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JW Marriott Hotel Grand Rapids

Grand Rapids, MI, US (GRR)

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Based on 887 reviews
Room & Rates

Concierge Room, Concierge Service

1 King Bed or 2 Queen Beds
400 sq feet (36 sq meters)

Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room

1 King Bed or 2 Queen Beds
375 sq feet (34 sq meters)

Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 King Bed
900 sq feet (81 sq meters)

Layout - Separate living room
Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Sofa bed, safe, and free weekday newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, Sea View

Standard Room, Sea View

1 King Bed or 2 Queen Beds
400-sq-foot (36-sq-meter) room with water views

Internet - Free WiFi
Entertainment - Smart television with premium channels and Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
JW Marriott Hotel Grand Rapids
235 Louis Campau Promenade Nw, Grand Rapids, MI US 49503

Resort Details

DeVos Performance Hall - 0.2 km / 0.1 mi Van Andel Museum Center - 0.3 km / 0.2 mi Public Museum of Grand Rapids - 0.3 km / 0.2 mi Van Andel Arena - 0.3 km / 0.2 mi Gerald R. Ford Museum - 0.3 km / 0.2 mi Grand Valley State University - Pew Campus - 0.3 km / 0.2 mi Grand Rapids Art Museum - 0.5 km / 0.3 mi Grand Rapids Civic Theatre - 0.5 km / 0.3 mi Urban Institute for Contemporary Arts - 0.5 km / 0.3 mi La Grande Vitesse - 0.5 km / 0.3 mi Grand Rapids Children's Museum - 0.6 km / 0.4 mi Spectrum Theatre - 0.8 km / 0.5 mi Dog Story Theater - 0.8 km / 0.5 mi Fish Ladder Park - 1.1 km / 0.7 mi Downtown Market - 1.2 km / 0.8 mi
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately) Self parking fee: USD 19.00 per day Valet parking fee: USD 29.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Location With a stay at JW Marriott Hotel Grand Rapids in Grand Rapids (Heartside), you'll be minutes from DeVos Performance Hall and Public Museum of Grand Rapids. This 4-star hotel is within close proximity of Van Andel Museum Center and Van Andel Arena. Rooms Make yourself at home in one of the 337 air-conditioned rooms featuring refrigerators and minibars. Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grand Rapids? This hotel has facilities measuring 1428 square feet (129 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 887 reviews
from
Submitted on 11-13-2017
The JW Marriott has everything you need for a lovely getaway. Elegant without being pretentious, this hotel is 5 stars and then some. Very clean rooms, knowledgeable friendly staff and the spa services were top notch. Located in downtown GR with lots to do within walking distance. Will stay here again.
from Loveland, Colorado
Submitted on 11-10-2017
I was very impressed with the hotel, beautiful and walking distance to shopping, restaurants, etc. The rooms were beautiful and staff very accommodating. Very clean and quite. I would stay here again. Highly recommend!
Rooms
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from
Submitted on 11-02-2017
Very nice hotel centrally located in downtown GR. Many rooms offer nice views of the river and the many bridges. The room I had was very clean and modern. Parking is available in a parking garage with skywalk access. Parking cost is on the expensive side. The concierge staff was very courteous and attentive. The lounge offers drinks and snacks all day and evening. The evening food offering was not that great compared to other Marriotts. Few choices and very small portions. Fitness room offer... Read more
from Port Huron, Michigan
Submitted on 10-28-2017
It was my birthday getaway for a night from my boyfriend who works extremely hard for his money and we truly felt like we did not get what we paid for. Breakfast was not included. We got charged for parking. I understand that itâ??s an upper class hotel yet I felt like no services were provided or that there was any satisfying amenities besides the fact the hotel is gorgeous. So if youâ??re a young couple looking for a good night away, this would not be the best place for that. Especially if mon... Read more
from Grand Rapids
Submitted on 10-23-2017
My husband and I stayed for one night on the 14th floor, King Room. Room was very clean, bed was comfortable and view of the river and GR were amazing!! We had great service, we were able to check in much earlier. We walked around GR in the afternoon and enjoyed cocktails on the J Deck. In the morning we took advantage of in room service, food was very good! We also went to the pool area to use the hot tub and steam room. Our room was next to the elevator and I wondered if we would hear it... Read more
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Cleanliness
Service
from Downers Grove, Illinois
Submitted on 10-21-2017
Our family of three stayed in one of the suites during Art Prize. I would highly recommend spending the extra money for the suite for a group of three people. The suites are spacious and have beautiful views of Grand Rapids. The location is perfect for Art Prize. The staff is very friendly and attentive. We also enjoyed the club lounge.
Value
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Service
from
Submitted on 10-21-2017
This hotel is like staying at the Ritz Carlton in terms of service at a fraction of the cost (and I've stayed at the Ritz plenty)! The rooms have great views, especially the river view rooms. The concierge level is well worth the upgrade. There have never been any capacity issues in the lounge during any of my stays at this hotel. There was always plenty of food and drinks in the lounge. I feel some of the other reviews are not representative of the hotel and concierge lounge in that regard... Read more
from Coldwater, Michigan
Submitted on 10-18-2017
We stay here a lot! We usually get a river view double room. This time, the hotel was fully booked except the junior suites, so that is what we got. It is nice and roomy with a nice view of the city and partial view of the river. The living room had a nice desk, big tv and complimentary water. The bedroom had a great bed and lots of windows along with a desk and tv, too. There is a nice changing area near the closet and bathroom. That's a good thing because the bathroom is very small! The si... Read more
Location
Cleanliness
Service
from
Submitted on 10-17-2017
This is the "best" hotel in Grand Rapids and one of the best in Michigan. It was the 8th JW's built in the World. The rooms have great views of either Downtown Grand Rapids or the Grand River. The lobby is lovely and has a small bar at the end of the lobby. There are also chairs outside along the Grand River. It is a lovely spot to sit and relax with a glass of wine in the evening. The hotel is downtown and close to the nightlife or going to the Gerald Ford Presidential Library, the science ... Read more
Value
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from Harbor Springs, MI
Submitted on 02-06-2017
In town for Federal jury duty, so my dates were iffy, they worked with me, gave me a late check out, just made my stay easier. Made it possible for me to walk to the courthouse, not have to deal with parking there. I so appreciated their accommodating nature.
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