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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Chicago All Airports, IL, US (CHI)

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Based on 3104 reviews
Welcome to our Downtown Chicago Hotel. Residential inspired with a touch of contemporary sophistication, our Chicago hotel welcomes guests with tailor
Room & Rates

2 Double Beds Deluxe Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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2 Double Bed Deluxe Mobility/Hearing Accessible w/Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Visual fire alarm/phone notification
  • Roll in shower
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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City View Two Double Beds

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 2 Double beds
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Deluxe Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Suite Mobility Hearing/Accessible wtih Tub

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Visual fire alarm/door/phone notification
  • Tub
  • Separate living area
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Suite Mobility/Hearing Accessible w/ Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Visual fire alarm/door/phone notification
  • Roll in Shower
  • Separate living area
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Mobility/Hearing Accessible w/Roll in Shower

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Roll in shower
  • Visual fire alarm/phone/door notification
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Deluxe Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King Bed
  • Separate living area
  • 570 sq. ft
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Deluxe Hearing Accessible Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Visual fire alarm/phone/door notification
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Jr. Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Grand Terrace Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 800 sq. ft. interior space
  • 1000 sq. ft. outdoor terrace
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Jr. Suite with Terrace

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • Outdoor terrace
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Terrace Suite

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 920 sq. ft. interior space
  • Private outdoor terrace with city view
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
 
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City View Room King Bed

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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1 King Bed Executive Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • 450 sq. ft. 
  • Complimentary breakfast
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
 
AMERICAN BREAKFAST AND WIFI INCLUDED, 450 SQ FT - DEEP SOAKING TUB - ROBE
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King Executive Premium Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Complimentary Breakfast
  • 450 sq. ft. 
  • Hardwood floors
  • Marble floors in bathroom
  • Rain showerheard
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details

1 King Bedroom Executive Suite

 
Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 King bed
  • Separate living area
  • Sofabed
  • 765 sq. ft. interior space
  • Complimentary breakfast
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
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Michigan Avenue View Queen Room

Beautifully appointed guest rooms have a warm color palette of calming earth tones accented with deep textured finishes, plush fabrics and cool furnishings. Room amenities include: 
  • 1 Queen bed
  • Complimentary wireless internet
  • 42-in flat screen TV
  • Surround sound system
  • Desk work area
  • iHome docking station
  • Complimentary pillow menu
  • Bathrobe and slippers
  • Aromatherapy amenities
Hide room details
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
521 North Rush Street, Chicago All Airports, IL US 60611-3507

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is perfectly placed to provide a wonderful shopping experience. The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is an ideal location for your holiday shopping experience and is steps to exclusive shopping like Nordstrom, American Girl Place, The Shops at North Bridge, Water Tower Place, The 900 Shops and more, ensuring a memorable holiday shopping season. Our Magnificent Mile hotel boasts 311 spacious, contemporary furnished Chicago hotel guestrooms and suites, featuring complimentary internet access, 42 inch flat screen televisions, in-room entertainment systems, pillow menu, deep soaking tubs with separate showers in our king bedded rooms and luxury amenities by Acca Kappa. Conrad Chicago offers 12,000 square feet of modern meeting space, state-of-the-art fitness centre and two enticing restaurant options. The Restaurant at Conrad, the signature restaurant of the The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, located on the 5th floor features a revitalized menu of American crafted cuisine accented with a taste of rich diversity and unique Mid-west centric style. The Terrace encompassing rooftop, bar and restaurant evokes a chill environment and perpetuates a well-deserved escape 5 stories above the fray, blurring the lines between outside and in.Our downtown Chicago hotel is within walking distance of many Chicago attractions, including Lake Michigan, Millennium Park, Navy Pier and the Museum of Contemporary Art Chicago, just minutes to the Loop, Chicago's historic business district, the Field Museum, Shedd Aquarium and Adler Planetarium. Visit The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in downtown Chicago and experience tailored service for the modern discerning traveler.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 3104 reviews
from Washington, DC
Submitted on 11-18-2017
I stayed only one night for a conference nearby. (The Gwen was much more reasonably priced than the conference hotel, and from what I heard, much nicer.) My room was available early and the front desk person was helpful when I had an issue with my work credit card. I wish I had more time to extend my stay, because the room was excellent. My room was huge, and well outfitted with a comfortable bed, giant flat screen TV, robes, slippers, nice linens, and high quality toiletries. I was worried ab... Read more
Rooms
Service
Sleep Quality
from
Submitted on 11-18-2017
Upstairs at the Gwen has a magnificent staff, view, and ambiance to the place with great open layouts where families can bring their kids and still feel welcomed. My host Kevin was exceptional and made s my family feel special. I will be back again soon.
from Austin, Texas
Submitted on 11-18-2017
Great rooms, service, breakfast service, and proximity to downtown attractions. Definitely recommend this to travelers, weekend getaways and more. The convenience of this being a spg property makes this nice as well.
from Pickering, Canada
Submitted on 11-18-2017
My wife and I travelled to Chicago last week on a business trip. It was for a special corporate celebration and we were entertaining other people from Toronto in a small group. We had originally booked at the Fairmont Chicago and we arrived into Chicago two days earlier than our group. We arrived at the Fairmont Chicago and were thoroughly disappointed in the state of the property and their operation. We immediately set out to move our group to a new hotel in Chicago. This was a daunting exper... Read more
from Loves Park, Illinois
Submitted on 11-17-2017
The Gwen is definitely a luxury hotel. The rooms are beautifully decorated and the beds are very comfortable. The view down onto Michigan Ave from my window is breathtaking. Morgan at the front desk was helpful and sweet. The next time I travel to Chicago I will be staying at The Gwen
from
Submitted on 11-17-2017
This is by far my favorite hotel in Chicago. The staff are top notch. I reserved this hotel for my wife's birthday. She ended up being sick... at the time we thought she was car sick. They upgraded us and we had a great suite. The weekend was some what of a bust, but the hotel was amazing. They lobby is on the 2nd floor so it is nice that it is up away from the street and it is very elegant. I highly recommend this hotel for anyone looking for a romantic getaway.
Cleanliness
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Value
from Nashville, Tennessee
Submitted on 11-16-2017
I really, really wanted to love this hotel, but it just had a few shortcomings for me to consider it a "luxury" hotel. For starters, we arrived around 11:00 AM and asked about the possibility of an early check-in (which had been noted in our reservation.) The desk agent was not particularly friendly or helpful, and she said there was not a room ready yet (OK, that's understandable), but that if we wanted an early check-in when a room became available it would be $30. In my many years of hotel... Read more
from New York, New York, United States
Submitted on 11-15-2017
Great rooms. The bathrooms are spacious and high quality toiletries. Towels are really nice (smell good) and the best are super comfortable!! The lobby bar has an awesome bartender (Eddie) who is very friendly and pours great drinks. Also front desk is super accmodating; they even offered to go to walgreeens and get me dental floss!
from Springfield, Illinois
Submitted on 11-15-2017
I spend a great deal of time staying in hotels, especially in Downtown Chicago. I was AMAZED by the fabulous service at the Gwen! During the week I recently spent at the Gwen, the list of people who went out of their way to make me feel welcome is long. The Doormen are amazingly attentive. The front desk staff, especially a young lady who I believe was named Moira, were friendly and accommodating. The maid service is great, and they were willing to work around my odd schedule without comp... Read more
Cleanliness
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from London, United Kingdom
Submitted on 11-15-2017
After an exhausting day, was met by an amicable personnel at the bar. The bar man - Ed/Eddie is excellent barman. Loved his Moscow Mules and some collection of beers recommended by him - non fussy, not working only for tips, just a genuine good bar man. Hope he is still there, since I'll be visiting again very soon! The seating is great, both inside or outside. The outside has a nice view of the city's skyscrapers. The patio has a nice lighting, easy on the eye decor with some chairs/tables/sof... Read more
Cleanliness
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