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Imperial Swan Hotel & Suites

Lakeland, FL, US (LAL)

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Based on 163 reviews
Room & Rates
Royal Room, 2 Double Beds, Non Smoking

Royal Room, 2 Double Beds, Non Smoking

2 Double Beds
Overlooking the city

Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Royal Mobile Home, 2 Queen Beds

2 Queen Beds
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Royal Room, 2 Double Beds, Smoking

2 Double Beds
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed
Overlooking the city

Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Overlooking the city

Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed
Overlooking the city

Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking

1 King Bed
Overlooking the city

Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Imperial Swan Hotel & Suites
4141 S Florida Ave, Lakeland, FL US 33813

Resort Details

The preferred airport for Imperial Swan Hotel & Suites is Tampa, FL (TPA-Tampa Intl.) - 56.7 km / 35.3 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 10:30 AM.
Know Before You Go This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet deposit: USD 25.00 per stay Pet fee: USD 25.00 per pet, per week Crib (infant bed) fee: USD 10.00 per stay Rollaway bed fee: USD 10.00 per stay Facilities fee: USD 4.99 per accommodation, per day and includes use of: - Fitness facilities - Sauna - Swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Resort fee: USD 4.99 per accommodation, per night The resort fee includes: Breakfast Pool access Spa access Fitness center access Nearby fitness center access Business center/computer access Internet access Phone calls Faxes In-room coffee Self parking Parking Housekeeping We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 10:30 AM.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Lounge/Bar
  • Outdoor Pool
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 163 reviews
from Wyoming
Submitted on 02-11-2017
Would not recommend. Upon pulling in it was hard to park because people were playing corn hole in the parking lot. Entering the lobby it was so loud from the bar it was hard to check in even the hotel staff was rolling their eyes and irritated. Hallways smell like mildew to the point others commented when we got off on our floor and they stayed on. Walked in our suite and their "new carpet" is so stretched out you trip over it and it's pulled from the doorways. Shower had mold everywhere and... Read more
Location
Service
Sleep Quality
from Salem, Massachusetts
Submitted on 02-02-2017
I really don't like the write negative reviews but there's nothing nice that I can say about this place. Their website doesn't function, their phone number loops around and keeps telling you that nobody's available so the only way that you can book them is through an online travel site like Expedia or such. When I told the front desk clerk about the website being down and not being able to reach a person on the phone, they just shrugged it off and didn't seem to care. My room was on the fifth fl... Read more
from Alexandria, Virginia
Submitted on 12-09-2016
I cannot say enough about how helpful the team at the Imperial Swan was in helping to plan and execute a corporate party for 300+ people. Rob Fredricks, Nick Benton, and the rest of there team consistently go above and beyond to take care of our every need. No detail is too small, and there is a reason we continue to use them for our biggest corporate parties. The hotel rooms are also incredibly inviting. I fell right asleep after jumping in my comfortable bed king sized bed.
Service
Sleep Quality
Value
from
Submitted on 10-08-2016
The Imperial Swan was very accommodating to our family during our recent stay during Hurricane Matthew. We really appreciated that you allowed us to bring our pets during this difficult time and were so welcoming to all of our team.
Cleanliness
Service
Sleep Quality
from
Submitted on 10-07-2016
We had to evacuate due to Hurricane Mathew. The hotel staff was amazing!!! They truly seemed to care about our well-being. It was affordable, a good location, and had basic amenities. It's nothing fancy, but it's a place to lay your head. There is a pool and a hotel bar. They have a free basic breakfast. It did the trick for our family. We felt safe and warmly welcomed. Thank you hotel Imperial Swan.
from
Submitted on 09-30-2016
This is by far the worst hotel I have ever stayed in!!! The carpets in the halls were damp, the beds and chairs were soaked, and the fifth floor reeked of weed! We had to ask for a humidifier so the beds would dry out. The place seemed like they were more interested in their bar, than in the hotel service! Three of the four of us got sick from the damp beds, and the horrible smells of the bedroom and hallways. I would not recommended anyone to stay at this hotel ever! That being said, the walls ... Read more
from Lakeland, Florida
Submitted on 09-27-2016
This is by far one of the worse hotels I have ever stayed in. We checked in on a Friday, with our luggage and our dog. From the very beginning, Denise (a front desk employee) could not find our reservation, however, once she did we were checked in and were handed a room key to the third floor. Once we got to our room, we were greeted by the smell of smoke but we just assumed that we were given this room because we have a dog. Next, we walked into the bathroom and noticed the tub was filthy and o... Read more
from Orlando, Florida
Submitted on 09-19-2016
stained box springs, soaked carpet near A/C unit, bugs in sink and crawling out of overflow drain. I would have left, but all other hotels were booked so asked for another room. Front desk manager said sorry and discounted the rate and put me in another room, but didn't seemed concerned about the issues. the last night I was there, someone banged on the door at 11:45 PM. I called the front desk to see if they sent someone to my room for some reason and was told 'no'. I told her I wasn't expectin... Read more
Rooms
Service
Value
from
Submitted on 07-14-2016
We have been hosting meetings at The Imperial Swan for years! They have always taken great care of us. Nick Benton does a great job of making sure the meet all of our needs! I would highly recommend hosting an event or party at The Swan.
from Ellesmere Port, United Kingdom
Submitted on 07-12-2016
I have stayed here for the last 3 years when I visit Lakeland for a hobby event. I have seen improvements in the 3 years - the hotel is basic and functional, however, it is good value compared to others in the area.
Cleanliness
Service
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