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The Grand River Hotel an Ascend Hotel Collection Member

Grand Rapids, MI, US (GRR)

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Based on 232 reviews
Room & Rates
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 Double Beds
Overlooking the city

Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
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Riverside Room, 2 Double Beds

Room, 2 Double Beds (Riverside)

2 Double Beds
Overlooking the river

Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
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Business Suite, 1 King Bed

Business Suite, 1 King Bed

1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free long-distance calls, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
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Riverside Room, 1 King Bed with Sofabed

Room, 1 King Bed with Sofa bed (Riverside)

1 King Bed and 1 Double Sofa Bed
Overlooking the river

Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
300-sq-foot (28-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
300-sq-foot (28-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch LCD TV, premium, and MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking
Hide room details
The Grand River Hotel an Ascend Hotel Collection Member
270 Ann Street NW, Grand Rapids, MI US 49504

Rooms
Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 3 mi.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Grand Rapids? This hotel has 2585 square feet (240 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 15.00 per person (approximately)
  • Late check-out fee: USD 75.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Barbecue Grills
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Picnic Area
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 232 reviews
from Kalamazoo, Michigan
Submitted on 01-25-2017
We have stayed here before, and this is a good option when you are going to a concert or alike as I prefer to NOT have to deal with parking and traffic when I am enjoying a nice night on the town. Since this is the furthest away from Van Andel, it typically seems to have rooms while the other two are sold out. Despite this is a nicer hotel with better value for the money. While this hotel is far from perfect, it is still a solid option for people like us who enjoy a hassle free experience and ... Read more
Location
Service
Sleep Quality
from Cedar Rapids, Iowa
Submitted on 01-22-2017
This might be a nice place with the major reconstruction is done, but as of January 22, 2017, you're not a guest, you're a "mark." No service, not enough help and construction junk anywhere. Looks like they've taken a pass at the rooms, but the carpet is old and filthy. Good luck finding an electric outlet without crawling around under furniture. No hotel info in the room, no TV directory, no fan in the bathroom. New paint over pitted walls - and only one coat that didn't cover. Paint overspray ... Read more
Cleanliness
Rooms
Service
from Chicago, Illinois
Submitted on 01-18-2017
I stayed here 1 night in December 2016 reserving the room and prepaying through hotels.com. My first impression, construction. The whole lobby was torn apart. I waited for a period of time before an employee appeared to assist me. She was able to locate my reservation through hotels.com and asked for a credit card for "incidentals". All good, slept fine. Woke up early, stepped in the shower...ohhh no hot water. Not even warm. A few weeks later upon reviewing my credit card statement I noticed n... Read more
Location
Service
Sleep Quality
from Traverse City, Michigan
Submitted on 01-17-2017
We stayed here for a wedding that was in the area. We were satisfied with our room. The bathroom had great counter space and it was clean. The bed was comfortable and our room location was convenient. The hotel was undergoing construction while we were there, but it didn't inconvenience our stay. The bar onsite had karaoke. The few interactions I had with staff members were pleasant. The Front Desk clerk who checked me in did not tell me where to park or how to get to my room until I asked. Thi... Read more
Location
Service
Sleep Quality
from Tecumseh, Michigan
Submitted on 01-06-2017
Don't pay full price and ask about everything. I wanted to give a better review because I feel sorry for the employees working around the construction but, Wow. Check in was fine, the room was nice and the pool is beautiful and enormous and it wasn't even noisy in the room. But beyond that you're on your own and don't believe everything they tell you on the phone. This hotel is undergoing MAJOR renovations on every floor not just the lobby. The front "desk" (there is no desk, just some tables ri... Read more
Rooms
Service
Value
from
Submitted on 01-04-2017
We have stayed at the Riverfront Hotel for the last 5 years when in the GR area. Our last visit was very exciting, and after reading the reviews previous to our post, people need to give them a break, they have a lot going on with a real renovation. It's funny how people complain even when they are doing positive things to get the hotel to where it needs to be! We have always had wonderful service when we have stayed on the many occasions we come into town. While the hotel has been dated, we wer... Read more
Rooms
Service
Sleep Quality
from
Submitted on 01-02-2017
What a terrible experience. If you are considering booking your wedding block with this hotel, or even booking a room in general, this is about to be a long review but if you want an indication of what you might experience when booking with this hotel, please read... We naively trusted this hotel to host our wedding guests by reserving a block of rooms with them. First of all, I began the process with one lady, who assured me that my block was placed and guests could start making their reservat... Read more
from
Submitted on 12-22-2016
Place under construction booked under booking. Com this place is a disaster do not stay here pics tell the story.been here 3 days they have yet to vacuum hallway ce back from dinner to find bugs in our room also check out the river view pic from our room theres too much to tell just stay away from this place this has been the worst hotel experience.in my 50 years of life.
from Detroit, Michigan
Submitted on 12-16-2016
There really is nothing good to say about this hotel. The location isn't great and for a few dollars more you can be a lot closer to downtown as opposed to in the middle of nowhere off of the highway. First of all if you book off of a third part site, they will NOT have your reservation. This is usually not an issue considering most people have figured to stay away from this hotel and they have MANY vacancies. However, if you asked for a specific room, be warned you will get a completely differ... Read more
Cleanliness
Service
Value
from South Bend, IN
Submitted on 11-25-2016
It looks like they're serious about improving it. They had worker (apparently non-union) working on Thanksgiving. Room was clean, if unattractive. Contained a filthy couch. Bed was comfortable, hallways were quiet enough to get sleep. It got the job done, and is by far the least expensive hotel near downtown Grand Rapids. Have stayed here twice coming to GR for concerts at the Van Andel arena. The free shuttle to the concert saves an Uber ride. So yeah, it's ugly as hell right now, and I... Read more
Location
Service
Value
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