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Holiday Inn Express Chicago-Downers Grove

Chicago OHare, IL, US (ORD)

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Based on 157 reviews
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Room & Rates
Dining

Two Double Beds.

  • Two Double Beds
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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Two Double Beds.

  • Two Double Beds
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Smoking.

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One King Bed Executive.

  • One King Bed
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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One King Bed Leisure.

  • One King Bed
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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Standard Room

  • One Bed
  • Two Beds
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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1 King Bed Executive Smoking

  • One King Bed
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Smoking.

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1 King Bed Leisure Smoking

  • One King Bed
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Smoking.

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One King Bed Non-Smoking Roll In Shower

  • One King Bed
This room measures 225 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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1 King Bed 2 Parlor Suite Nonsmoking

  • One King Bed
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Non-Smoking.

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1 King Bed 2 Parlor Suite Smoking

  • One King Bed
This room measures 275 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a safe, and complimentary newspapers. This room is Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG EXECUTIVE SMOKING

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

KING MOBILITY ACCESSIBLE TUB NONSMOKING

2 DBL BEDS NONSMOKE

2 DBL BEDS SMOKING

SUITE FEATURE NONSMOKE

SUITE FEATURE SMOKING

Holiday Inn Express Chicago-Downers Grove
3031 Finley Road, Downers Grove, IL US 60515

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. This hotel has a business center and offers small meeting rooms and business services. Complimentary wireless Internet access is available in public areas. This Downers Grove property has 99 square meters of event space. The hotel serves a complimentary breakfast. Guest parking is complimentary. Tour/ticket assistance and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and laundry facilities.

Guestrooms.
122 air-conditioned guestrooms at Holiday Inn Express Chicago-Downers Grove feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels and pay movies. Rooms also include irons/ironing boards. Guests may request wake-up calls.

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Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 157 reviews
from
Submitted on 02-08-2017
Becca you have outstanding customer service and an absolutely special staff. Every person we came in touch with at your hotel gave us exceptional customer service and we appreciate that. I really want Corporate to put more money into the appearance of your property I know your hotel needs updating to catch up with your 5 star customer service team. A big thank you to Monica and the front desk for taking great care of our check in and check out process it was absolutely amazing! Now I need t... Read more
from
Submitted on 01-29-2017
I've stayed at this Holiday Inn location a few times now. I've never had a bad experience. The rooms are always clean and the front desk always have toiletries that I forget to pack. The breakfast is very good too. They have turkey sausage patties. I rarely write reviews but their customer service is superb. Jodie is absolutely the best! She's very helpful and very knowledgeable of the area. She can point you to wherever you want to go ???. She's always pleasant and greets you with a smile. She... Read more
from Charlotte, North Carolina
Submitted on 01-25-2017
Im a Spire Elite member and stay at Holiday Inns across the country. What this Holiday Inn lacks in amenities it makes up for with customer service. Is it the most modern or fancy Holiday Inn Express? No. However, the staff here treats you like gold. Becca Klueg is absolutely fantastic and will help you if anything is not to your satisfaction. Hats off to Becca and the staff. Thank you for what you do
Cleanliness
Location
Service
from Maryland USA
Submitted on 01-19-2017
Property only three stories, nicely spread out. This means that the parking lot is huge. Connected to a Red Lobster and convenient to dining and shopping. Near major roads. Check in was below par. Could hardly get a word in edgewise as I was checking in at the same time as three, "regulars" who would not stop talking to the front desk person even after they had checked in. A second person did attempt to help me though but I was not sure if it was her regular position? Did not seem to kno... Read more
Cleanliness
Location
Service
from Carmel, Indiana
Submitted on 01-16-2017
This was an overall good hotel. The rooms were nice and they had a great complimentary breakfast. However, the hotel is a little dated. When we got to our room the shower wouldn't work and one of the tv sets wasn't working properly. What made our stay so much better was the extreme politeness of the employees. They quickly gave us a new room and made sure everything was ok. They even helped us move our things. This hotel is also in a great location as far as food and shopping goes.
from Holland
Submitted on 12-28-2016
First and foremost we dealt with Monica on the phone and she helped us book a room. As soon as we got to the hotel we were greeted by Monica. She was so helpful and friendly. She made sure that none of my questions went unanswered. She was very knowledgeable and even recommended a few places around town and downtown we could visit. The hotel room was immaculate! Very clean! The breakfast was great! Diane, I believe that was her name, was a sweetheart! I have nothing bad to say about this locatio... Read more
from ATHENS
Submitted on 12-06-2016
Stayed here on business. Good location to restaurants and activities. Clean rooms and common places. Recognizes IHG members. Free wifi and morning breakfast. Able to connect with major roads. Will stay here again.
from
Submitted on 12-01-2016
We called late to find a reservation at this hotel. Monica, the front desk clerk, answered the phone and said she does have a room for 3 adults. I asked if the beds were queen beds and she said yes. Then we arrived and they only either had two double beds or a king bed with a pullout. So we took the king and pullout. When we arrived to the the room, it was disgusting! The toilet was moldy and plugged with toilet paper. So we then pulled out the pullout bed and it had used disgusting sheets roll... Read more
from La Grange, Illinois
Submitted on 11-28-2016
I think Monica could use a refresher course in hospitality. No smile when she came to the desk. I got my keys, went up to my room only to find my keys didn't work. I come back down, look for Monica. She doesn't even get up from the back room desk. I tell her my keys don't work, and she puts her head down. Like it's my fault the keys didn't work? She gets up and not a sorry about that or a smile. However, she did give me a card to call the front desk so I don't have to come down again in ... Read more
Cleanliness
Service
Sleep Quality
from san francisco
Submitted on 11-10-2016
Large lobby and sitting area in the lobby. But, the entire hotel needs updating and made brighter as most HIX brands are. Clean rooms. TV location is strange; Its on the same wall as the sofa; so, can't directly face it.
Cleanliness
Service
Sleep Quality
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