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Hilton Garden Inn Independence

Kansas City, MO, US (MCI)

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Based on 529 reviews
The Hilton Garden Inn Independence will offer both business and leisure travelers a most pleasurable experience. The hotel is located just minutes awa
Room & Rates

2 DOUBLE BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DOUBLE ACC RM W/BATHTUB

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DBL ACC RM ROLLIN SHWR

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DBL HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED ALCOVE SUITE

OVERSIZED-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KG ACC RM W/BATHTUB-HIDE

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC 1BDRM STE W/TUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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Hilton Garden Inn Independence
19677 East Jackson Drive, Independence, MO US 64057

* eEvents booking - Ideal if you are booking fewer than 25 guest rooms for booking space for an all day meeting, reunion, wedding or other special event.Ready to explore Missouri? The Hilton Garden Inn hotel in Independence provides you with easy access to many Kansas City area attractions:* 0.5 mile from the Independence Event Center, home of the Missouri Mavericks Central Hockey Team* 1 mile from BASS PRO SHOPS* 5 miles from Kansas City Royals & Chiefs Stadium* 7 miles from Historic Downtown Independence* 7.5 miles from Harry S. Truman Home & Library/Museum* 17 miles from Worlds of Fun & Oceans of Fun Theme parks* 17 miles from Ameristar and Harrah's Casino's***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Our pool and hot tub will be closed for maintenance and renovations until April 30. We apologize for the inconvenience.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 529 reviews
from St. Louis, United States
Submitted on 01-31-2017
Medical conference. Lots of lectures. Lighting poor in lecture hall. Problems with wi-fi. Room ran out of coffee several times. Good service by your cleaning staff. Checkin perfunctory and not much appreciation for the price
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from Independence, Missouri
Submitted on 01-24-2017
Great customer serviceI checked in on January 22, 2017 at 7 PM Michael was working the front desk and he was extremely courteous and professional.I watched him check in a couple people before he took the time to explain the motel and what it has to offer to each and everyone of us.Housekeeping does a great job in the motel is very clean.I would recommend this property to anybody keep up the great work and thanks again Michael for all your help and I would recommend this property to anybody keep... Read more
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from Bloomington, Illinois
Submitted on 01-20-2017
Rooms were quiet and very clean and close to shopping. Breakfast was exceptional especially the hot cook to order omelets. Staff at check in were very professional and accommodating. Next Chiefs game I attend I will stay here again!
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from Rockford, Illinois
Submitted on 01-19-2017
We enjoyed our stay. We had read a few mixed reviews. We found our room in the fourth floor to be clean, up to date, nicely serviced. The staff were very nice. We didn't stay long enough to enjoy the amenities but would definitely stay there again on a return trip.
from Springfield, Missouri
Submitted on 01-18-2017
Won't stay here again. Hotel could have been cleaner. Terrible customer service- even though there is a customer satisfaction guarantee. Manager was not interested in addressing our concerns. Front desk employee was very loudly and enthusiastically discussing her political beliefs. She needs some lessons on what to discuss with customers and when to keep her mouth shut. Much better choices in the KC area.
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from
Submitted on 01-16-2017
Carpet was filthy and old with large red stain and multiple small stains. Bathroom mirror had not been cleaned and had filthy writing on it. Breakfast was good. Staff was very helpful and good. But I expected a much cleaner room for $200 dollars.
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from Nebraska
Submitted on 01-15-2017
Staying here as I type waiting for the Chiefs/Steelers game. Wife decided to take a bath this am and it took over 20 minutes to fill the tub 1/2 full and had to use the coffee maker to warm up water to get the water hot enough. However room is nice, staff is friendly and accommodating. Maybe the lower floors have better pressure top floor not so much (:
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Submitted on 01-15-2017
The hotel staff is great. I had a couple of issues and Montez and Charles went out of their way to be helpful. I actually wouldn't stay at this hotel again if the next closest Hilton wasn't 18 miles away. The parking is awful because of the large and very popular restaurant beside the hotel. They don't carry/stock foam pillows. The feather pillows cause me a lot of neck pain and headaches. The tv remotes they choose to use don't allow you to use the "sleep timer" mode and the water pressure on ... Read more
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from Port Orchard, Washington
Submitted on 01-14-2017
I loved the treatment upon arrival and departure. The breakfasts were the best! Our room was immaculate. I felt like part of a huge family and no one was too busy to spend a minute to answer a question or just stop and ask how was your day.
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from Detroit Lakes, United States
Submitted on 01-12-2017
The room was comfortable and clean. The staff was WONDERFUL. It felt at though the owners have neglected the bathroom maintenance. The shower was poor, not much water pressure. Probably because it was a cheap shower head leaking more out the back than the front. The towel rack wasn't affixed properly to the wall either. Seems like an easy fix. You have a good flag your flying, maintain it.
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