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Maison St. Charles Hotel & Suites

New Orleans, LA, US (MSY)

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Based on 972 reviews
Room & Rates
Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
200 sq feet (19 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 Queen Beds
200 sq feet (19 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 1 Queen Bed

Room, 1 Queen Bed

1 Queen Bed
200 sq feet (19 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
200 sq feet (19 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed
350 sq feet (33 sq meters)

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Maison St. Charles Hotel & Suites
1319 Saint Charles Avenue, New Orleans, LA US 70130

Resort Details

The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).
Know Before You Go The seasonal pool will be open from April to October. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Valet parking fee: USD 35.00 per night (in/out privileges) Pet fee: USD 50 per accommodation, per stay Crib (infant bed) fee: USD 10.00 per night Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
The preferred airport for Maison St. Charles Hotel & Suites is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).
Know Before You Go The seasonal pool will be open from April to October. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Valet parking fee: USD 35.00 per night (in/out privileges) Pet fee: USD 50 per accommodation, per stay Crib (infant bed) fee: USD 10.00 per night Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours).

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 972 reviews
from
Submitted on 02-06-2017
Our room had not been properly cleaned. There was a huge clump of hair in the shower from the previous guest. After calling twice and going down to the desk twice we were assured it would be handled (we specifically told them what the issue in the shower was.) Returning after 10pm to find it still had not been cleaned. The staff moved us to another room. In the new room the phone didn't work and neither did some of the outlets. The only real positives were the proximity to the streetcar and it w... Read more
from
Submitted on 01-29-2017
The location was great and beautiful! Wifi was horrible and unsecured. Room was clean, but bed was very uncomfortable and take your own pillows. All staff was very corrigible! The little restaurant/bar was nice. We enjoyed the raw oysters and beers there the first night!
from
Submitted on 01-26-2017
The pictures on the Internet do not clarify that most of them are of the new remodeled suits. The showers are small and the rooms are dirty. Had gaps in the doors. Missing and broken knobs on the sink and closets. I got switched 3 times and finally got in a decent room. Except the bathroom door was missing in the suite. Breakfast was decent. The staff was very nice and kept reassuring me that the hotel was under renivations. The grounds were nice and kept up. Other than the rooms the rest of the... Read more
from Minneapolis, Minnesota, United States
Submitted on 01-25-2017
We thoroughly enjoyed our stay at Maison St. Charles. The location was excellent. It was right across the street from the St. Charles streetcar line which took us right down to the Bourbon Street entrance into the French Quarter. We took the same line to view many of the stately mansions. The neighborhood was relatively quiet and a welcome relief from the noisy party atmosphere of the French Quarter. The best of both worlds. The breakfast was great. Fruit, cereal, waffles, egg products, sausage,... Read more
Location
Service
Sleep Quality
from Hernando, Florida
Submitted on 01-23-2017
This adorable hotel is located in the Garden District, a perfect location. Not too far from the French Quarters, but far enough away that when you get back to rest, it is quiet and quaint. The staff are super friendly and always welcoming you on your arrival each time you come back. The breakfast is pretty decent. You do have to pay for parking, though-- if you are a AAA member, it is $17 a night. I would recommend. We booked on Groupon and got an excellent rate, too!! :)
Rooms
Service
Value
from
Submitted on 01-10-2017
This is not a good motel. We were not comfortable here at all. We brought in the new year in New Orleans and while the city is vibrant and fun, returning here at night was a true let down. We traveled with a large group and the sugar bowl was in town so we couldn't easily transfer to another hotel. We wanted to the charm of a hotel with local flavor, and this one had potential but does not live up to it. And I see management is very defensive in its response to reviews but that energy would be b... Read more
from San Pedro, Belize
Submitted on 01-10-2017
It is really to bad that this place is so poorly run since I liked the location. On arrival I looked at the bed and the comforter was filthy (dirty from hand prints and make up) and not mattress pad. A thin sheet between me and the bodily fluid from the last person - gross. When I called down they said they would bring up some clean linens and they did a hour later I was Handed a bag of clean linens (no mattress pad). So I had to change the bed myself. The bathroom floor and shower floor l... Read more
Service
Sleep Quality
Value
from
Submitted on 01-09-2017
OK, so I spent a few days with some friends of mine there before heading off on a cruise. The place is basically okay, the breakfast is pretty darned good, actually, but there were a few little things that bugged me. First off, my key card went dead about halfway through the visit. They replaced it quickly, but still, what the heck? Second, no printer in the office area. They were kind enough to offer me to borrow theirs, so that worked, but still. There's an office store like a block away f'c... Read more
Cleanliness
Service
Sleep Quality
from Arlington, Texas
Submitted on 01-07-2017
We've have stayed at the motel before because it is close to family and on the trolley line. And it is a motel really not a hotel despite the way it looks from the front. So be prepared to walk a ways to your room in rain, cold or heat. We had been satisfied before but this place has changed hands this last year and it has gone downhill. We visit NOLA yearly to see family and enjoy the city but we will not be staying here any longer. Here is a list of issues: Mice in room, room unclean, do... Read more
Rooms
Service
Sleep Quality
from Norman, Oklahoma
Submitted on 01-05-2017
The staff was very friendly and accommodating at every interaction. We were able to get a early check in as out fly got us there in the morning (this was much appreciated, as we need a nap). The only knocks was the hot water was not even "warm" the entire 1st day, but the second day the hotel was less full and had hot water for the shower (keep that in mind if the hotel is full). The outlets in there room don't all work, thus charging things can be a challenge. Location is just a couple of bl... Read more
Rooms
Service
Sleep Quality
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