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Astor Crowne Plaza New Orleans

New Orleans, LA, US (MSY)

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Based on 495 reviews
This 4-star hotel is within close proximity of Saenger Theatre and Cigar Factory New Orleans and Museum.
Room & Rates

Suite, 1 King Bed, Non Smoking

1 King Bed
Layout - Separate living room
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 King Bed, Non Smoking (Parlor View)

1 King Bed
Layout - Separate living room
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 1 King Bed, Non Smoking

1 King Bed
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 1 King Bed, Non Smoking (Alexa)

1 King Bed
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 1 King Bed, City View

1 King Bed
300 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds
350 sq feet (33 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 2 Queen Beds, Non Smoking (Alexa)

2 Queen Beds
350 sq feet (33 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, City View

1 King Bed or 2 Queen Beds
355-sq-foot (33-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room

1 King Bed or 1 Queen Bed
301 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 1 King Bed (LEISURE)

1 King Bed
300-sq-foot (28-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room

1 King Bed or 1 Queen Bed
301 sq feet (28 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 2 Queen Beds, Non Smoking

2 Queen Beds
350 sq feet (33 sq meters)

Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
 
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Executive Room, 1 King Bed, Non Smoking

1 King Bed
Layout - Separate bedroom
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Layout - Separate bedroom
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Astor Crowne Plaza New Orleans
739 Canal Street, New Orleans, LA US 70130

Resort Details

The preferred airport for Astor Crowne Plaza New Orleans is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.5 km / 11.5 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between USD 15 and USD 20 per person (approximately) Valet parking fee: USD 42.00 per day Late check-out fee: USD 200 Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 495 reviews
from Tulsa
Submitted on 02-09-2017
Opulent entrance and foyer. Excellent location at the edge of the French Quarter. My husband earned this sales trip with his company. Front desk service was good. Baggage storage was convenient. We were frustrated with paper cups and non working Ice Machine on our floorl
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from New Orleans, Louisiana
Submitted on 02-09-2017
Everyone was exceptionally helpful. Great service, property is very centrally located. Parking personnel took great care of my oversized f350 long bed. Well worth the extra cost. Bellhops very helpfull.
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from Orlando, Florida
Submitted on 02-08-2017
The location of this hotel was perfect, it is on Canal which has a lot of shopping but if you go out the back door you are right on Bourbon only a block or two away from all of the fun. Max was so great at check-in giving us a lot of suggestions on places to go to eat and drink. The hotel room and bathroom were very nice, spacious and clean. My only complaint would be that the beds were extremely uncomfortable as I woke up with a sore neck every morning. Otherwise, a great hotel especially for t... Read more
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from Montreal, Quebec
Submitted on 02-08-2017
We had a very bad experience with our in room cleaning service... out of a 44 nights stay they never came once to make the bed, clean the toilet or change the towels. We had to call every time to at least have clean towels. The management heard our complaints but did nothing until our last night where we had to come down to the reception and have a face to face courageous conversation with the management. Even after that our room was not cleaned right away we had to wait another 20 minutes t... Read more
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from Dallas, Texas
Submitted on 02-07-2017
This would be a great example of what I expect in a hotel. Ultra clean room, walls are not paper thin so it was quiet, friendly staff, speedy elevators and a great location. The beds were comfortable and plenty of towels. Only draw back was the view of the parking garage behind the hotel from our window, and parking. But nobody has parking in New Orleans.
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from Huntsville, Alabama
Submitted on 02-04-2017
The room was nice and quiet being a corner at the end of the hall. Only complaint was the cleaning service. They did not clean the first day and that evening had to call for clean towels. Next day we finally at 3:00 asked for service while we were out. Location was great.
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from Newport, Kentucky
Submitted on 02-03-2017
We had a great stay. The price was good and the location was fantastic. All the staff was very friendly. Having smiling employees throughout the hotel was a very nice feature. Room was clean and modern. We had a crappy view of a parking garage and heating unit, but did not bother us at all.
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from Cleveland, Ohio
Submitted on 02-02-2017
Hotel was in a good location. Staff were excellent. The door knob to get into and out of the room was horrible. It was very difficult to open. My wife was with me and used the room iron on one of her blazers. It spit out water and in it had rust and put rust specs on her blazer. Room was somewhat noisy.
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from Medina, Ohio
Submitted on 02-02-2017
Very nice hotel with good location for walking the city. Excellent restaurant for breakfast, however there is a charge. Rooms very clean and beds comfortable. Would stay at this hotel if in New Orleans on a future trip
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from Sun City West, Arizona
Submitted on 02-01-2017
The staff were very pleasant. My issues were that the room keys were problematic. One of two would work and when the other was reprogrammed, the first wouldn't work. Finally had to get two new keys. Time consuming and not in keeping with a four star hotel. The cleaning lady took the used wash cloths and didn't replace them. The sheet on the bed was put on sideways vs lengthwise. Surprise that the wasn't a shower cap. The room and view were great. I expected more from four star hotel.
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