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Hotel St. Helene

New Orleans, LA, US (MSY)

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Hotel Specials
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Based on 263 reviews
Room & Rates
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
161 sq feet (15 sq meters)

Internet - Free WiFi
Entertainment - 32-inch LCD TV and iPod dock
Food & Drink - Free bottled water
Sleep - Pillowtop bed and a down duvet
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 Queen Bed
215 sq feet (19 sq meters)

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV and iPod dock
Food & Drink - Free bottled water
Sleep - Pillowtop bed and a down duvet
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Suite, 1 Queen Bed, Balcony, Courtyard Area

Suite, 1 Queen Bed, Balcony, Courtyard Area

1 Queen Bed
215-sq-foot (19-sq-meter) room, balcony/patio with pool and courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV and iPod dock
Food & Drink - Free bottled water
Sleep - Pillowtop bed and a down duvet
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Suite, 1 Queen Bed, Balcony

Suite, 1 Queen Bed, Balcony

1 Queen Bed
215-sq-foot (19-sq-meter) room, balcony with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV and iPod dock
Food & Drink - Free bottled water
Sleep - Pillowtop bed and a down duvet
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - LCD television and iPod dock
Food & Drink - Free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe Room, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - LCD television and iPod dock
Food & Drink - Free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Hotel St. Helene
508 Rue Chartres, New Orleans, LA US 70130

Resort Details

The preferred airport for Hotel St. Helene is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.9 km / 11.7 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: USD 150 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Recreational amenities at the hotel include an outdoor pool.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Concierge Desk
  • Free Local Calls
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 263 reviews
from
Submitted on 01-13-2017
Centralized location was able to leave my car parked at the hotel the entire time. Room was nice and clean. Staff was very friendly and helpful when asked questions and accompanying to the best they could. My only complaint I was not able to cool down the room. Guest don't have that opinion.
from
Submitted on 01-02-2017
Hotel was comfortable and quiet - though a little lacking in character and amenities if that's important to you. Bland but comfortable. Quiet location near Omni and in the heart of the French Quarter.
from Hamden, Connecticut
Submitted on 12-27-2016
Pros: the location of this hotel was amazing. In the center of all sites and excellent walking distance to all walking area. Cons: I had a poor experience staying at this hotel. The AC wasn't working and the room got very hot. To a point where I had a big headache and had to take a Tylenol. I understand this is a historical landmark and to many renovations are not allowed, but AC is a main concern when housing guests. I know the AC wasn't working because an employee was in the hallway. I asked ... Read more
from San Juan, Puerto Rico
Submitted on 12-26-2016
My boyfriend and I stayed here on vacation and overall had a decent stay. The hotel is centrally located and is within walking distance of many of the French Quarter's sites. Pros: - Location - The hotel's a historic monument Cons: - First Aid Kit lacking. I sprained my finger while walking around and hoped that the hotel would have some first aid kit to at least have a bandage or ice pack for my finger, but no luck. The lady behind the counter wasn't very helpful when my boyfriend polite... Read more
Value
Sleep Quality
Service
from Youngsville, Louisiana
Submitted on 12-20-2016
My wife and I stayed here in a street side balcony suite while on a trip to see the French Quarter Holiday Home Tour. It was 80° when we got there, but it dropped to 50° overnight. We put the heater on in the morning and went out for lunch, when we got back to the room it was 58° in our room. The heater was not working. We were told by hotel staff that the hotel uses a boiler system, and that the management did not give the go-ahead to turn the boiler system on. The hotel staff turned the uni... Read more
Rooms
Value
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Location
Cleanliness
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from
Submitted on 12-06-2016
We picked Hotel St. Helene for it's location, and loved it! We check in late on Friday night and the person at the front desk was very welcoming. The hotel is perfect in relation to Bourbon St. and Jackson Square. The hotel has been nicely restored, the rooms are contemporary in style and clean. The only MINOR negatives are the bathrooms are small (but it is an old hotel) and there are no exterior windows in most rooms. We loved the intimate feel of this hotel and will definitely stay again... Read more
Value
Location
Service
from Austin, Texas
Submitted on 12-05-2016
The trash trucks come by at 4AM!!! I don't mean they drive by! They take 30 minutes to empty several big metal dumpsters.... did I mention at 4AM?!?! I spent $250 for the night for a balcony room. When we checked out Sunday morning, tired and trying to get ready for an 8 hour drive home, we mentioned the commotion to the front desk (understanding it's not in their control but just to mention it) one could imagine how irritated it felt when she replied "It happens every night" then when I called... Read more
Rooms
Value
Service
from South Padre Island, Texas
Submitted on 12-05-2016
This is my first negative review ever. And my first time to ever leave a hotel and stick out my reservation. I was booked at St. Helene from this past Thursday 12/1/16 until yesterday 12/4/16. I visit New Orleans 2-3 times a year and have stayed at many varying hotels. I thought we would give the St. Helene a chance because of the authentic vibe and location and pricing. Check in was actually fine, except for there not being and elevator and us having to lug all of our stuff up 3 flights of... Read more
Rooms
Location
Service
from Missouri
Submitted on 11-28-2016
Within walking distance of everything in the Quarter. This historic building is quaint and well maintained. While the room was not really large, it was comfortable and large enough for a few nights stay. Very restful. We will stay here again.
Location
Cleanliness
Service
from Heemstede
Submitted on 11-15-2016
In the middle of the French quater we booked this hotel, a nice room, with balcony on the back site. Clean and fine. The staff is friendly and helpful. So go there and you gave a good time. When you want to go out, you are right in the middle where things happening
Location
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