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End-of-Month Sale! Extra $200 OFF Details

Courtyard by Marriott Winston-Salem Hanes Mall

Winston-Salem, NC, US (INT)

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Hotel Specials
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Based on 182 reviews
Room & Rates
Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Room, 2 Queen Beds

Room, 2 Queen Beds

2 Queen Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Courtyard by Marriott Winston-Salem Hanes Mall
1600 Westbrook Plaza Drive, Winston-Salem, NC US 27103

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which features a bar. Dining is also available at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Winston-Salem? This hotel has facilities measuring 1603 square feet (149 square meters), including meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

AMENITIES:
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 182 reviews
from Johnson City, Tennessee
Submitted on 01-13-2017
The hotel as a whole is in great shape!! What separates this place from many others is the wonderful customer service.Tervin Gadson (I hope I spelled it correctly), was welcoming, polite, aware of my needs and made me and my group feel extremely special. I've stayed here before and I keep coming back, very simply because employees like Tervin. Hope your future stays in this property are as amazing as mine was.
from North Carolina
Submitted on 12-07-2016
I stay in a lot of hotels as I travel for work. While this Courtyard location was similar to other Courtyards I have stayed at in the past, the customer service is what set this place apart. The front desk staff was engaging and knowledgeable of the area and were ready to assist with whatever request or question I had. In locating the elevator, one of the cleaning crew, with hands full, kindly directed me to the elevator and pushed the button my behalf. Despite the Starbucks being closed for... Read more
Value
Location
Service
from Somersworth, New Hampshire
Submitted on 12-02-2016
Been staying here a lot over past few months. The folks are really great and make sure things are right! Bridget especially takes great care of everyone on our team. She's always there and always checking to see that we're all set!
from Dahlgren
Submitted on 11-29-2016
Everything was great and the Staff was exceptional. Very friendly and courteous. I would recommend staying there for sure. Paris went out of his way to greet everyone at breakfast and make sure all was well. He is a truely great guy.
Sleep Quality
Cleanliness
Service
from North Carolina Mountains, North Carolina
Submitted on 11-29-2016
We stay here as hotel of choice on our frequent visits to Winston Salem. In addition to very pleasant and comfortable rooms and Bistro breakfasts, the service and attention to detail from the staff are amazing! Paris went out of his way to welcome our family with grandchildren last weekend, and Joe is always greeting us at the front door! When we drive up, we feel like "we are home!"
Rooms
Cleanliness
Service
from Havelock, North Carolina
Submitted on 11-26-2016
This was our first stay at this location. Found the staff at check-in to be pleasant and helpful. Hotel appears to be well maintained and clean. Room was clean, but could use a little maintenance in the bathroom where the shower rod attaches to the wall. The room decor is pleasing. Tried the Bistro in the evening and again for breakfast - food was well prepared and tasted delicious.
Sleep Quality
Cleanliness
Service
from
Submitted on 11-26-2016
From check in, Theresa was very nice & informative and the early check in process was very simple. She was working on Thanksgiving and had nothing but a smile on her face every time I saw her. At check out, Paris was funny and very nice as well.
from
Submitted on 11-26-2016
We had a wonderful time at the courtyard by marriott. We liked that it was a off the main drag. The room was well appointed and the lobby had some great sitting areas. We received excellent service from Justin at the bistro. The hotel was really clean and quiet. Just minutes from downtown and convenient to shopping and dining.
from Arlington Heights, Illinois
Submitted on 11-18-2016
Work trip so the nights all blend together, but another great stay. Staff was helpful, rooms were quiet and property is easy to get to. Not super sexy surroundings, but if you are looking to stay near shopping/restaurants/the highway, this is it!
Location
Cleanliness
from
Submitted on 11-15-2016
Coming in Sunday Night, I know that when I see Jackie at the front desk, I will quickly get to my preferred room. My room has only a shower,because there are no anti-slip mats in the tubs, and the tubs do not have any anti-skid material making them very slippery. Recent changes in the location of the coffee has been a point of dissatisfaction: coffee (which because of the "Starbucks" cup that it is put in, is overpriced) refills are now charged for making expensive coffee even more so. E... Read more
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