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Crowne Plaza Lombard Downers Grove

Chicago OHare, IL, US (ORD)

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Based on 261 reviews
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Room & Rates

Standard

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a sofa bed, and a safe. This room is Non-Smoking.

 

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Executive, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a sofa bed, and a safe. This room is Non-Smoking.

 

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Superior, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a sofa bed, and a safe. This room is Non-Smoking.

 

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Superior, Two Queen Beds, Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a sofa bed, and a safe. This room is Non-Smoking.

 

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King Bed with Parlor Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a sofa bed, and a safe. This room is Non-Smoking.

 

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Crowne Plaza Lombard Downers Grove
1250 Roosevelt Road, Glen Ellyn, IL US 60137

Hotel Features.
Crowne Plaza Lombard Downers Grove's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an indoor pool and a 24-hour fitness facility. This 3.5-star property has a 24-hour business center. Complimentary wireless Internet access is available in public areas. This Glen Ellyn property has 846 square meters of event space. Guest parking is complimentary. Additional property amenities include laundry facilities, express check-in, and concierge services. This is a smoke-free property.

Guestrooms.
119 air-conditioned guestrooms at Crowne Plaza Lombard Downers Grove feature CD players and coffee/tea makers. Furnishings include desks and sofa beds. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer multi-line phones with voice mail. 32-inch LCD televisions have premium cable channels and DVD players. Rooms also include irons/ironing boards. Housekeeping is available daily. Guestrooms are all non-smoking.

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Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 261 reviews
from Naples, Florida
Submitted on 02-12-2017
I have stayed at this property before but it has since gone way downhill. The carpet is dirty and fraying and lumpy in a lot of spots. I didn't dare take my socks or shoes off even in my room because eww. It didn't seem very clean. The staff at the desk didn't seem too interested when I mentioned it to them. I was brushed aside and I had to wait and wait at first because they kept answering the phone. Doesn't the customer in front of you go over those calling in? Anyways, I was not very impresse... Read more
Rooms
Service
Sleep Quality
from Lititz, Pennsylvania
Submitted on 01-05-2017
This is an older hotel that has been refurbished and is being well maintained. The exterior of the building is quite dated but the inside is OK. I stayed in a king leisure room which was of average size, although the bathroom was rather small. The furnishings in my room were in great shape and showed no wear and tear. The pillows were amazingly comfortable -- just about the best pillows that I have ever found in any hotel. The room was missing a stand for my luggage though. The staff member... Read more
Cleanliness
Location
Service
from
Submitted on 12-20-2016
Frank Cosenza has been SUPER helpful! Whatever I needed for an event, he was most helpful whether it involved a room for the event, food, or helping to plan the event. The other members of Connect Biz Network and the Lombard Chamber of Commerce enjoyed the hospitality. We have booked events there because of Frank Cosenza. I heartily recommend Crowne Plaza because of Frank.
Service
from Channahon
Submitted on 10-27-2016
The hotel is clean, the staff friendly, the pool was nice. But we got charged three times for the room, my company card was charged twice and my personal card was charged once, which is very disturbing because I never gave them that card. I thought I was going through the hotel website to reserve the room, but they must use a third party that we may have used in the past, that kept our credit card information. Took a month to get our money back.
Cleanliness
Service
Value
from Montreal, Canada
Submitted on 10-22-2016
The staff was great, fun, smiles! I had no ne request they could not do, but I'm very particular ???( I like earl grey tea ) and they could not always get it. That said, and we can all tell I'm just trying to find something, all was great. One other thing the pool water was cool. The room was great, modern, clean, fresh. The restaurant on site was also good, clean and had a great feel. Thanks and see you again soon.
from
Submitted on 10-19-2016
My wife is some sort of a member so they give a special rate . which keep in mind if you have to leave early it is none refundable. we were there for two nights and had to come home due to an illness in the family and my wife"s credit card was still billed $637.14 for two nights which that is what it was for four nights. We have stayed there every time we go to Wheaton ILL.Needless to say not anymore. NO ONE SEEMED TO CARE ABOUT THE NOISE IN THE HALLWAYS AT NIGHT
Cleanliness
Rooms
Service
from Chicago, Illinois
Submitted on 09-23-2016
I highly recommend having any event at the Crowne Plaza! They went above and beyond to make our reception as perfect as could be. We originally set the date for 6/3/16 a year prior unfortunately do to a family emergency we had to reschedule 3 days before the reception! Not only did Crowne Plaza allow us to reschedule they also did not charge any extra fees and we received a card of concern for our family in the mail with the signatures of the entire staff! Crowne Plaza's staff were very atten... Read more
from
Submitted on 09-18-2016
We stayed here while visiting Chicago hoping to have a romantic getaway in a nice hotel. The lobby is gorgeous and the rooms are updated but not very nice. We were hoping for a hot tub as the pool seemed nice, but no. Also, no tub at all. The ceiling's were low and lots of kids were running around. It wasn't the ambiance we were hoping for.
from Grand Rapids, Michigan
Submitted on 09-06-2016
My husband stays here when he is here on business and is always telling me about a lady that works the bar and how wonderful the food is at the restaurant. Last weekend, our daughter joined me on the train to Chicago and we were picked up at the Itasca Metra station. We dropped my husband off at the office and went to the hotel. We had a lovely suite and ate lunch at the hotel restaurant. We were not disappointed! Lovely lunch and the service was wonderful. We also had breakfast there both days ... Read more
Location
Rooms
Service
from Stoughton, Wisconsin
Submitted on 08-31-2016
This was our option hotel after having a bad experience with the Holiday Inn in Itasca. I was not impress when we drove around to look for this place, the building is so so, but when we got in in the lobby is ok, clean, no smell, not hot. AC is working.! We got a king size bed with a sofa bed, the room is clean and tastefully put together. I love the bathroom, the lay out of the room is very trendy and efficient. Smells nice all around.! Check in was quick, friendly staff. Small Crown Plaza hote... Read more
Cleanliness
Service
Value
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