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Extended Stay America - Chicago - Naperville - West

Chicago OHare, IL, US (ORD)

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Hotel + Flight from
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Based on 74 reviews
Room & Rates

Studio, 1 Queen Bed, Accessible, Smoking

1 Queen Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Studio, 2 Full Beds, Smoking

2 Full Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Studio, 2 Full Beds, Non Smoking

2 Full Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Suite, 1 Queen Bed with Sofa bed, Smoking

1 Queen Bed and 1 Full Sofa Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Studio, 1 Queen Bed, Smoking

1 Queen Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
Hide room details

Studio, 2 Twin Beds, Non Smoking

2 Twin Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Studio, 2 Twin Beds, Smoking

2 Twin Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Signature Studio One Queen Non-Smoking

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Signature Studio Deluxe 2 Twins

2 Twin Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details
Extended Stay America - Chicago - Naperville - West
1575 Bond St, Naperville, IL US 60563

Rooms
Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Dining
A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

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Know Before You Go

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Business Center
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 74 reviews
from Naperville, United States
Submitted on 02-07-2017
Here is the summary - check in was smooth - no utensils in room. You have to go to front desk and get - air conditioning does not work - phone not working - very rude customer service - no credit for sleepless night - wasted 30 mins to have front desk apply the promotion code that was on the reservation. - lodged a complaint with guest services to no avail - Wi-Fi was slow but manageable - they have Showtime - room was clean
from Naperville, Illinois
Submitted on 12-27-2016
no one is ever at the desk except the manager when hes in. they literally hide in the back and hardly acknowledge you. also the internet is not fast at all like 1 mb max and when you pay 20 for the " highspeed" service tier you get a whopping 3mb. in what world is that high speed i cant even watch a you tube video. i feel cheated and cant wait to check out
Location
Service
Value
from
Submitted on 11-08-2016
Not at all what we expected. It is basically a regular hotel room where they pushed the beds and everything towards the window and crammed in a tiny kitchen. Nothing like the pictures. Definitely wouldn't recommend. Don't feel safe on grounds or leaving items in room while gone.
from
Submitted on 11-05-2016
We stayed here for one night on our way to Aurora and we were very surprised to find out that our room had a full kitchenette. The bed and pillows were pretty comfortable but throughout the entire night anytime anytime someone turned their water on we were woken up to loud banging/knocking of the pipes or something in the wall, so we didn't get a lot of sleep. :/ Breakfast was just coffee, baggies of oatmeal, and some granola bars. No juice, fruit, etc. It was a pretty cheap stay so it wasn't al... Read more
from
Submitted on 10-01-2016
I checked in on a Friday afternoon and the gentleman who checked me in was Hassan. Having been employed in the Customer Service field for the last 25 years, there are certain situations in which I pay extra attention to the service I"m receiving, and checking into a new hotel is certainly one of those situations. Even though it was very busy, Hassan took the time to explain everything to me and make sure I had whatever I needed tdo enjoy my stay for the next two nights. Never once did he make m... Read more
Cleanliness
Service
Value
from
Submitted on 09-23-2016
I would like to take a moment and share with you how much I appreciate the efforts of Mr Hassan, who works at this location. He has been polite, keen to help everyone & professional in his job. My stay at this property has been pleasant.
Location
Service
Sleep Quality
from Warsaw, Indiana
Submitted on 09-15-2016
I stayed here for business and it smelled horrible inside the whole hotel. The counters were all peeling and my carpet had missing tiles. I would not recommend this place. Avoid it. The complimentary breakfast was a joke, it contained stale muffins.
from
Submitted on 09-04-2016
During my stay here, my experience has been worth while. The staff were all very helpful, but one of the staff members , Hassan, really made the stay worth while. He's very friendly and easy to talk to. He always has a smile on his face and takes the time out of his day to help anyone with their problems and make sure that you are enjoying your stay.
Service
Sleep Quality
Value
from Chicago, Illinois
Submitted on 08-31-2016
Thanks to Hassan, my stay has been great. Each time I had issues, he will be patient enough to listen to them and do his utmost to resolve them at the earliest. He goes out of his way to take care of the guests and make them feel happy.
from Indianapolis, Indiana
Submitted on 08-29-2016
I stay at this hotel for business a lot...Check in is always great, Hassan always does a great job to get me in a room as as soon as possible and address all my needs... Morning staff can use a bit of a upgrade but its a work in progress from what I understand.. Not bad overall..
Cleanliness
Rooms
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