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Brookside Resort by FairBridge

Knoxville, TN, US (TYS)

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Based on 922 reviews
This family-friendly hotel is within close proximity of Rafting in the Smokies and Guinness World Records Museum.
Room & Rates
Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

2 Queen Beds
400-sq-foot (37-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Riverside Deluxe King with Fireplace

Riverside Deluxe King with Fireplace

1 King Bed
400-sq-foot (36-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi and wired Internet access, 39-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Riverside Room - 2 Double Beds

Riverside Room - 2 Double Beds

2 Full Beds
275-sq-foot (25-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Honeymoon Suite

Honeymoon Suite

1 Twin Bed
400-sq-foot (36-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Brookside Resort by FairBridge
463 E Parkway, Gatlinburg, TN US 37738

Rooms
Make yourself at home in one of the 100 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.

Dining
A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Barbecue Grills
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
  • Picnic Area
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 922 reviews
from Nashville, Tennessee
Submitted on 02-02-2017
We made a spur of the moment overnight to the mountains and found the Brookside on booking.com. We paid the extra for the larger fireplace room. Upon arrival, the resort was out of firewood with a scheduled shipment the next day. We had three very green logs in the room. The very helpfu people at the desk provided some kindling and matches which helped but we just could not get it going. Otherwise the room was great and the sound of the brook from the balcony was wonderful. The location is far e... Read more
from Garner, Iowa
Submitted on 02-01-2017
We booked for the quiet time of year and that was just fine with us. The rates were good, the views divine and the room was spectacular! The front door of our room was a view of the mountains, the patio a nicely flowing stream, and an inroom working wood fireplace! There is an outdoor pool (closed in Jan), a breakfast that kept us full till late afternoon.
from
Submitted on 01-25-2017
Our 2nd floor giant room opened up in the back to a balcony with a table and 2 chairs, overlooking the river. It was just beautiful. The room is in need of updating, but it was clean and had all the amenities needed. The employees were friendly, courteous, and knowledgeable about the area. If this wonderful place was not destroyed by fires, we will be back
Rooms
Service
Value
from Cleveland, Tennessee
Submitted on 01-25-2017
A place my cousins, aunts, uncle's, grandparents, and my parents have been for years as my mother was growing up and then as my sister and I were too. Extremely comfortable rooms, beautiful area. They have remodeled the rooms since my first visit. There is nowhere a family can't simply walk in Gatlinburg from where it rests. The creek behind it is soothing, tranquil, and relaxing. You'll love your stay here. The staff is excellent as well.
from Rome, Georgia
Submitted on 01-22-2017
We had a room with 2 queen beds and a fireplace with a balcony over the river. We were there for 2 nights and were extremely happy with our stay. The room was huge with an awesome rock fireplace!!! The paneling was a little outdated but so what. The bathroom appeared to have been recently redone and was very nice. There were no problems with the hot water as all 4 of us took showers both mornings. The breakfast was more than adequate!! None of us left hungry!! Will definitely stay here a... Read more
Location
Rooms
Service
from Paducah, Kentucky
Submitted on 01-15-2017
We had an amazing Gatlinburg experience. The best part was staying at Brookside Resort. The room was clean and cozy with a real "cabin" feel. The fireplace is a unique feature for a hotel. The balcony overlooks a beautiful brook. We were on the 3rd floor so it felt like we were in a treehouse. The elevator is glass that overlooks the front park. Breakfast was fun with teddy bear waffles. The staff was friendly and helpful. We HIGHLY recommend Brookside Resort!
from Miami, Florida
Submitted on 01-11-2017
it was fantasy , the rooms and the balcony awesome. the rooms are big , the balcony is a river view amazing very quite :) , and clean. My family love the fire place inside the room it was a cabin look inside and the roof wow so tall high up was awesome it felt like a cabin. we will come back.
from Richland
Submitted on 01-09-2017
Place is not as pictures u see that is posted. Our room was ok but that's about it. Front of air conditioner/heater was off and laying against table. I wasn't happy with this place but couldn't get a refund. I'm glad it is only for one night. The older woman at the desk was rude and a smart a#*.
from Orlando
Submitted on 01-05-2017
My booking had been cancelled but they were able to get me in a room at the same rate!! The room had no hot water so they upgraded us to the honeymoon suite! That was great, with a fireplace, two person tub and a great view of the river. The outside looks a little shabby and some burned buildings are next to and around the outside but all in all, it was a great stay, good customer service, good breakfast, and the room was great! I would stay again for sure!
from Winston Salem, North Carolina
Submitted on 01-04-2017
The original room we were in wasnt exactly what we wanted. The hotel is a little older but the rooms were clean and roomy. We stayed 5 nights and on the third three hot water completely went out. It never really got hot to begin with. We moved to a different room which if we had been in from the get go would have been great. The 2nd room was nicer and the bed was way more comfortable.
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