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Swissotel Chicago

Chicago All Airports, IL, US (CHI)

Hotel + Flight from
WAS
Based on 3701 reviews
The Swissotel is located just 19 miles from the Chicago O`Hare International Airport and only 14 miles from the Chicago Midway International Airport.
Room & Rates
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Swissotel Chicago
323 East Wacker Drive, Chicago All Airports, IL US 60601 9722

Fantastic Location
The Swissotel is located at the point where the Chicago River meets Lake Michigan, this marvelous hotel overlooks many of the city`s most prominent landmarks. A few of these attractions are:

  • The Navy Pier
  • Millennium Park
  • Lincoln Park Zoo
  • The Shedd Aquarium
  • The Magnificent Mile

Remarkable Accommodations
Elegance permeates every detail of the spacious guest rooms, setting this four diamond hotel apart from the other luxury hotels in the downtown area. Each of the Swissotel`s spacious accommodations come complete with mind-blowing views and many other plush amenities. From the marble baths to the Penthouse Health Club and Pool guests will be pampered in every way possible during their stay at the Swissotel.

Superior Dining
The Swissotel offers three dining choices for its guests:
Geneva: The Geneva offers timeless American cuisine with a European flair for breakfast.
Amuse: Amuse was created as a retreat from the hustle and bustle, where you can simply watch the world go by. Here you can relax with a cocktail and escape from the busy world.
The Palm: The Palm serves aged prime beef, traditional Italian cuisine and enormous Nova Scotia lobsters. This superb restaurant is open for lunch and dinner.

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • 24-Hour Maintenance
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Art Gallery Within One Mile
  • Audio/Visual Equipment
  • Banquet Facility
  • Business Center
  • Business Services
  • Cafe
  • Casino Shuttle (nearby)
  • City View
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service (nearby)
  • Elevator / Lift
  • Express Check-Out
  • Fine Dining
  • Fitness Facility
  • Free Local Calls
  • Free Morning Paper
  • Full Breakfast (+)
  • Great for Kids
  • Great for Nightlife
  • Handicap Accessible Elevator
  • Handicap Services
  • Heated Pool
  • Honeymoon Amenities
  • Ice Machine
  • Indoor Hot Tub
  • Indoor Pool
  • Interior Corridors
  • Kids Stay Free (Based on Age)
  • Lake View
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Museums Nearby
  • News Stand
  • Non-Smoking Property
  • On-Site Check In
  • Parking (Fee)
  • Photocopy Machines
  • Restaurant
  • River View
  • Room Service
  • Sauna
  • Secured Parking
  • Shopping
  • Sundry Shop
  • Train Access
  • Valet Parking
  • Video Check-Out
  • Video Game Console
  • Wake-Up Service
  • Walk to Nightlife
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3701 reviews
from Chicago, Illinois
Submitted on 01-20-2018
We had our annual leadership conference here and we were incredibly pleased! Service was excellent. Staff was wonderful and accomadating. Room had excellent views. I like the fact we had separate access via the elevator system in place. We will definitely come back!
from New York City, New York
Submitted on 01-19-2018
First time here and I love this hotel - clean, modern, fresh - with a lovely staff, and great amenities. Everything is onsite - a good restaurant and bar, gym, spa facilities, even a UPS mailing station. It also is relatively peaceful for such a large hotel - I did not see crowds in the halls, or waiting for elevators (which arrived almost instantly). Indeed, I donâ??t think I saw almost anyone wait for anything. And it is at a beautiful location on the river, easily accessible by cab, and o... Read more
from
Submitted on 01-19-2018
I travel for work and while I was in Chicago this past week, I had one of the best stays ever, at the Swissotel. It started when the guy at the front desk, Keenan I think was his name, was able to pull up my reservation quickly, asked if I had been to the city. Before I could answer, he told me he upgraded my suite to one of the corner rooms which have the best view. On top of that, Room service was amazing and the food at the Palm is always a good time. I would recommend this place to anyone ... Read more
Cleanliness
Service
Value
from Ocala, Florida
Submitted on 01-18-2018
I checked in and requested an upgrade for a high floor room with a Lake view. I was very satisfied. The hotel has been renovating rooms and we received a newly finished room. Perfect. The view to the Lake was astounding from the 37th Floor. The property accommodates a River view as well as a Lake view. I will stay there again when visiting Chicago.
from
Submitted on 01-18-2018
Service was great. No issue there. Not satisfied with the appearance of the hotel. Very dated and not as clean as expected. Blinds were broken, water stains in bathtub, gum stains on carpet, curtains were ripped & stains on bedsheets. Noone was available in their so called spa. For the price of this hotel I would expect everything to be top notch. Wouldnt stay here again. It did not meet my expectations.
from Tampa, FL
Submitted on 01-17-2018
This was my first time staying at a Swissotel and I wouldnâ??t have chosen it if I werenâ??t using IHG hotel points. We stayed in two different rooms during our stay â?? 303 and 3803. We were moved because the restaurant is under construction and the construction noise in Room 303 made it impossible to have a conversation, watch TV or hear yourself think. Not sure why they put us in that room in the first place knowing that it would be uninhabitable. Both rooms were clean, spacious and comfo... Read more
Cleanliness
Location
Service
from Morris, Illinois
Submitted on 01-15-2018
So this is the 2nd NYE in a row weâ??ve stayed here. One thing Iď¸? can say is they seem understaffed for a holiday weekend and the same for last year. Valet was a mess. We were put in the wrong room and Iď¸? had to ask for the room Iď¸? paid for. The fireworks on the river were canceled and we picked this hotel specifically to see them but this is not the hotels fault. And we couldnâ??t see them at Navy Pier from the location we had. Iď¸? would give this a 3.5 but there isnâ??t one. Not bad but... Read more
from Laguna Beach, California
Submitted on 01-15-2018
Well run hotel in a convenient location. I left my coat in the bar area and they not only saved it but brought it to our meeting room. Thank you to Michael (bartender) and Randy (banquet manager) for your assistance.
Cleanliness
Location
Service
from Illinois
Submitted on 01-14-2018
Great customer service at the Swisshotel. We stayed two nights. The bar kitchen closed at 10:20 so we got room service. The hamburger was very good and came in 20 minutes. The workout room was clean and well stocked.
from
Submitted on 01-14-2018
The Swissotel is a gem! Easy check in/check out and fantastic customer service Michael, the bartender, makes an amazing spicy Bloody Mary! The location is close to Michigan Ave and within walking distance to great shopping and restaurants.
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