Crowne Plaza Chicago Metro
Chicago All Airports, IL, US (CHI)
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Based on 990 reviews
Crowne Plaza Chicago Metor is a contemporary hotel with sleek accommodations, skyline views plus fine service and amenities.
Room & Rates
DELUXE ROOM
- 1 or 2 Beds
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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KING BED CORNER ROOM NONSMOKING
- 1 King Bed
- Private Balcony
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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KING LEISURE NONSMOKING
- 1 or 2 Beds
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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KING MOBILITY ACCESSIBLE TUB NONSMOKING
- 1 King Bed
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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2 DOUBLE BEDS NONSMOKING
- 2 Double Beds
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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1 BED SUITE NONSMOKING
- 1 Bed
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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SUITE MOBILITY ACCESSIBLE TUB NONSMOKING
- 1 or 2 Beds
- Free Wi-Fi
- LCD TV
- Premium Channel
- Coffee/Tea Maker
- In-Room Safe
- Hair Dryer
- Iron/Ironing Board
- Daily Housekeeping
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Crowne Plaza Chicago Metro
733 West Madison,
Chicago,
IL
US
60661
Trendy West Loop Location
Bold, eclectic, exciting and diverse--just a few words to describe this vibrant Chicago neighborhood. Dotted with cozy cafes spacious lofts, and lively nightspots, this trendy area is bustling with activity. Nestled in the shadows of the Sears Tower is the Crowne Plaza Chicago Metro, the ideal place to stay when visiting the nearby United Center, or any of Chicago`s popular attractions. Stroll the streets of this up and coming neighborhood, and browse through budding art galleries then dine at popular eateries. Just blocks from the downtown Loop area, and the renowned shopping along Michigan Ave, the hotel is centrally located to all of Chicago`s best areas. Other prominent locations nearby include the University Of Illinois Chicago Campus, Rush Medical Center, and Greektown.
Sleek, Modern Guestrooms,br> The guestrooms are vibrantly decorated and equipped with modern amenities for a comfortable stay. Chic and contemporary, the guestrooms have modern furnishings, accented with burnt orange and gold fleck pieces. Guests will appreciate the numerous amenities including a 27-inch flat-screen TV with premium channels and pay movies. Enjoy such luxurious as FREE high-speed Internet, FREE bottled water, a laptop safe, and an executive desk area. Other room amenities include:
- CD players
- Coffeemaker
- Hairdryer
- Iron and ironing board
- Two-line phone with voicemail
Superior Services and Amenitiesbr>Upscale accommodations calls for top-notch services and amenities,and that is what you will find here at Crowne Plaza Metro. Guests enjoy convenient and FREE use of the incredible fitness center, located right next door. For work on the go, guests will appreciate the full-service business center, and the dedicated staff ready and willing to assist where needed. One of the hotel`s most popular features is Dine Restaurant, a retro 1940's American Brasserie and Martini Bar. Offering eclectic cuisine, in a romantic setting, Dine restaurant has garnered wide acclaim in the Chicago restaurant scene. Other hotel amenities include:
- Room service
- Concierge assistance
- Valet laundry service
- FREE weekday newspapers
- Valet parking ($35 a day)
- Pet friendly, with fee.
AMENITIES:
- 24-Hour Front Desk
- Banquet Facility
- Business Center (+)
- Cafe
- Concierge Desk
- Dry Cleaning Service (+)
- Elevator / Lift
- Express Check-Out
- Fine Dining
- Fitness Facility (nearby)
- Free Morning Paper
- Free Wi-Fi
- Guest Activity Desk
- Ice Machine
- Lounge/Bar
- Parking (+)
- Pet-Friendly
- Public Internet Access
- Restaurant
- Room Service
- Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
(*) = Free, some restrictions may apply
Based on 990 reviews 0
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Crowne Plaza Chicago Metro
Felt at Home
RenRabbit5678
from Northville, Michigan
Submitted on 02-07-2017
We had a great time at this hotel. Unfortunately, Chicago was so cold while we were there that we didn't get to explore as much as we would have liked. But the great trade-off for that was the restaurant and bartender, Paul. The food was great, especially the French onion soup, and the servers were terrific. Paul, though, made us feel very at home, remembered us and even what we drank. It seemed like he knew everyone in the bar! He also stayed calm and cool even when things were a little b...
We had a great time at this hotel. Unfortunately, Chicago was so cold while we were there that we didn't get to explore as much as we would have liked. But the great trade-off for that was the restaurant and bartender, Paul. The food was great, especially the French onion soup, and the servers were terrific. Paul, though, made us feel very at home, remembered us and even what we drank. It seemed like he knew everyone in the bar! He also stayed calm and cool even when things were a little busier. We will be back!
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Crowne Plaza Chicago Metro
Birthday Getaway
Maria T
from
Submitted on 02-06-2017
Our weekend was great and we had a very nice time chatting with the bartender Paul. He was very pleasant and made us feel like he knew us on a personal level. We will go back back and recommend that others do the same. Thanks Paul!!!!
Crowne Plaza Chicago Metro
Great place and excellent service
John M
from
Submitted on 02-03-2017
I have stayed at the West Loop (Metro) location several times. The hotel is very clean and the staff is excellent. They are courteous and helpful. The room staff always does a great job. Paul in the bar is incredibly friendly and remembers me from trip after trip; after a long day of work and travel, its great to have someone like Paul in the bar who remembers your drink of choice and is quick with the service and a smile.
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Crowne Plaza Chicago Metro
Top notch location and customer service
Talia0192
from Scottsdale, Arizona
Submitted on 02-01-2017
I stayed here with a few friends and we had a really great experience. The hotel location is near everywhere you'd want to be-especially the Greek restaurants. The front desk was very welcoming and made our few day stay really pleasant. The front desk clerk, Alison B., was outstanding. I owe our trip to her as she gave us the best activity and food recommendations. It's rare to find such good customer service these days- and Crown Plaza nailed it. Thanks guys!
Crowne Plaza Chicago Metro
Large hotel situated right by the Freeway
GlobetrotterPort
from Bordon, United Kingdom
Submitted on 01-30-2017
Good location to get from O'hare and also walking distance from Union Station. Not much around the hotel in the way of bars or restaurants. There is a Whole Foods on the corner so useful for getting breakfast or a snack. The rooms are very noisy if overlooking the freeway so make sure you have one at the back of the hotel.
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Crowne Plaza Chicago Metro
Former locals back for a weekend visit
SaraBaudo
from Grand Rapids, Michigan
Submitted on 01-30-2017
Great location right off I90 and Madison. We lived in Chicago for the past 11 years so staying in the heart of the city was not what we were looking for in the least. The West Loop is a great location very convenient to different neighborhoods (Fulton Market, UKV, LP, Loop, River North). I also enjoy the great restaurants on Randolph and Fulton Market.
We booked a king suite for our family of three (2 adults and a 4 year-old). Our rate included discounted parking and saved us $43 for the wee...
Great location right off I90 and Madison. We lived in Chicago for the past 11 years so staying in the heart of the city was not what we were looking for in the least. The West Loop is a great location very convenient to different neighborhoods (Fulton Market, UKV, LP, Loop, River North). I also enjoy the great restaurants on Randolph and Fulton Market.
We booked a king suite for our family of three (2 adults and a 4 year-old). Our rate included discounted parking and saved us $43 for the weekend. The room was a tad bit dark, but that was fine with us and we weren't planning on staying in our room much. Our view was the highway and Loop; loved it! On Sunday morning, we grabbed the breakfast buffet in the restaurant downstairs and it was decent.
It's an easy walk to Starbucks.....Whole Foods is literally across the street. Walgreen's was about a block away. Mary Bartleme park is a quick 10 minute max walk for playtime for our kiddo.
This will be our go-to place to stay whenever we visit the city. Great value. Clean room. Convenient location.
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Crowne Plaza Chicago Metro
Excellent Stay
Kristin1219
from Greeneville, Tennessee
Submitted on 01-27-2017
We have a family member moving to Chicago and chose the Crown Plaza due to its location. In Greek Town and near 90/94, numerous restaurants, service amenities, and markets - we were able to hub out whether by foot, public transit, taxi, or Uber. If you are looking for a reasonably priced hotel in a safe area - this is it.
A restaurant with bar is attached to the Crown Plaza if you don't feel like walking across the street or down the block. Be advised, microwaves and refrigerators are not in th...
We have a family member moving to Chicago and chose the Crown Plaza due to its location. In Greek Town and near 90/94, numerous restaurants, service amenities, and markets - we were able to hub out whether by foot, public transit, taxi, or Uber. If you are looking for a reasonably priced hotel in a safe area - this is it.
A restaurant with bar is attached to the Crown Plaza if you don't feel like walking across the street or down the block. Be advised, microwaves and refrigerators are not in the room - but ask at the front desk. I have a feeling if they can problem solve for you, they will. There is a per vehicle parking fee - all parking is valet - and bell hops are ever ready to assist with luggage. Don't be surprised if the Hotel Manager stops to visit and check on your stay.
The staff was all more than gracious and we felt they went above and beyond. We especially enjoyed Ms. Danielle Gorenyuk, one of the Guest Service Representatives. I may be doing her a disservice, and yet she would be my suggested "Go To" person for anything one needs. Ms Gorenyuk's customer service is stellar. She obviously has a hospitality background and the Crown Plaza guests benefit from her experience.
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Crowne Plaza Chicago Metro
Customer service will bring you back
debbiechiakulas
from London, United Kingdom
Submitted on 01-27-2017
Located in greek town the hotel is right off the highway and between two grocery stores great for guests who are staying for an extended time. Greek town offers great authentic restaurants and randolph street "restaurant row" is only a few blocks away.
My first impression of the hotel after a long flight that it was quite outdated but when I turned the corner I welcomed by a great big smile from two front desk agents. Alison was the young lady who checked me in and made me feel so welcomed. ...
Located in greek town the hotel is right off the highway and between two grocery stores great for guests who are staying for an extended time. Greek town offers great authentic restaurants and randolph street "restaurant row" is only a few blocks away.
My first impression of the hotel after a long flight that it was quite outdated but when I turned the corner I welcomed by a great big smile from two front desk agents. Alison was the young lady who checked me in and made me feel so welcomed. After checking me in I flooded her with questions I had while I was in town, I was so thankful because she was not bothered and actually enjoyed answering my questions which is usually not the case in other hotels. She was giving me suggestions for restaurants and places to see in which I tried them all and every single one I would return back to. Alison was also very sweet one night over the weekend helping me with Uber and even standing outside to make sure my car came around because I was nervous to be using it for the first time and by myself, super thankful!
The entire staff of the hotel who I ran into made my stay so peaceful and enjoyable, I would highly recommend and will be a returning customer.
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Crowne Plaza Chicago Metro
Simeon cunninghamm welcomed us with a warm smile in a trying g time of bereavement.
zellnerbrown
from Memphis, Tennessee
Submitted on 01-25-2017
We knew we were tired and stressed. We were in town for mybrother'so funeral. Mr Cunningham suggested we enjoy a little unwind time at the hotel bar. When we went to our room it was extraordinarily comfortable. The bed was soft yet firm with more than enough down pillows. The shower had excellent water pressure. The flat screen TV and even room service all equaled anot award winning stay.
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Crowne Plaza Chicago Metro
Simeon the front desk man
Dominic J
from
Submitted on 01-22-2017
My daughter Myra and I are huge hockey fans and our third hockey game in four days happened to be in Chicago and we happened to be at the Crowne Plaza Hotel on the west side. Simeon Cunningham was at the front desk and he was not just helpful, but compassionate. When my daughter commented that it would be "cool" to stay on the top floor, he made it happen. On our way to the blackhawks game when we asked for a piece of printer paper to make a sign he came out of the office with a full size piece ...
My daughter Myra and I are huge hockey fans and our third hockey game in four days happened to be in Chicago and we happened to be at the Crowne Plaza Hotel on the west side. Simeon Cunningham was at the front desk and he was not just helpful, but compassionate. When my daughter commented that it would be "cool" to stay on the top floor, he made it happen. On our way to the blackhawks game when we asked for a piece of printer paper to make a sign he came out of the office with a full size piece of construction paper. This gentleman capped our trip off with customer service that went far beyond expectation and I simply want him to be recognized. The crowne plaza put a crown on our amazing trip and i highly recommend it.
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