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Hyatt Regency New Orleans

New Orleans, LA, US (MSY)

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Based on 3279 reviews
Full Service Luxury Hotel near Superdome
Room & Rates
Room (Pure)

Room (Pure)

1 King Bed or 1 Queen Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

2 Queen Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

2 Double Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 Queen Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
269-sq-foot (25-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Suite, 1 King Bed (Junior)

Executive Suite, 1 King Bed (Junior)

1 King Bed
398-sq-foot (37-sq-meter) room with city views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, View

Room, 1 King Bed, View

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

2 Queen Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Business Plan, Room, 1 King Bed

Business Plan, Room, 1 King Bed

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

1 King Bed
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

2 Queen Beds
312-sq-foot (29-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite

1 Twin Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Suite

1 King Bed or 2 Queen Beds
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Presidential Suite, 1 King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

1 King Bed
689-sq-foot (64-sq-meter) room with city views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room (Pure)

Room (Pure)

2 Double Beds or 1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 King Bed or 2 Queen Beds
1001-sq-foot (93-sq-meter) room with city views

Layout - Dining area and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 King Bed or 2 Queen Beds
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite

Superior Suite

1 King Bed or 2 Queen Beds
1001-sq-foot (93-sq-meter) room with city views

Layout - Dining area and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds

Room, 2 Double Beds

2 Double Beds
366-sq-foot (34-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Presidential Suite

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 Queen Bed

Room, 1 Queen Bed

1 Queen Bed
248-sq-foot (23-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with premium channels, pay movies, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hyatt Regency New Orleans
601 Loyola Avenue, New Orleans, LA US 70113

Rooms
Make yourself at home in one of the 1193 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New Orleans? This hotel has 200000 square feet (18580 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.95 per person (approximately)
  • Airport shuttle fee: USD 20 per person (one way)
  • Self parking fee: USD 27.00 per day
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Early check-in fee: USD 60.00
  • Late check-out fee: USD 200.00
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3279 reviews
from Toronto, Canada
Submitted on 02-11-2017
I'll begin with the good. It's a cool place: 1200 rooms in an indoor atrium arrangement that is as breathtaking as the Marriott Atlanta (see it in Hunger Games?). Neat elevator system. The people here are genuinely helpful and they're all over the place. The pour in the Vitascope is generous. The location is the cat's meow if you're here for a Saints or Pelicans game. Maybe OK if you have business nearby. And the internet is very strong. Now the bad. First - and this Hyatt can't help this one -... Read more
Value
Location
Service
from New Orleans, United States
Submitted on 02-08-2017
Would not recommend this hotel to anyone. The room smelled like urine and the showers were not thoroughly cleaned. The elevators did not work for an extended period of time. This is definitely a problem if your room is extremely higher than the 10th floor.
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from Franklin, Tennessee
Submitted on 02-07-2017
Rock and roll marathon trip. Service was not very customer focused. Rooms were nice and amenities were good. Restaurants were pricey. My husband grew up in New Orleans and we were pretty disappointed at the level of service in a tourist town.
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from TORONTO, Canada
Submitted on 02-07-2017
Loved where I chose to stay for my 5K and half-marathon experience with Rock N Roll NOLA. I had no idea where anything was but choosing where I chose allowed me to get in some walking, it was close enough to the French Quarter but far enough away that it was quiet when we went out. The hotel was upscale and well maintained with amazing staff all-round from check-in to valet to housekeeping to management. They really take pride in ensuring the guests are happy and make us feel that the guests com... Read more
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from Southlake, Texas
Submitted on 02-07-2017
Normally I don't eat in hotel restaurants. The Vitascope restaurant had some amazing sushi. It was very fresh. My waiter Edgar was a very nice man. The hotel is well maintained. The rooms are clean. It does take a long time to get your rooms made up. We had to call at 5 and ask where housekeeping was. There is construction going on at the next building, so sleeping in is not happening.
Rooms
Location
Service
from Atlanta, Georgia
Submitted on 02-07-2017
Excellent service from beginning to end! Arrived earlier than expected and my room was ready! I called an hour prior to arrival and asked we could check in early and was told they would make a notation on my account so they would know.
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from Thibodaux, Louisiana
Submitted on 02-06-2017
We went there for the Rock n Roll marathon. One of my friend had a birthday that weekend and we had a nice time. The hotel and staff was very clean and nice. We will go back and also tell our family and friends about the hotel.
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from Huntington Beach, California
Submitted on 02-06-2017
Nice hotel, clean, lots of amenities, nice location, many restaurants and 24 hour mart but very very expensive. Hall ways were loud until about 3am so not a very good sleep. Was charged more than was supposed to and was told there was nothing they could do to help me. That is the only reason we will not be returning.
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from LaPlace, Louisiana
Submitted on 02-06-2017
Probably the best trained staff that I've experienced in the city. Great location to explore the warehouse district. Super convenient to access all that there is to experience in the city. The entire experience was excellent.
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from Larose, Louisiana
Submitted on 02-06-2017
Great time staff was excellent hotel is a great value! Had a great stay food was good and location was excellent. This was a business trip mingled with a small amount of personal time. Room was clean and well kept!
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