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Crowne Plaza Chicago Metro

Chicago All Airports, IL, US (CHI)

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Based on 990 reviews
Crowne Plaza Chicago Metor is a contemporary hotel with sleek accommodations, skyline views plus fine service and amenities.
Room & Rates
DELUXE ROOM - Crowne Plaza Chicago Metro - 1

DELUXE ROOM

  • 1 or 2 Beds
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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KING BED CORNER ROOM NONSMOKING - Crowne Plaza Chicago Metro - 2

KING BED CORNER ROOM NONSMOKING

  • 1 King Bed
  • Private Balcony
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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KING LEISURE NONSMOKING - Crowne Plaza Chicago Metro - 3

KING LEISURE NONSMOKING

  • 1 or 2 Beds
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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KING MOBILITY ACCESSIBLE TUB NONSMOKING - Crowne Plaza Chicago Metro - 4

KING MOBILITY ACCESSIBLE TUB NONSMOKING

  • 1 King Bed
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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2 DOUBLE BEDS NONSMOKING - Crowne Plaza Chicago Metro - 5

2 DOUBLE BEDS NONSMOKING

  • 2 Double Beds
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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1 BED SUITE NONSMOKING - Crowne Plaza Chicago Metro - 6

1 BED SUITE NONSMOKING

  • 1 Bed
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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SUITE MOBILITY ACCESSIBLE TUB NONSMOKING - Crowne Plaza Chicago Metro - 7

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

  • 1 or 2 Beds
  • Free Wi-Fi
  • LCD TV
  • Premium Channel
  • Coffee/Tea Maker
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Daily Housekeeping
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Crowne Plaza Chicago Metro
733 West Madison, Chicago, IL US 60661

Trendy West Loop Location
Bold, eclectic, exciting and diverse--just a few words to describe this vibrant Chicago neighborhood. Dotted with cozy cafes spacious lofts, and lively nightspots, this trendy area is bustling with activity. Nestled in the shadows of the Sears Tower is the Crowne Plaza Chicago Metro, the ideal place to stay when visiting the nearby United Center, or any of Chicago`s popular attractions. Stroll the streets of this up and coming neighborhood, and browse through budding art galleries then dine at popular eateries. Just blocks from the downtown Loop area, and the renowned shopping along Michigan Ave, the hotel is centrally located to all of Chicago`s best areas. Other prominent locations nearby include the University Of Illinois Chicago Campus, Rush Medical Center, and Greektown.

Sleek, Modern Guestrooms,br> The guestrooms are vibrantly decorated and equipped with modern amenities for a comfortable stay. Chic and contemporary, the guestrooms have modern furnishings, accented with burnt orange and gold fleck pieces. Guests will appreciate the numerous amenities including a 27-inch flat-screen TV with premium channels and pay movies. Enjoy such luxurious as FREE high-speed Internet, FREE bottled water, a laptop safe, and an executive desk area. Other room amenities include:

  • CD players
  • Coffeemaker
  • Hairdryer
  • Iron and ironing board
  • Two-line phone with voicemail

Superior Services and Amenitiesbr>Upscale accommodations calls for top-notch services and amenities,and that is what you will find here at Crowne Plaza Metro. Guests enjoy convenient and FREE use of the incredible fitness center, located right next door. For work on the go, guests will appreciate the full-service business center, and the dedicated staff ready and willing to assist where needed. One of the hotel`s most popular features is Dine Restaurant, a retro 1940's American Brasserie and Martini Bar. Offering eclectic cuisine, in a romantic setting, Dine restaurant has garnered wide acclaim in the Chicago restaurant scene. Other hotel amenities include:

  • Room service
  • Concierge assistance
  • Valet laundry service
  • FREE weekday newspapers
  • Valet parking ($35 a day)
  • Pet friendly, with fee.

AMENITIES:
  • 24-Hour Front Desk
  • Banquet Facility
  • Business Center (+)
  • Cafe
  • Concierge Desk
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-Out
  • Fine Dining
  • Fitness Facility (nearby)
  • Free Morning Paper
  • Free Wi-Fi
  • Guest Activity Desk
  • Ice Machine
  • Lounge/Bar
  • Parking (+)
  • Pet-Friendly
  • Public Internet Access
  • Restaurant
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 990 reviews
from Huron, Ohio
Submitted on 11-20-2017
Had a great stay however I mistakenly left my credit card in the hotels restaurant just before I left. When I got home I called the front desk and Simeon jumped right on it and made sure my card was secured and mailed it to me right away. Thanks Simeon and Crowne Plaza Chicago!
Cleanliness
Rooms
Service
from Portland, Oregon
Submitted on 11-09-2017
This hotel is located in Greektown. It is a multistory slab, The rooms are small. The entire hotel is tired and desperately needs an update. Everything about this place needs updating; the carpets, the technology in the rooms, the staff training, the appointments in the rooms. I get the sense that whoever owns this place is cheap and would rather deal with periodic complaints than make the obvious improvements. The location is great. The hotel is not.
from Albany, New York
Submitted on 11-08-2017
We have stayed at Crowne Plaza West Loop several times, and the customer service has always been terrific. It is such a pleasure to be treated like your happiness really matters! Today I spoke with "DePrea" to book an upcoming trip, she was so wonderful, went above and beyond to make me feel special. It is service like that which is why we will continue to come back. Many thanks for a great experience!
Rooms
Service
Value
from
Submitted on 11-06-2017
Spent two nights at the Crown Plaza West Loop in Chicago. Got one room with two beds. My family of 4 stayed two nights and enjoyed our visit. The hotel was close enough to walk to most places but not too close to anything where we couldn't our sleep. We were approximately 1 mile from downtown parks and theater area and just under 1 to UIC forum for the Mac & Cheese Festival. Room was clean, staff was friendly. Only draw back was they were working on the parking deck attached to the hotel which ... Read more
from North Oaks, MN
Submitted on 11-03-2017
I stayed at the Crowne Plaza Chicago West Loop for a conference and was pleased with the lobby and my room. The lobby was modern and had comfortable chairs to sit in between meetings. My room was nicely furnished, clean and comfortable. The bathroom was on the smaller side and basic, but was fine. The staff was very friendly. The meeting space was adequate and the buffet style food was good. The only issue I had was with the WI-Fi. I was unable to receive emails when connected so I had to... Read more
from ohio
Submitted on 10-25-2017
The hotel had been refreshed. The rooms are clean. I was upgraded to a suite, one bath, one bedroom, living room with sofa and chair. I'm gold level. The staff were friendly and professional. The lobby and restaurant/ bar area provide a comfortable place to hang out. There's a whole foods next door. Good restaurants near by. Negatives: There's a lot of road noise, the heating units are very loud. The elevators are slow. The bath wouldn't drain.
from
Submitted on 10-24-2017
I would like to thank My Joseph dauber guest relations was very polite cooperative who really went out of his way to make my stay possible when the whole city of Chicago was sold out for the Nacs show This is what I call true customer service. Mr Joseph I truly believe that the hospitality business is successful only because of people like yourself who take care of their customers I can??t thank you enough you were the best I highly recommend your excellence in customer service . If I wer... Read more
from
Submitted on 10-24-2017
I stayed at the Crowne Plaza West Loop for a long 6 weeks for work, and the staff was INCREDIBLE-they all made my stay so comfortable and sweet! In the restaurant, Kathleen would be getting my green tea ready the second she saw me walk into breakfast every morning. Salvador and Romero were also incredibly attentive to, our breakfast needs, wishing me a good morning every single day. Carlos and Maria, the chefs, made me an amazing veggie scramble every single day which I am so grateful for and m... Read more
Cleanliness
Rooms
Service
from
Submitted on 10-23-2017
Our recent two nights spent at the Crowne Plaza West Loop were part of our second stay in this hotel since December, and we LOVED it again! The property is in a prime location with a Whole Foods across the street and hundreds of unique restaurant and shopping choices within a block or two of the hotel. The entire hotel is immaculate, the room was first-rate, and the food was delicious! We enjoyed amazing cocktails in the bar with friends and at the complimentary happy hour in the lounge each... Read more
Location
Service
Value
from Minneapolis, Minnesota
Submitted on 10-22-2017
The burgeoning West Loop District is more like Chicago for me versus the Disney-on-Asphalt atmosphere of River North. And the CP is right in the middle of it all, sitting on Halsted near Greektown. It??s especially close to Union Station if you??re training in to town, close enough to walk if you??re up for a few blocks of walking. Like most CP hotels, it??s built for functionality and not necessarily luxury. Which is fine by me??You don??t go to Chicago to hang out in the hotel. The roo... Read more
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