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The Westgate Smoky Mountain Resort and Spa

Knoxville, TN, US (TYS)

Hotel + Flight from
Based on 2930 reviews
This family-friendly lodge is within close proximity of Cooter`s Place and Guinness World Records Museum.
Room & Rates
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The Westgate Smoky Mountain Resort and Spa
915 Westgate Resort Road, Gatlinburg, TN US 37738

Make yourself at home in one of the 765 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include safes and desks, and you can also request cribs/infant beds.


Why Stay Here?

  • FREE Wi-Fi
  • FREE Parking
  • Waterslide ($)

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You`re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 spa tubs, and a water park (surcharge). Additional amenities include wireless Internet access (surcharge), an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a 24-hour business center, audiovisual equipment, and technology support staff. Event facilities at this lodge consist of banquet facilities and a meeting/conference room. Free parking is available onsite.

Experience true Mountain Healing at Serenity Spa, whether your goal is to relax and indulge your senses, combat the effects of aging, improve your fitness and wellness regime, or enhance your inner beauty. At Serenity Spa by Westgate we will help you retreat, relax, and renew! Serenity Spa offers over 50 world class spa services including facials, manicures and pedicures, body wraps, and massage treatments found nowhere else in the world. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments.

Grab a bite to eat at the lodge`s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Onsite recreation at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park with eight attractions (additional fees apply), two heated outdoor pools, two hot tubs, 24-hour fitness center, playground, Serenity Spa, and an activities program designed for everyone. The recreational activities listed below are available either on site or nearby; fees may apply.


  • Hillbilly Golf
  • Sweet Fanny Adams Theatre
  • Mysterious Mansion
  • Cooter`s Place
  • Ripley`s Aquarium of the Smokies
  • Gatlinburg Sky Lift
  • Gatlinburg Space Needle and Family Fun Center
  • Gatlinburg Ziplines


  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 170.00 per pet, per stay
  • Pet deposit: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.



Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Resort fee: USD 9.95 per accommodation, per night

Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge)

Important Information:
Please note the Wild Bear Falls Waterpark on the property will be closed from February 02 - February 8, 2015 for annual maintenance. 

Based on 2930 reviews