from Chicago Suburbs
Submitted on 01-31-2017
My experience here was very good from check-in and throughout. While there are minor issues, I didn't address them with management but have confidence based on my check-in experience that they would have rectified them. I basically checked in, unpacked, and headed out. So it wasn't until late at night and the next day that I figured out some of these things. And none of the issues would deter me from staying here again or recommending it to others. Next time I might just check things over a litt...
My experience here was very good from check-in and throughout. While there are minor issues, I didn't address them with management but have confidence based on my check-in experience that they would have rectified them. I basically checked in, unpacked, and headed out. So it wasn't until late at night and the next day that I figured out some of these things. And none of the issues would deter me from staying here again or recommending it to others. Next time I might just check things over a little more closely and contact management after check-in. The issues were pretty much no big deal to me but I know some people, including management, may appreciate the information.
For starters, this is not a mainstream hotel. So if you're seeking a hotel experience like Hyatt, Mariott, etc., with a mint on your pillow and turndown service, you'll be disappointed.
My travel stays have ranged from high end fancy places to dives. I never mind staying at lesser quality places (as long as there's no bugs) if I'm just needing a place to sleep and want to save money or I'm not planning on spending much time in the room. I wasn't looking for a high end resort in this case and I was happy with my choice to stay at Ocean Lodge. I was here on business Friday through Sunday at the end of January. I considered staying at the new Hyatt downtown Boca where I had to be for business, but staying here put me at about 1/3 the cost and right across from the beach. Downtown is easily within walking distance (for me). It takes about 25 minutes to walk to the heart of downtown (Palmeto & Federal) but it's a nice walk with many shops and restaurants along the way. The area is busy with walkers and bicyclists.
Upon check-in, the manager took the time to show me around, point out where breakfast is, where the beach towels and beach chairs are, the Wi-Fi password, and her avialability. Very nice.
I stayed in room 209. The room was simple, comfortable, and clean with plenty of space (see pictures). Tile floors throughout and large tiled bath/shower. The little kitchenette area was stocked with pots, pans, silverware, glasses, coffee maker, microwave, mini fridge, and toaster oven. There are a couple bottles of water and coffee packets. Bathroom had soaps, shampoo, conditioner, even facial wipes. And while I had no need for it, I did find there was a hair dryer under the bathroom sink as well. The closet had nice full sized mirrored doors and inside the closet were an ironing board, iron, small fan, and extra pillow and blanket. The bed was comfortable with 4 pillows. In the desk were some coupons and flyers from local establishments. Under the sofa table were some magazines. I was looking for kleenex the first day and found them the second day under the bedside table. Behind the bathroom door on the wall/door frame is a bottle opener.
The pool is heated (about 86-88 degrees I think) and is open all night according to management as long as you're quiet and respectful of the other guests. There's probably about 25 rooms. It's nice that they provide you beach towels and beach chairs. The beach entrances are a short walk down the sidewalk across the street. And if you have a car, there's lot parking available around the property. Breakfast is basic; fruits and breads.
For those who are looking for what those minor issues are, none of these were deal breakers for me but may be for someone else:
The room has louver blinds, no blackout shades. So the light gets in at night and definitely in the morning. The door frame was apparently out of square as their was light coming in around the door when closed. There's no room safe. The bath drain was clogged and water drained slowly so the tub would fill while showering. The toilet tank flush flapper would get stuck in the open position and continue running until you jiggle the handle or open the lid to drop the flap. One of the bedside lamps had a burnt out bulb. The entry light over the couch was missing 2 of 3 bulbs where I could have easily removed one to put in the bedside lamp. The bedside clock was flashing bright to dim with the wrong time when I arrived. I figured out it flashes because the battery backup is dead or going dead (when unplugged it doesn't keep time). I don't like bright clocks when I sleep. So here's a couple tips regarding the clock: To dim you have to push the snooze/dimmer bar button on top repeatedly until it gets to the intensity you desire. This will also diminish the flashing. Of course, putting in a new battery should also rectify the flashing. The time set button is on the back of the clock. Hold it in until the clock flashes to set and push it each time to adjust date. To adjust time you have to spin the dial on the top right side that circles the play/pause symbol.