and he return 30 minutes later. I stood out in the cold for 40 minutes. Even though the neighbourhood itself is sketchy, I though for sure that my clothes and valuables would be safe inside the hotel and room...only to h... Read more
from Glasgow, United Kingdom
Submitted on 02-07-2017
hotel staff very nice and helpfull , rooms very spacious and very clean ,15th floor great view ,try lennys subs for something to eat, trolley bus drivers very helpfull get a allday ticket as you can get to beale st and sun studios if you do sun studios tour they take you to graceland for free and bring you back to beale st saves you money on taxi to and from graceland it was 12 dollars each
from Indianapolis, Indiana
Submitted on 02-07-2017
This is a hotel with a built-in audience with the convention center across the street (and St. Jude's around the corner), so I'm not sure they're trying anymore. While the rooms were nice and big, and clean overall, I couldn't help but get the feeling the majority of the staff was "phoning it in," including the restaurant staff. The BEST service came from the luggage porters and the car valets. They were prompt, hustling, and super friendly, especially Camron and Kedarius (valets) ... always ... Read more
Location
Service
Sleep Quality
from
Submitted on 02-05-2017
When I flew in for a conference, I discovered that I had overlooked needing to book the hotel for 2 extra nights. The hotel was booked solid because of another very large conference. I was faced with having to find another hotel and taxi back and forth with my teenage son who was attending with me. It was cold outside and he didn't bring a heavy coat. I was referred to the manager by the desk attendant. The manager, Ashley Campbell, patiently listened to my predicament, caused my lack of fore... Read more
from West Sussex
Submitted on 02-03-2017
We were upgraded to a corner room on the 16th floor, so there were fantastic views of the city and the Mississippi River. The room itself was spacious and comfortable; the decor isn't the most up to date, but it's fine. They had a selection of local beers in the bar. All the staff were friendly and helpful. The Sheraton is in the business district so there's a bit of a walk to get to the more touristy parts of town; but there's also a trolley bus route right outside. Only one negative point... Read more
Cleanliness
Rooms
Service
from
Submitted on 02-02-2017
This hotel is centrally located and has the advantage of a "Trolly Stop" located at its side door. On the Trolley it is only a $1 trip to anywhere on the red or green line which is a great way to get round the city. All the hotel staff are very helpful and will give you good advice re sightseeing. This is a big hotel. When checking in try to get a room on at least the 6th floor to avail of the views. Breakfast was good as was the bar food.
from Bonita Springs, Florida
Submitted on 01-29-2017
This Sheraton is getting tired, but the rooms are very good. The restaurant is a disaster, the staff are surly, poorly educated and lack any visible form of training. Our second night we were the only couple in the restaurant, but we were restricted to a choice of two seats, because the others were set for breakfast, it was 7:00 pm for heavens sake. They didn't know anything about the minuscule menu, or even how to serve wine. Very very poor. I would not recommend this restaurant to anyone.
from Sydney, Australia
Submitted on 01-27-2017
We stopped for just one night. When we got to our room the door didn't open, my partner went downstairs and they reissued keys but it still didn't open and after that we were allocated another room. We understans these things happen. Location - Easy access to the main roads, which was helpful after a long drive. It was nice and quiet but a long walk on a winters night to Beale St. We took a taxi back as it was too cold to walk. The good Bar staff - The two ladies at the bar were fun, warm ... Read more
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