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Holiday Inn Chicago West - Itasca

Chicago OHare, IL, US (ORD)

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Based on 152 reviews
Room & Rates
Restaurant

Two Double Beds, Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Smoking.

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Restaurant

Studio One King Bed Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Non-Smoking.

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Restaurant

One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Non-Smoking.

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Restaurant

Two Double Beds, Non-Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Non-Smoking.

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Restaurant

Standard

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Non-Smoking.

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Restaurant

One King Bed, Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Smoking.

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Restaurant

One King and One Sofa Bed Non-Smoking

  • One King and One Sofa Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Non-Smoking.

Hide room details
Restaurant

One King and One Sofa Bed Smoking

  • One King and One Sofa Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a desk, complimentary newspapers, and daily housekeeping. This room is Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

KNG WITH SOFA BED NONSMOKE

KNG WITH SOFA BED SMOKING

KING MOBILITY ACCESSIBLE TUB NONSMOKING

2 DBL BEDS NONSMOKE

2 DBL BEDS SMOKING

2 BED MOBIL ACCESSIBLE ROLL SHWR NOSMK

1BD SUITE NONSMOKE

Holiday Inn Chicago West - Itasca
860 W Irving Park Rd, Itasca, IL US 60143

Hotel Features.
Holiday Inn Chicago West - Itasca's restaurant serves breakfast, lunch, and dinner. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms, audio-visual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Itasca property has 648 square meters of event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Guest parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and laundry facilities.

Guestrooms.
160 air-conditioned guestrooms at Holiday Inn Chicago West - Itasca feature coffee/tea makers and complimentary newspapers. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones with voice mail. Televisions have premium satellite channels and pay movies. Rooms also include windows that open and irons/ironing boards. Housekeeping is available daily.

      



Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Buffet breakfast fee: USD 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 152 reviews
from Homer Glen, Illinois
Submitted on 12-17-2016
Please look at these photos. So unsafe. Using a propane tank with open wiring taped with electrical tape to heat 60° pool area with an old extension cord. Frozen door. Broken emergency button. Jets don't work.
from Bangalore, Karnataka, India
Submitted on 12-14-2016
Overall nice stay in this property for 2 days. I had to stay for business needs. Rooms are bit small but good compared to the price paid. Breakfast is very nice in taste and spread. They have helpful staff, fast check in and check out. Overall liked it. Only two glitches 1. Did not find the restaurant open on Sunday for lunch 2. The AC or heater does not have enough controls They did drop me to the office that was complimentary.
from Chicago, Illinois
Submitted on 11-29-2016
This hotel is considered home away from home. Every time we travel to Chicago we stay here and have done so for years. The staff are like family to us. They always greet us with a warm invitation and always go above and beyond to make our stay exceptional every time we come. There's absolutely nothing we don't like about this hotel. The rooms are nice and spacious, the food is fantastic, the staff is wonderful, especially John and Justina in front offices..Lastly there isn't too many hotels in C... Read more
Rooms
Service
Sleep Quality
from Indianapolis, Indiana
Submitted on 11-05-2016
My family and I stayed for a meeting for the weekend. When we first checked in, we were given a room. We go to it. It was completely under construction. So we go back downstairs to get another. Second room not only was it filled with cigarette smoke, the toilet hadn't been cleaned as someone had used it and not flushed. Third room, finally. After almost an hour. We get in the room. We were stuck with it. Mold in the bathroom, grout splattered and hadn't been properly cleaned and wiped off stuff.... Read more
from
Submitted on 10-20-2016
The staff is super friendly and there's an upmarket facade without much depth. The elevator was dirty, the corridors dated, the bed a bit saggy, and the fixtures chasing done. It doesn't feel like dated quality, rather like applying too makeup to hide one's age. The ac and heat unit loud and odorous, restroom vents incredibly loud, and the cheap mismatched colors of flickering CFL bulbs enough to give s headache. Some of the old/warped/broken fixtures in the bathroom were spray painted in a fail... Read more
from Vernon Hills, Illinois
Submitted on 10-19-2016
I paid $174 plus tax for a room that is worse than most $80 rooms. The staff is top notch, but the rooms need a lot of TLC. The unflattering pictures are true. I saw the exact same things yesterday. Old appliances in the hallway, pealing paint in the bathroom, stains on the paint in the bathroom and room, paint splatters on the AC unit and vents. One bar of soap to cover both your hand washing and body washing needs. Thank God I wasn't sharing the room with anyone. Noisy AC unit. Disposa... Read more
from
Submitted on 10-09-2016
When I booked the hotel, I had written in the section where it had special request that I wanted a room on the first floor not near the elevators. I also called the day before I stayed there and verified directly with a Holiday Inn employee at that specific hotel of my special requests which she had retyped on her end. I also asked about free breakfast and she said it was included. At check in time, the lady was very courteous and had checked me in and was ready to give me my keys but I asked he... Read more
Rooms
Service
Value
from
Submitted on 10-01-2016
My husband is having a week of convention in Illinois. Just a few minutes drive from Holiday Inn. And as he is a member of Holiday Inn we opted to stay here for a week. They have an indoor pool, game room and exercise area. I won't be able to say that it is a gym as it has treadmills and ellipticals only. But better than nothing right? There are vendo machines for you to get you drinks and snacks. Coffee and hot water are provided in the morning too in the reception area. Also, there are water ... Read more
from Orlando
Submitted on 09-21-2016
I travel to Chicago several times a month and travel the US to other cities monthly. By far this is the worst hotel I've stayed in in years, and I stay over 100 nights a year at various hotels. My hote of choice was sold out, so I figured how bad can it be? I will not exaggerate here, I will be factual. When you walk in, don't be fooled by the lobby - it is beautiful. That's where all the money went as the rooms are old, musty and damp and just awful. Loud window units for AC and heat, I h... Read more
Cleanliness
Rooms
Service
from Saint Louis, Missouri
Submitted on 09-19-2016
I am a Spire Elite member of IHG. I love their properties and always stay at Intercontinental down through Holiday Inn Express. That's why I'm so disappointed to leave this review. We stayed at this hotel for a nearby event over a weekend and it was one of the worst experiences I've had as an IHG member. The only reason I'm giving 2 stars as opposed to 1 is because the staff there was very nice. It's not their fault this hotel has fallen into such disarray. To start, I'd made a reservation for... Read more
Cleanliness
Service
Value
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