Sheraton Springfield Monarch Place Hotel
Boston, MA, US (BOS)
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Based on 513 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates
Accessible Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Accessible Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
Hide room details
Club Room King
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Club Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Club Double Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Suites
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Traditional Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Traditional 2 Queen Rooms
Room - Bed, Air Condition, Free Local Calls
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Shower/tub combination, free toiletries
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Sheraton Springfield Monarch Place Hotel
One Monarch Place ,
Springfield,
MA
US
1144
The Sheraton Springfield Monarch Place Hotel features an elegant, atrium-style design, 325 well-appointed guest rooms and suites and a state-of-the-art health club.
Work out at the Sheraton Springfield Athletic Club, which is ranked at the top of western Massachusetts’s health clubs and spas. Catch rays on their tanning beds or indulge in a massage treatment. Bring colleagues together at Peter's Grille, the Prime Steakhouse, or MVP Pub. Or let their planning staff transform their 30,000 square feet of event space into a memorable spot for a meeting, conference, exhibit, or celebration.
All guest rooms include data ports, dual line telephones, in-room movies, nightly turndown and work desks. Hotel services include and indoor heated pool, restaurant, raquetball courts, indoor whirlpool, and a pub.
AMENITIES:
- Banquet Facility
- Business Center (+)
- Concierge Desk
- Data Port
- Executive Floor
- Fitness Facility
- Handicap Rooms
- Indoor Pool
- Lounge/Bar
- Non-Smoking Rooms
- Outdoor Pool
- Pet-Friendly
- Restaurant
- Room Service (+)
- Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
(*) = Free, some restrictions may apply
Based on 513 reviews 0
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Sheraton Springfield Monarch Place Hotel
noisy hotel, rude staff
Kieutie
from Houston, Texas
Submitted on 02-10-2017
this is the first time for
me not being able to get a good night sleep at a Sheraton. your bed are very comfortable and never fails to give me a deep sleep but this time, i was woken up by all kinds of noise at night. the window keeps making popping noises that sound like very loud thumps. then whoever or whatever is above me were stomping incessantly all morning and slamming all kinds of doors or furnitures/objects. my room was constantly vibrating with sounds making it hard to stay asleep or f...
this is the first time for
me not being able to get a good night sleep at a Sheraton. your bed are very comfortable and never fails to give me a deep sleep but this time, i was woken up by all kinds of noise at night. the window keeps making popping noises that sound like very loud thumps. then whoever or whatever is above me were stomping incessantly all morning and slamming all kinds of doors or furnitures/objects. my room was constantly vibrating with sounds making it hard to stay asleep or fall back asleep. i called down to the front desk twice and spoke with Amanda, she needs to fix her snotty little attitude if she wants to progress in this industry. speak to your guests in a respectful manner, show a little empathy. she sounded so annoyed when i called down the second time asking her to speak with the people above me. she sounded like "ok that's not my problem" and dragged her tone in the most condescending and unprofessional pitch ever. i can imagine this girl rolling her eyes with the way she's speaking to me. and that is some visual...given the fact that i haven't even met her in person yet.
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Sheraton Springfield Monarch Place Hotel
NECPA Tradeshow 2017
John S
from Omemee, Canada
Submitted on 02-10-2017
Location ...excellent to the Conference Center...a 4-5 minute walk. Well run, pleasant environment with a very pleasant and helpful staff at all levels ...from the maintenance staff to the upper level management. I shipped a parcel ahead of my visit for the show. It was located immediately upon arrival and brought to my room. One of our events was on site and it was well coordinated! A simply great spot to conduct business!
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Sheraton Springfield Monarch Place Hotel
Best Hotel I never stayed at
Check_Please123
from New York City, New York
Submitted on 02-07-2017
I made a reservation the day of and upon arrival, I was notified by the front desk that there was a "maintenance issue'. Mind you, I stayed (and reviewed) this hotel once before and was looking forward to this returning stay. Before I could say anything, I was courteously reassured that not only would I be put up at the Marriott across the street but that I would not be charged for the room. The staff, (Mimi, Claudette, and Jamellah) could not have been more apologetic, accommodating, and pr...
I made a reservation the day of and upon arrival, I was notified by the front desk that there was a "maintenance issue'. Mind you, I stayed (and reviewed) this hotel once before and was looking forward to this returning stay. Before I could say anything, I was courteously reassured that not only would I be put up at the Marriott across the street but that I would not be charged for the room. The staff, (Mimi, Claudette, and Jamellah) could not have been more apologetic, accommodating, and professional. Everything I would have expected and more. I was offered additional SPG points and my parking was comped. I am sorry it didn't work out that I could stay the night, but I truly look forward to my return to the Sheraton Springfield at Monarch Place.
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Sheraton Springfield Monarch Place Hotel
My husband's birthday celebration
968valeriem
from Somerset
Submitted on 01-28-2017
Love this place .Austin at the front desk was the best. he's the person that helped us at the front desk, upgraded our room we love staying here it's comfortable and the amenities are wonderful. he did suggest restaurant we could go to I would recommend this place every time seeing that is my fourth year here. A big thank you to Austin he was very courteous and very accommodating thanks for making my husband's birthday wonderful.
Sheraton Springfield Monarch Place Hotel
Loud hotel
celeste652
from Towson, Maryland
Submitted on 01-26-2017
The hotel was clean, convenient and well located. The staff was excellent. The only problem was noise from adjacent rooms and center area was too much for me.
It is close to a CVS, great German restaurant and the museums and has great indoor recreation facilities.
Sheraton Springfield Monarch Place Hotel
Comfortable hotel
amoneyy
from Miami, Florida
Submitted on 01-15-2017
I stayed here for two nights this past weekend. The rooms are very big and comfortable. There was a refrigerator in my room, I'm not sure if every room has one. Beds were super comfortable, as all Sheraton beds are. The gym was big and well kept. The hotel is atrium style, which lead to a noisy hall from all the echoing. The front desk staff was beyond kind and helpful. I would definitely recommend this hotel.
Sheraton Springfield Monarch Place Hotel
Skip this hotel......
Susan C
from Bowie, Maryland
Submitted on 01-14-2017
The hotel is undergoing renovations. For some unknown reason, the front desk clerk decided to put me in the "old" rooms....although the hotel was far from full. The bed was so old that it looked like a hospital bed (head and feet up, almost sitting position) and about as comfortable. The room was worn but clean. They "thoughtfully" provided ear plugs for the renovation noise and highway noise - yikes! The room service dinner was the worst I have ever experienced. The cheese plate ($20) was...
The hotel is undergoing renovations. For some unknown reason, the front desk clerk decided to put me in the "old" rooms....although the hotel was far from full. The bed was so old that it looked like a hospital bed (head and feet up, almost sitting position) and about as comfortable. The room was worn but clean. They "thoughtfully" provided ear plugs for the renovation noise and highway noise - yikes! The room service dinner was the worst I have ever experienced. The cheese plate ($20) was promised with grapes and a baguette - neither of which was present - but they did put some Ritz crackers on a plate; the french onion soup was literally not edible because the salt level was insane (and I have had plenty of french onion soup and know that it tends toward salty but this was beyond....) and the individual ketchup container that is usually sealed for a party of one was opened and half-used - YUCK!!! Both the front desk manager and room service manager were apologetic and helpful - replaced the soup and the cheese tray. Comped my dinner and the hotel self-parking ....which is the least I would have expected as I am a frequent stay member with SPG. The worst Sheraton I have ever stayed at in my entire traveling life......
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Sheraton Springfield Monarch Place Hotel
Some Great Features
AshleyLBC
from Santa Monica, California
Submitted on 12-29-2016
I had a great experience at the Sheraton Springfield at Monarch Place. The hotel is well located within walking distance of museums, restaurants and the Springfield Armory. The fitness center had a great selection of equipment and I enjoyed the pool and sauna.
The first night of my stay the TV was malfunctioning. Two engineers, Tom and Carmen, not only fixed the TV, but exceeded expectations on every level. They went out of their way to leave a follow-up note, a treat and an item I had mentione...
I had a great experience at the Sheraton Springfield at Monarch Place. The hotel is well located within walking distance of museums, restaurants and the Springfield Armory. The fitness center had a great selection of equipment and I enjoyed the pool and sauna.
The first night of my stay the TV was malfunctioning. Two engineers, Tom and Carmen, not only fixed the TV, but exceeded expectations on every level. They went out of their way to leave a follow-up note, a treat and an item I had mentioned forgetting to pack.
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Sheraton Springfield Monarch Place Hotel
Equine Affaire nearby!
S D
from
Submitted on 11-13-2016
Great place to stay for cleanliness and ease of getting to and fro for the Equine Affaire. The beds are so comfortable and the pillows are especially plush or firm - you choose between the assortment given! One thing about the hotel is the Parking garage - thankfully parking was free with the Equine Affaire deal, but it is a maze of difficult cement poles to drive through and with my husbands F150 we were hard pressed to make some of the required turns. This of course shouldn't change your mind ...
Great place to stay for cleanliness and ease of getting to and fro for the Equine Affaire. The beds are so comfortable and the pillows are especially plush or firm - you choose between the assortment given! One thing about the hotel is the Parking garage - thankfully parking was free with the Equine Affaire deal, but it is a maze of difficult cement poles to drive through and with my husbands F150 we were hard pressed to make some of the required turns. This of course shouldn't change your mind about staying here but it is an annoyance. We didn't try the breakfast as our special price of $150 didn't include breakfast but there is a restaurant that serves a breakfast buffet at the hotel.
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Sheraton Springfield Monarch Place Hotel
Ugh. Just no!!!!
joharavhf
from New Hampshire
Submitted on 11-12-2016
Okay, the one GOOD thing about this hotel was the location. You're about 7 minutes with traffic to the Big E fairgrounds. Oh and there's a Dunkin Donuts right across the bridge. That's about it for the good.
The hotel is run down. There were stains all over our carpet and cracked tiles in the bathroom. The furniture is outdated and in serious need of a refresh. The mattresses were hard and SAGGY - my back is killing me, thank you Sheraton. The bedding is nice and fluffy but hotels shoul...
Okay, the one GOOD thing about this hotel was the location. You're about 7 minutes with traffic to the Big E fairgrounds. Oh and there's a Dunkin Donuts right across the bridge. That's about it for the good.
The hotel is run down. There were stains all over our carpet and cracked tiles in the bathroom. The furniture is outdated and in serious need of a refresh. The mattresses were hard and SAGGY - my back is killing me, thank you Sheraton. The bedding is nice and fluffy but hotels should understand that there is no substitute for a good mattress!!!!
The facility is LOUD. Rooms are built around an open atrium and thus every noise is amplified. It sucks. The facility posted requests that people follow the quiet hours of 10p to 8a but people didn't and it affected my sleep (despite me using a white noise machine!).
We had dinner in PICKS one night. Terrible food, slow service and ridiculously overpriced. It was $60! My daughter had a steak and I had chicken wings. Everything was overcooked.
I would not recommend this hotel. I'd try the Marriott next door....
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