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3-Day Weekend Sale! DOUBLE CODES Details

Best Western Hospitality Hotel & Suites

Grand Rapids, MI, US (GRR)

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Based on 469 reviews
Room & Rates

Z-Standard queen

1 King Bed or 2 Queen Beds
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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z-king ste ns w/sofa sleeper

1 King Bed or 1 Double Sofa Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds

2 Queen Beds
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free long-distance calls, and free weekday newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed, Kitchenette

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Z-Standard 1 King

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and free weekday newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

z-standard king smoking

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

z-king ste smoking w/sofa sleeper

1 King Bed or 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

z- standard 2 queens smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite-I King smoking Whirlpool

1 King Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

suite- 1 king non-smoking whirlpool

1 King Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Hospitality Hotel & Suites
5500 28th Street SE, Grand Rapids, MI US 49512

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Dining
Take advantage of the hotel's 24-hour room service. Mingle with other guests at a complimentary reception, held on select days.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

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Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per day (maximum USD 70.00 per stay)
  • Rollaway bed fee: USD $10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 469 reviews
from Jackson, Michigan
Submitted on 01-23-2017
Hotel looks plain from outside but inside the rooms are done very well. Pool area was very nice. Breakfast had ample options for everyone. Our only complaint was that they only had one vending machine and it was out of order. We had a 10pm craving for chocolate but were denied. Really wasn't a big deal. We would definately stay here again!
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from Cambridge, Ontario, Canada
Submitted on 01-18-2017
We had a very nice time during our recent stay at the Best Western. The breakfast provided was very good and the staff were helpful and friendly. The pool was well maintained and the hot tub was working. Easy access off the 96 made it convenient to family in the area and to my son's college.
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from
Submitted on 01-17-2017
Got stuck in GR because of an ice storm on January 16. Was hoping to find a fair price at a nice property and Meagan (?) could not have been more understanding. She gave me a great room at a great price, a welcome bag with water and M&Ms, an invitation to the light dinner served from 5-7 PM and most importantly, really made me feel welcomed and comfortable. I was and am still so grateful for her professional and thoughtful manner. Really turned a lousy day into a very nice stay. Yes - I'll be ba... Read more
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from Livonia, MI
Submitted on 01-09-2017
Stayed two nights after Christmas. Front Desk Staff was friendly and helpful. Room was clean, quiet and beds were comfortable. Breakfast was good with a lot of choices. Enjoyed having an included light dinner set out each night. First night was salad, chicken fajitas, or hot dogs. Second night was salad, stir fry or hot dogs. They even served a breakfast-to-go for those that had to leave before the breakfast room opened. Enjoyed the pool and hot tub. Was one of the nicest BW's I have sta... Read more
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from GRAND RAPIDS, United States
Submitted on 01-09-2017
I was very pleased with the quality of this hotel. The pool and hot tub were great, which was the reason for our stay, to let the kids play. It was relaxing, comfortable, and a great feel all around. I will be choosing Best Western next time I need a hotel.
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from Rockford
Submitted on 01-04-2017
The room was clean, fridge worked great, pool is good size, staff was awesome. We didn't try the breakfast but it looked to have lots of selections. Hotel is in a busy area but we didn't hear any noise from the surrounding rooms or outside!
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from Grand Rapids, Michigan
Submitted on 01-04-2017
Customer was superb. Rooms were clean. Wi-fi was free. Enjoyed the swimming pool/hot tub. Parking was free. Breakfast was free. It was not the continental breakfast. Pancakes, eggs, bacon and etc. was served hot and fresh. This stay was a better than expected.
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from Sacramento, California
Submitted on 01-04-2017
Excellent staff and very attentive. The shuttle to the airport begins at 4 am, so we're we able to arrive at the airport by 5:30 am. We were offered breakfast to in the morning, which was a nice perk as well. One of the higher end Best Western Hotels I have stayed at overnight.. the location is next to the freeway, which is not my preferred location, but it's close to restaurants and food sources.
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from Melbourne, Florida
Submitted on 11-22-2016
Hotel smells, dinners are disgusting general manager is a mean human being. Place is trying to scam people out of money. Would never stay again in a million years! Worst hotel experience of my life. Learned my lesson by trusting a best western
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from Traverse City,
Submitted on 11-08-2016
We stayed in a King Size Suite, plenty of room for my family of four. We even had 2 bathrooms. I was impressed that we also received complimentary breakfast (everyday) and dinner (Mon - Thur). Nice pool and hot tub. Overall very clean hotel, we would go back if in the area again.
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