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This Weekend! Extra 10% or $200 OFF Details

BEST WESTERN Crossroads Inn

Knoxville, TN, US (TYS)

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Based on 431 reviews
the BEST WESTERN Crossroads Inn is situated in a convenient location just a short walk from all of Gatlinburgs attractions
Room & Rates

1 King Bed

1 King Bed, Non-Smoking, Whirlpool, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Continental Breakfast
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2 Queen Beds

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer, Continental Breakfast
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2 Queen Beds

2 Queen Beds, Non-Smoking, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Continental Breakfast
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2 Queen Beds

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Continental Breakfast
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Suite-1 Queen Bed

Suite-1 Queen Bed, Non-Smoking, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Continental Breakfast
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Suite-1 Queen Bed

Suite-1 Queen Bed, Non-Smoking, Whirlpool, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Continental Breakfast
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Suite-2 Rooms 3 Beds

Suite-2 Rooms 3 Beds, Non-Smoking, King Bed, 2 Queen Beds, Kitchen, 32-Inch Flat Screen Television, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Whirlpool, Microwave And Refrigerator, Coffee Maker, Continental Breakfast
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1 King Bed - BEST WESTERN Crossroads Inn - 1

1 King Bed

1 King Bed, Non-Smoking, Whirlpool, Fireplace, Microwave And Refrigerator, High Speed Internet Access, Continental Breakfast
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BEST WESTERN Crossroads Inn
440 Parkway, Gatlinburg, TN US 37738-3008

incredible mountain views

Enjoy complimentary coffee at our hotel and relax in one of our hot tub suites or join in on the fun at our olympic size heated outdoor pool

Stay with us for the best in friendly hospitality

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Check In/Check Out Kiosk
  • Free Area Shuttle
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 431 reviews
from Dayton, Ohio
Submitted on 01-29-2017
Stayed here 2 nights in January for a soccer tournament. We were in a 2 queen bed room on the 2nd floor, 206. Positives were that the room was large, the beds were nice, had a mini fridge, and the staff was friendly. The downside, the room(s) needs updating; old carpet, old tiling, and styling. Bathroom door hit fan cover everytime you closed the door, and the fan did not help defog the bathroom. The lighting in the whole room was terrible, even with all lights on, the room was dimly lit... Read more
from Sumter, South Carolina
Submitted on 01-02-2017
We've stayed here twice - friendly staff, and the rooms are done up nicely. Right next to the main strip in Gatlinburg, so no worries about parking. Just don't get a room near the elevator - super noisy!
Cleanliness
Rooms
Service
from Evansville, Indiana
Submitted on 01-01-2017
My fiancée and I arrived a couple hours early to check in, and they were kind enough to let us into our room early. Although the room wasn't spotless, it was clean enough for an early check in. The fireplace worked well, and the heating and a/c worked. It was very convenient to be able to walk to the next door over from my room to get breakfast. The maids did very well with cleaning the room and resupplying every night. On to the bad... The floor in our room (511) seemed to have either ol... Read more
Service
Sleep Quality
Value
from georgia
Submitted on 12-30-2016
We have stayed at the Ogle Properties for 20 years from skyland to Twin Islands but this was the first time at Crossroads and will be my last .check in was fast and easy no problems there, get to room, room was clean but fireplace would not come on , heater in bedroom didn't work heater in bathroom didn't work I called front desk Handy man got to room quickly got fireplace to lite after about 15 min. The repair man informed me the heater in bedroom was broke and part was ordered So they rented... Read more
Rooms
Service
Sleep Quality
from Lexington, Tennessee
Submitted on 12-05-2016
I have stayed here more than any other place in this area and a total of 7 times since 2010. This last time we had a small problem with ants but the staff was more than helpful at offering a solution. This was not a problem at all. Our car was hit by a vehicle while leaving the atrium and didn't stop but a local saw it and turned in info on driver. People are very hospitable. No damage was done thankfully. I can't say enough nice things about this place. I highly recommend it.
from
Submitted on 11-01-2016
We recently stayed at Crossroads Inn for a long weekend away from home. After staying here previously, we decided to book again due to it's location. Being on the Parkway and having the ability to walk for dinner and shopping during high traffic weekends is a huge plus. The rooms are nothing fancy but they are up to date and clean. Breakfast is your usual breakfast items, but does include other hot items to go with the waffles. One morning there was biscuits and gravy! Since we were there for on... Read more
from Perryville, Missouri
Submitted on 11-01-2016
The room was spacious with comfy beds. There were two vanities . . . one in the bathroom and one just outside the bathroom... very nice amenity! The room has an outside entrance which was very convenient for unloading and loading. The room could use a bit more lighting and a receptacle behind the desk. But otherwise, I would definitely stay here again.
Rooms
Service
Sleep Quality
from
Submitted on 10-23-2016
Good location in walking distance of downtown and the rooms are clean. Had no issues here and the cleaning and desk staff were very nice folks. Yes we would stay here again. There are several places in Gatlinburg that I cant say this about. The free breakfast is average like any other free breakfast..over all a well enjoyed weekend here
from Pennsboro, West Virginia
Submitted on 10-22-2016
We stayed in hotels all week and this hotel was refreshing! Staff very friendly, enjoyed our roomy king room, got a great rate! Great location, was able to walk to all the attraction! When returning to Gatlinburg, will definitely stay here again!
from Cardiff, United Kingdom
Submitted on 10-21-2016
Stayed for two nights room was large two queen beds - good shower - great free wifi - we were ground floor and we were able to park outside our door at all times. Location was great - able to walk to the Main Street and just five mins from the park and trails
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