from Columbia, Maryland
Submitted on 11-17-2016
The unit we stayed in (building 7, unit 30) was very spacious with a foyer, master bedroom, sink and lots of drawer space between the foyer and room with tub/shower and toilet (which has a window with shutters for ventilation that in our unit, you might want to close when in there as it has direct visibility to a stairway used by unit above), a living room, small but full kitchen (toaster and other small appliances are in bottom cabinets, so look around), living room with flatscreen TV (ours was...
The unit we stayed in (building 7, unit 30) was very spacious with a foyer, master bedroom, sink and lots of drawer space between the foyer and room with tub/shower and toilet (which has a window with shutters for ventilation that in our unit, you might want to close when in there as it has direct visibility to a stairway used by unit above), a living room, small but full kitchen (toaster and other small appliances are in bottom cabinets, so look around), living room with flatscreen TV (ours was small, but some units seemed to have larger ones), dining area, and nice lanai.
The tub in our unit had what looked like mold on the top and elsewhere, but that was the only major turn off and enough to knock it to a three. The grounds I would give a 4 (the garden areas, and don't miss the large cacti one beyond the floral one, are nice and the lawns are gorgeous), the location a 5 as it is right on the beach and near a lot of things to do and see; also a 5 for the athletic facilities across the road which are free to use, even to borrow tennis and pickle ball and cricket equipment). They also have beach towels available at the beach (though you have to give a towel card for those) and pool towels at the pool (no card needed there, oddly), but realize the pool is across the road and really not a short walk like the beach was from our unit, so we drove to it and only used it once, plus it closed at 5 PM during our fall time of year there, so we didn't get to use the whirlpool there at night as we enjoy doing at resorts.
This unit has no AC or heat, but we were comfortable the entire stay...we just kept the shutters open everywhere (and there are I think 18 to open and close around the unit from the foyer window to three sides of the master to the kitchen and dining room and bathroom).
Be aware that there are roosters all over Kauai, and I am guessing no matter where you stay, they will wake you up before sunrise (I always thought they start chattering at sunrise, but it seems earlier). What our unit had that some might not is sprinklers all over just outside of windows that started going off at 5:33 AM (the one just inches from my head in bed really as I was on the side with the window that sprinkler was) and a little before 6 AM elsewhere. Not sure if that would wake people in the unit above us up.
Speaking of which, we could hear every word of conversation coming from somewhere (I am guessing above us)...comments about our county being about to have a president who has had three wives and so on, plus a child who could speak (so likely over a year of age) but spent what I believe was at least an hour in the middle of the night screaming (we had this happen with our own toddler once when his comforter accidentally got left in another hotel and we couldn't get it back till morning as housekeeping was closed by the time we realized it was missing, so I don't fault the family or child, but am just noting that the noise insulation is lacking). We could also hear people walking upstairs.
The staff were all great, from the woman checking us in at the lobby to the guy selling drinks and handing out towels by the pool to the guy giving beach towels (you can also borrow loungers and chairs by the beach, FYI, but even better are the beach chairs with storage pockets in the living room closet of each unit next to the boogie board) to the concierge man to the people working at gardening and renting athletic equipment and all the waiters and bartenders at the restaurant (we attended a wedding there).
Ask when you book how far you are from the beach. It looked like some units behind the cactus garden would be quite the trek to the beach. Also ask how far parking is from your unit, and realize there are no elevators, so a first level might be good if you don't like hauling suitcases up stairs or have bad knees, but then you also could have issues with privacy. We were in the Castle section that somehow counted as Outrigger when we got our pool towels, and I had read bad things about the Castle section, but I saw an ocean front unit in the Outrigger section and honestly thought our unit was better up to date
The Grand Hyatt Kauai is a couple notches above this resort, so if you want a 5 star place and have the $$$ to vacation in that kind of style, go for it (I hope to someday), but if you want a good price at a good location with a lot of space in your unit (I doubt the Grand Hyatt's accommodations are usually larger than a normal hotel room), I recommend this resort. We got a great deal through Costco (6 nights plus a good-sized rental car for the stay for only $964, plus the housekeeping fee the hotel charges as check out which is around $150 for the week), cheaper than even the wedding block rate of $149/night plus housekeeping. Oh, and the only housekeeping you get while there is a towel change mid-week, so the charge is for the cleaning between renters.
Finally, I was pretty concerned when I saw small bugs crawling on the counter at check-in that our unit would have a ton of bugs, but knock on wood, I didn't see any in the unit. Hopefully I won't find we brought any back.