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Springhill Suites Memphis East / Galleria

Memphis, TN, US (MEM)

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Based on 232 reviews
Room & Rates
Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, Multiple Beds

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Springhill Suites Memphis East / Galleria
2800 New Brunswick Rd, Memphis, TN US 38133

Resort Details

The preferred airport for Springhill Suites Memphis East / Galleria is Memphis, TN (MEM-Memphis Intl.) - 24.6 km / 15.3 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
A complimentary hot/cold buffet breakfast is included.
Know Before You Go Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A complimentary hot/cold buffet breakfast is included.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 232 reviews
from Birmingham, Alabama
Submitted on 11-17-2017
This is an older Spring Hill Suites. It is in a great location near the mall and other restaurants and shopping. The convenient location to I-40 has its drawbacks as you can hear the trucks quite clearly. Ask for a room facing the back of the hotel and towards Stage Coach Road (Highway 64). There are apparently plans to update/remodel the hotel in the spring of 2018. The staff was great, the rooms were clean and served their purpose.
Cleanliness
Rooms
Service
from Erie, Pennsylvania
Submitted on 10-14-2017
This hotel was a little older and the cleaning products left a strong smell in the halls and rooms, but it was in a great location. The customer service was great and staff friendly; breakfast was included. I also felt pretty safe there, given the reputation Memphis has for being dangerous. I would definitely recommend it.
Location
Service
Value
from Dallas, Texas
Submitted on 10-10-2017
This property is a slightly older SpringHill Suites hotel, however it is well maintained and very clean. There was an advertisement posted in the elevator announcing a soon to begin renovation and update to the hotel. The staff is friendly, helpful, and efficient. The breakfast is the usual breakfast found at most SpringHill Suite properties. The hotel is near numerous (chain) restaurants, some within a very short walk from the hotel The Galleria shopping area is about 1/4 mile from the hote... Read more
Service
Sleep Quality
Value
from
Submitted on 09-28-2017
We stayed at this hotel overnight during a recent roadtrip. It served our purposes nicely. We booked at the last minute on hotel tonight and didnt arrive until around 11 or midnight. The beds were comfortable and the room was clean. It is showing its age a bit and is not the most updated or brand new but nothing was wrong with it either. We appreciated that we had a pull out couch in addition to two queen beds and thus all three of us could have our own bed. I visited the indoor pool area to use... Read more
Location
Rooms
Service
from San Diego, CA, United States
Submitted on 09-27-2017
As a rule, getting a room in Memphis is two things. A) hard to get at the last minute b) not service oriented. As far as hotels go, it's above average for comfort. It is conveniently located within a five minute walking distance from the Galleria mall and basically right across the street from the Walmart. There's a grocery store located about 15 minutes away on Germantown Avenue. There are several restaurants including Fridays, Logan's, Olive Garden, and a few others that are within five minu... Read more
from Nashville, Tennessee
Submitted on 09-03-2017
This is a very clean location. Unfortunately I would have given 5 stars but housekeeping did not change my bed, only the pillowcases; no toilet paper refill; no trash bags, a long black hair on the floor from yesterday ( my weave is mid length and brown). Pictures were shown at the front desk. Katherine is so very nice, so is Secret. I own a commercial cleaning service in Nashville, so I'm automatically on the lookout for things that are not kept. I would advise everyone to stay at this location... Read more
Cleanliness
Service
Sleep Quality
from Paducah, Kentucky
Submitted on 02-06-2017
This was a ladies weekend away. We booked two rooms and had requested connecting rooms long before our scheduled reservations. Upon arrival we are told no connecting rooms are available. Finally we are placed in room across the hall from each other. The clerk acted as if this was a favor to us! First disappointment. Upon entering our room it is oblivious the room needed much attention. There was spilled oatmeal on the floor between the beds. Shavings from pencil being sharpen. The carpet... Read more
Location
Service
Value
from Saint Louis, Missouri
Submitted on 01-28-2017
I stayed at this location for 3 nights on business. While it seems to be a fairly nice hotel overall, this is one of the weaker Marriott properties I‚??ve visited in recent memory. I‚??ll elaborate below. Grounds/Public areas: The curb appeal of this property is very nice for its class, and the lobby, breakfast area, and corridors were all clean and well kept. No issues here. Check-in: As I walked up to the front desk, I was greeted with a hand-written crumpled up sticky note on a desk ph... Read more
Location
Service
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from
Submitted on 01-08-2017
Hooters and a Texas Roadhouse are across the road. A Super-Walmart is also close. Room was decent and clean. The only negative thing I can say is the breakfast was lacking (compared to most hotels). They don't have a waffle maker, and the options are limited.
Cleanliness
Service
Sleep Quality
from
Submitted on 12-11-2016
Last minute choice without reservation. Very courteous front desk staff. There were a lot of kids in the pool and check in person attentively put us on a higher floor to be away from the noise. Good lodging value. The breakfast wasn't great, but you get what you pay for. I would definitely stay there again.
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