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Fairfield Inn & Suites Knoxville West

Knoxville, TN, US (TYS)

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WAS
Based on 164 reviews
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Fairfield Inn & Suites Knoxville West
11763 Snyder Rd, Knoxville, TN US 37932

Based on 164 reviews
from Frederick, Maryland
Submitted on 11-13-2017
The Staff was Excellent: knowledgeable and friendly. The rooms were new, nice and clean. Our Party of ten all commented on the Clean Shower Stalls as being roomy and easy to get into... Our only complaint was the breakfast, it was below average, the eggs are not real eggs and nor is the sausage / bacon...! The Lobby is very nice. The pool and exercise rooms are small, but adequate for the hotel size and they are nice, new, and clean... There are numerous restaurants within a mile or two.
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from
Submitted on 11-05-2017
Very nice Fairfield with easy access to I-40. Lots of restaurants close by. Hotel very clean and beds, comforters and pillows all comfortable. They had great breakfast selections with several healthy choices. I loved their oatmeal and the varieties of healthy toppings they had to go with it. Coffee all day and the cookies they put out in the afternoon were delicious. We stayed in the King room 117 at the end of the hall close to exit door. We liked the easy access in and out of the room with pa... Read more
from London, Canada
Submitted on 10-29-2017
Had a one night stay on our way back to Canada. We are both from the hotel industry and know how guests should be treated. Fairfield is our favourite, great staff, rooms and an excellent breakfast. Our check in was flawless, and checkout by a great guy (sorry can't remember the young mans name) but it was on Oct 22 early am. Have been members for many years and continue our loyalty.
from Chcago
Submitted on 10-25-2017
Nice location. 20 mintures from Downtown Knoxville. 45 mintures from the Smokey Mountains National park. 5 mintures from Turkey Creek which is a major shopping area and restraunt area. This is the place to eat orhave a drink. Clean rooms. Swimming pool and execise room. Nice breakfast which is included. Friendly staff.
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from Clarksville, Tennessee
Submitted on 10-18-2017
We stayed at this Fairfield Inn during our son's wedding. It was an excellent stay. The staff was so kind and helpful with our large group of visitors. The rooms were very clean and very comfortable. Thank you for helping us have a great time.
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from Augusta, Georgia
Submitted on 10-11-2017
This was my 1st stay at any of the Fairfield Hotels so I took the time to read all of the reviews posted at this site. I came across a lot of complaints about the food, but I found the breakfast to be wonderful. I was glad to see a variety of fruit, boiled eggs, oatmeal and various toppings to add to the oatmeal,scrambled eggs, cold cereal,toast and yes yogurt! I don't care for the sausage or bacon as I must watch my blood pressure. I don't usually sleep good at hotels but I got a wonderful, w... Read more
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from Belmont, North Carolina
Submitted on 10-04-2017
This is a killer hotel. The best, most comfortable bed I??ve ever slept in all my 35 years. I even had to take a snapshot of the mattress brand as I??m buying one of those as soon as I get back home. This hotel is super clean and spacious with super modern décor and spacious bathroom.. Plenty of friendly staff on deck to assist with any needs and a noon standard check out. Great location around tons of food options and an on point continental breakfast rivaling the best I??ve ever had. We??... Read more
from
Submitted on 09-24-2017
Hotel room is large, did NOT get upgraded as a Gold Elite to a suite, front desk was unaware of 4p checkout for Gold members, rude front desk man at check in, you dont feel welcomed by him; took him 20 mins to get me checked in w advanced reservations. Bathroom door and bedroom door kept jamming, hard to open and close. Toilet had black mold all inside. Curtains had yellow stains on them, other than that room seemed okay. But will not stay again thanks to the rude check in experience!
from West Olive, Michigan
Submitted on 02-03-2017
We stayed at the Fairfield Inn while travelling home from Florida. Hotel personnel were very friendly and made us feel welcome. The hotel is very clean and the decor is bright and cheery. Breakfast was good and provided a great start to our day.
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from
Submitted on 01-23-2017
I was traveling for comedy and had to drive six hours between my two nights at Fairfield Inn & Suites Knoxville West, so a quick check in and a shot at a few hours of sleep were critical. Fairfield Inn & Suites Knoxville West delivered. I checked in after 1:00 a.m., and the man at the desk was friendly, professional and engaged. He got me set up and ready to hit my room in the shortest possible time and even helped me with my clumsy handling of the room key when I was bringing in my bags from ... Read more
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