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Quality Inn Merchants Drive

Knoxville, TN, US (TYS)

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Based on 182 reviews
Room & Rates

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Quality Inn Merchants Drive
117 Cedar Lane, Knoxville, TN US 37912

Resort Details

The preferred airport for Quality Inn Merchants Drive is Knoxville, TN (TYS-McGhee Tyson) - 23.1 km / 14.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
A complimentary buffet breakfast is included.
Know Before You Go Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 10 per pet, per night Crib (infant bed) fee: USD 10 per night Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
A complimentary buffet breakfast is included.
Recreational amenities at the motel include an outdoor pool.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 182 reviews
from Griffin, Georgia
Submitted on 02-12-2017
Very pleased with my stay. The room was clean, comfortable, and quiet with an excellent air conditioner/heater unit and excellent shower. The front desk staff was great, too--very friendly, very helpful, and very accommodating. I would recommend this hotel without hesitation.
Rooms
Value
Service
from Tampa, Florida
Submitted on 01-17-2017
The staff at the desk are great. However it seems that communication between all the folks that work the front desk is non existent sadly. The rooms are ok. We reserved a double king, 1 king bed, 1 kink fold out couch. When we got there we were advised there was no such room there, not even a double Queen. False advertising? The only double they have is a 2 double bed room. So we took it. Small room but not in bad shape. Bathroom could have been cleaner. People in the room next to us were sellin... Read more
Sleep Quality
Cleanliness
Service
from Cordele, Georgia
Submitted on 01-09-2017
Room was on the small side but was very clean and comfortable. They have a new key system where you just wave the key in front of the lock and it activates. Room had very comfortable bedding and bath had great water pressure and very soft towels. Staff was awesome! Very friendly and outgoing. Breakfast was a little disappointing but ok. sausage gravy was only slightly warm. Breakfast area had an area near the juice machine that really needed a good cleaning. Lobby did not have that clean feeling... Read more
Sleep Quality
Service
from Cincinnati
Submitted on 01-08-2017
We have stayed here before. This was not their best showing, based upon previous experience. We were not given the room type we requested, the bathroom was not clean. The bed was comfortable and the breakfast excellent. The location is excellent, close to the exit and many restaurants.
Rooms
Location
Service
from Halifax, Canada
Submitted on 12-19-2016
This older Quality Inn was in a good location, off of I-75. The rooms were tired and worn and not clean enough for my liking. The bed was way too soft, probably needs to be replaced. I would not stay here again.
Rooms
Sleep Quality
Service
from
Submitted on 12-15-2016
This hotel room really suprised me. It was a very quiet hotel with quick access to a lot of shopping areas, and dining areas. Real cozy room. The bed was to die for. It was very soft and comfortable. Don't pass on this motel
from FLORIDA
Submitted on 12-11-2016
If you're passing through it's not a bad hotel. We had a disturbing stain on our comforter [see photo]. Other than that, a clean place. Staff was very friendly, comfortable beds, and well lit parking lot. I'd return.
from
Submitted on 11-23-2016
I reserved this hotel for a UT game and I was of course expecting a rate increase because of this. However, if I had realized how outdated and low quality the room was going to be, I would have spent the few extra dollars to stay in the Best Western that literally sits in front of this hotel (which I have before-I didn't realize the location until too late). The door to the room had to be slammed to ensure it locked. I contacted the front desk and he came and checked it and said, well just sla... Read more
Rooms
Sleep Quality
Service
from Stafford, Virginia
Submitted on 11-02-2016
I asked for a quiet room and was given room 126 which was located in the back. It was fairly quiet except there were several tractor trucks parked in the parking lot. On a regular basis, the truck would have a loud mechanical noise that would turn on then off which continued through the early morning. I paid $70.35 with tax for king bed. The breakfast offerings did seem more numerous than the usual hotel but I did not try it. I ate dinner at a drive in BBQ place across the street which was ... Read more
Value
Sleep Quality
Service
from
Submitted on 10-26-2016
Our hotel room was very clean and updated! A lot of restaurants around the area. Only 4-5 miles to Knoxville stadium. Great continental breakfast and excellent customer service. We accidentally booked a smoking room and they moved us to non smoking for no charge. Great stay
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