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Book It Weekend: Extra $200 OFF Details

Holiday Inn Downtown - Mercy Area

Des Moines, IA, US (DSM)

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Based on 257 reviews
Room & Rates
Business Center

Standard room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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Business Center

2 Double Beds Nonsmoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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Business Center

One King Bed Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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Business Center

1 King Bed With Sofa Bed Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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Business Center

1 Queen Bed Non Smoking

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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Business Center

1 Dbl Wheelchair Access Non Smkg

  • One Double Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and a phone are included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KNG WITH SOFA BED NONSMOKE

ONE BED OTHER NONSMOKE

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

2 DBL BEDS NONSMOKE

Holiday Inn Downtown - Mercy Area
1050 6th Ave., Des Moines, IA US 50314

Hotel Features.
Holiday Inn Downtown - Mercy Area features a restaurant and a bar/lounge. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an indoor pool and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Des Moines property has 386 square meters of event space consisting of conference/meeting rooms. The property has a complimentary airport shuttle at scheduled times. Self parking is complimentary. Additional property amenities include laundry facilities, express check-in, and ATM/banking services. This is a smoke-free property.

Guestrooms.
251 air-conditioned guestrooms at Holiday Inn Downtown - Mercy Area feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer phones with voice mail. Televisions have cable channels and pay movies. Also included are irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.

 



Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Buffet breakfast fee: USD 9.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 257 reviews
from
Submitted on 01-26-2017
The place was hopping with activity constantly. Obviously very popular. Excellent location right next to the interstate and walking distance to Wells Fargo Arena, the Iowa Events Center and much of downtown. The place provides a complimentary shuttle van that will take you just about anywhere for the asking. There were plenty of meeting / banquet rooms. Has a bar and full service restaurant on the premises which is a plus for me. Great views from the upper floors. Had an in-room microwave... Read more
Rooms
Sleep Quality
Service
from South Dakota
Submitted on 01-15-2017
We stayed here for a sporting event for our daughter. This is an old property that they've tried to keep updated. However, the age is evident by the small size of the rooms and the tiny bathroom. There was some water damage in our room all along the wall that the window was on. This is conveniently located near Mercy hospital which means you hear ambulances and helicopters quite often. There is no hot tub but the pool is very warm.
from Neutral Bay, Australia
Submitted on 01-02-2017
Visited the Iowa State Fair and stayed two nights here mainly as we could redeem points for our stay. Hotel was reminded me more of an HI Express as it was quite dated however it was sufficient for our Stay. Staff were friendly, beds comfortable enough and close to plenty of food options and main roadways to the Fair. Overall a pleasant Stay but would t rave about the property.
from Iowa
Submitted on 12-30-2016
For the price hotel asks of you you really should get more friendly staff. This guy acted like it was an inconvenience to call him at all and ask any questions. We will not make the same mistake twice.
from
Submitted on 12-02-2016
Our Team has been staying here for the past several for Dance Competition. This year we somehow did not get our reservations in. When I first called they were sold out, but they actually contacted me when rooms became available closer to the competition date. Other hotels we contacted would not do that. The rooms were clean, the staff was friendly, we also really enjoy the sit down breakfast in the morning (they had Corned beef hash) it beats waiting for the one waffle maker at other hotels.... Read more
Value
Sleep Quality
Service
from
Submitted on 11-29-2016
Simple Check in and out. Place was clean. Was asked if I wanted a room with a view of the city at no extra charge. Staff was friendly and very helpful. Plenty of parking. Also was very close to downtown and many restaurants.
from Fergus Falls, Minnesota
Submitted on 11-22-2016
I had the opportunity to drive the Fargo Force and to stay at this property. Motor coach parking is somewhat awkward however the hotel did block off a section in the far kit for me to park. The hotel is very inviting and well located to Mercy Hospital and downtown. Staff was friendly and helpful. Room was clean and comfortable with wonderful beds. The on property restaurant has a buffet breakfast that's very good. Well stocked and maintained. This is a very good property to stay at.
from Chicago, Illinois
Submitted on 11-17-2016
I stay at many hotels and this is at the bottom of the list. The customer service is non existent. I informed them of a couple simple problems, but were not fixed, not even an apology. I know things happen, that's why I don't get upset over the little things. But a simple apology goes a long way. Room cleanliness is not a place that there should be much of a leeway. The bathroom almost looked like the housekeeping didn't even bother cleaning after the last guest.
Value
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from Washington, Iowa
Submitted on 10-30-2016
This was an older hotel, but was nicely refurbished. Nice lobby, a nice room, a great shower, comfortable bed and great room service-hot breakfast! Being an older hotel, there's not much insulation in the windows. We were on the side of the interstate and we heard semi's and buses all night long even with ear plugs. One gal said they've checked and it would be over $1 million to replace all the windows. As we were cleaning up to leave, we found there was a sound machine on the clock/radio to esc... Read more
Location
Cleanliness
Service
from Iowa City, Iowa
Submitted on 10-18-2016
Front desk clerks were not able to answer any of our questions concerning the hotel shuttle stating that we would have to ask the shuttle driver who was not available at that time. The fire alarm went off every time we took a hot shower and when I called the front desk they said that happens sometimes just make sure the bathroom door is shut at all times. Maint. offered to unhook the alarm which I reminded then was illegal. (but at least they were offering to do something). This could be hap... Read more
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