Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: Extra 10% or $100 OFF! Details

Loews Boston Hotel

Boston, MA, US (BOS)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1435 reviews
Room & Rates

Run of House Mobile

2 Double Beds or 1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 Double Beds
340-sq-foot (31.59-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
340-sq-foot (31.59-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior, Two Double Beds

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior, One King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior, One Queen Bed

1 Queen Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Room, 1 King Bed

Grand Room, 1 King Bed

1 King Bed
400-sq-foot (37.16-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

1 King Bed
330-sq-foot (30.66-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

2 Double Beds
370-sq-foot (34.37-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 King Bed
360-sq-foot (33.45-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Studio

1 Queen Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Twin Room

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Run of House Mobile

1 Twin Bed or 2 Twin Beds
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, Queen Bed

Superior Room, Queen Bed

1 Queen Bed
290 sq feet (26.94 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 Double Beds
290 sq feet (27 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
251 sq feet (23.33 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
290 sq feet (26.94 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

1 King Bed
330 sq feet (30.66 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior King Room

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Doubles Room

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe King Room

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Doubles Room

2 Double Beds
Internet - Free WiFi and wired Internet access
Entertainment - 46-inch TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Loews Boston Hotel
154 Berkeley Street, Boston, MA US 02116

Rooms
Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This Beaux Arts hotel also features babysitting/childcare (surcharge), wedding services, and a fireplace in the lobby.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and meeting rooms.

null

Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1435 reviews
from Boston
Submitted on 02-06-2017
The service and staff is awesome, accommodating, and very friendly. The location is great and close to a lot of great stuff in Boston. The hotel is very clean, modern, and overall great. Would definitely stay here again!
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
from London, United Kingdom
Submitted on 02-03-2017
We stayed here over our birthdays in July 2016, our second visit after staying in 2014. Our travel agent had booked us a twin room instead of a double but the desk staff were very helpful in finding us a double room. Room was spacious and comfy, location is great within walking distance to the shopping centre and common. Loved the tea selection in the lounge, a lovely little touch! We would definitely stay here again if we visited Boston again.
Sleep Quality
Cleanliness
Service
from Miami, Florida
Submitted on 02-03-2017
Beautiful and cozy hotel at a perfect location. Heather at the front desk was wonderful. The door staff is very attentive. Precinct Restaurant is located at the hotel has delicious food, excellent service and a great ambience. We'll definitely come back.
from NH
Submitted on 02-02-2017
Friendly and helpful staff from the doorman to the front desk. Comfortable Lobby and nice but average size rooms. Because it's a former police station and where it is one looks into buildings. Our friends checked in late and got the inside room looking at the alley. They were not happy. Convenient location. Nice to have in and out parking. I had called prior and spoken to concierge who wasn't all that helpful. Ended up getting info from W Hotel concierge. I would stay again but not exceptional
from
Submitted on 02-02-2017
First time in Boston and first time at a Loews hotel - extremely impressed by both! Welcoming porters, friendly and efficient check in, comfortable and well appointed room, great atmosphere in the bar/restaurant area, sensibly priced bar food - all good. I try to leave some constructive criticism for hotels that I visit but it's difficult on this occasion. My only observation is that my requested (and paid for) late check out didn't register on the system and I had to go through the process agai... Read more
Sleep Quality
Cleanliness
Service
from East Providence, Rhode Island
Submitted on 02-01-2017
I have stayed on loews properties plenty of times and it's always a memorable experience I am a Loews member also. Check in was a breeze and room was clean large and bed was comfy. In the middle of the city it was near everything. Only complaint is valet was a little pricey but convenient $50 a night. Would definitely recommend to anyone we had lunch in the bar restaurant and it was amazing.
Rooms
Value
Service
from Glasgow, United Kingdom
Submitted on 01-24-2017
Spent 5 nights here and loved every minute. Beautiful building and really comfortable room. Staff went out of their way to accommodate our requests and honestly, one of the most comfortable hotel beds I've ever slept in. Door staff always cheerful and friendly. Only small complaint would be no free water in room and only one elevator working for the duration of our stay but I would definitely stay here again if I'm lucky enough to be back in Boston anytime soon. Also, drinks in the precinct bar ... Read more
Rooms
Location
Service
from Nantucket
Submitted on 01-23-2017
Best features of this hotel : The staff always greets you with a smile and a can- do attitude. Chic and simply décor with calming tones of grey, beige and brown. Spacious updated bathroom. Ultra comfortable beds with crisp cotton bedding. Caress yourself in one of their plush organic cotton robes after a nice bot bath 24 hour Hot beverage available in the lobby. Grab a cup tea on your way back to the room after dinner. 24 Fitness facility on site , never miss a workout day. Location: Ease o... Read more
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
from Springfield, Massachusetts
Submitted on 01-23-2017
Great location. Amazing service. Super-clean rooms. Quiet, comfortable. Loved our stay. We were in town for two nights and couldn't beat the location. Short walk to the theater, Common, great dining. My first time at a Lowes and I'll look for them again.
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
from Belfast, United Kingdom
Submitted on 01-18-2017
We are a family of four and were due to stay here for two nights. Unfortunately we were 'walked' from the hotel upon arrival due to over-occupancy. To be fair we were apologised to, put in a cab with cash from the hotel and sent to an amazing alternative, paid for by Loews. Despite the inconvenience, on our return the following day, the manger had handwritten an apology, left treats and juice for the children in the room, a promise of anything else we wanted and a refund for the full amount for ... Read more
Rooms
Sleep Quality
Service
TOP