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The Surf City Inn and Suites

San Jose, CA, US (SJC)

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Based on 127 reviews
With a stay at Surf City Inn and Suites in Santa Cruz, you'll be minutes from Pacific Garden Mall and close to Santa Cruz Beach Boardwalk.
Room & Rates
Standard Room 2 Queen Beds - Non Smoking - The Surf City Inn and Suites - 1

Standard Room 2 Queen Beds - Non Smoking

  • Two Queen beds
  • Free Wi-Fi
  • Daily housekeeping
  • TV w/ Cable
  • Desk
  • Free local calls
  • Non Smoking
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Two Queen Bed - The Surf City Inn and Suites - 2

Two Queen Bed

  • Two Queen beds
  • Free Wi-Fi
  • Daily housekeeping
  • TV w/ Cable
  • Desk
  • Free local calls
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Two Queen Suite - The Surf City Inn and Suites - 3

Two Queen Suite

  • Two Queen beds
  • Free Wi-Fi
  • Daily housekeeping
  • TV w/ Cable
  • Desk
  • Free local calls
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One King Bed Suite - Includes Free Wi-Fi - The Surf City Inn and Suites - 4

One King Bed Suite - Includes Free Wi-Fi

  • One King bed
  • Free Wi-Fi
  • Daily housekeeping
  • TV w/ Cable
  • Desk
  • Free local calls
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One Queen Bed - The Surf City Inn and Suites - 5

One Queen Bed

  • One Queen bed
  • Free Wi-Fi
  • Daily housekeeping
  • TV w/ Cable
  • Desk
  • Free local calls
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The Surf City Inn and Suites
619 Riverside Ave, Santa Cruz, CA US 95060

Why Stay Here

  • Pet Friendly ($30 fee)
  • Indoor Pool
  • Free Wi-Fi
  • Free Breakfast

Resort Details

Located in Santa Cruz, just minutes from the beach boardwalk, is the Surf City Inn and Suites. Also just minutes from the mall, this hotel is in close proxemity to local attractions and fun. Enjoy a host of amenities including an indoor pool and spa tub. Stay connected with complimentary wireless Internet and start your day with a complimentary continental breakfast, served daily. Guests can also take advantage of the hotel`s business center to stay productive during their stay. 

Accommodation Details

Make yourself at home in one of the 66 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks, as well as phones with free local calls.


Based on 127 reviews
from
Submitted on 10-27-2017
just a short walk from the boardwalk has indoor pool and liked the 2 tone outdoor blue colors. Like sky blue on the building darker blue on doors. clean indoor pool staff was nice quick check inn breakfast was nice and fresh fruit and plenty of coffee in the morning. Its not a Hilton or Marriott but far better than some of the others. free Wi-Fi and a non smoking hotel
Location
Service
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from Orange County, California
Submitted on 10-04-2017
My stay was average but after checking ou, the following day I received a random charge of $100, contacted the place and was not given a reason for the charge but was told it would be refunded in 2-3 business days. Another day passes and received a second charge of a random $107. Contacted them again and was still given no reason for the charge and no explanation. No management reassured me why this happened or that it was a mistake on their part. Terrible customer service. Reporting them to the... Read more
from South San Francisco, California
Submitted on 09-13-2017
I was expecting a lot less. And It was not the case. This was the first time I stayed in a room which is a studio apartment with a separate room. Everything looked cleaned. The carpet needs a bit of work and it's understandable for its kind of old. Sam, the hotel clerk is great at what he does. He really cares for his job and his customer service skills are exceptional!
from
Submitted on 08-25-2017
i reserved the suite because it looked more updated than the other rooms in the photos. Check in was easy and fast, i thought the front desk was nice. I see everyone complaining about the deposit, but that's standard at hotels. No problem paying it. So i got to the room and its nothing like the photos, it's just like the other rooms, a bit run down. Room had no phone, no alarm clock. ice machine doesn't work. On the plus side, location location location. Very close to everything.
from
Submitted on 08-24-2017
i went to stay at the surf city inn & suites and the mangament was rude and wouldnt let me and my mom stay there unless we paid the 100 dollers deposit for a room for my bday weekend. they wouldnt let us stay in the lobby. we were crying and feeling upset. and we paid the 1oo dollers deposit and everything about it was awful. the blinds sucked and no hangers towel holders the carpet was nasty dirty. ill never stay there again EVER THE OWNERS ARE SCAMMERS BIG TIME SCAMMERS. SAVE UR MONEY DONT STA... Read more
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from
Submitted on 08-12-2017
I've stayed in some pretty bad hostels, but this was the worst accommodation I've ever had. The reception staff were so rude, they barely acknowledged us when we came in and suddenly just demanded our $100 deposit. We paid in 20s and they put this in some envelope with our room number on and then wouldn't give us a receipt for this. The room had stains everywhere and the bedsheets were some dingy brown and yellow pattern (never trust a hotel that hasn't got white sheets as it's harder to see how... Read more
from
Submitted on 01-22-2017
Very loud and far too bright. Was unable to sleep at all. Continental breakfast was pathetic. Watered down, frozen o.j. , unmarked milk pitchers, mini cinnamon rolls, instant oatmeal, mini waffle maker, corn flakes or cheerios,, low quality wheat bread. Our room smelled dirty. Carpets horribly stained .
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from United States
Submitted on 01-01-2017
Early check in fee $40.00 for two hours early! $30.00 per night for your dog!! They don't tell that up front!!!! WORST PART: We found a little baggie of drugs under the bed! We suspect meth, WHAT IF MY DOG FOUND IT FIRST!@!@!!@! Do you think they we pay the vet bills!!!! No trash cans or hangers in the room. The headboard has not been wiped down since they installed it or the door frames, so glad i brought my clorex wipes! Grade A for Effort. FFF for execution, they tried to renovate bu... Read more
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Value
from fawara
Submitted on 12-23-2016
Worst hotel ever!! Terrible Terrible customer service! Staff was incredibly rude and not helpful. Way over priced, room was appalling, sticky and disgusting! will never stay here again!! Manager was extremely rude, abrasive, very unfriendly. Not a welcoming environment, nor is it a relaxing accommodating environment. If you want a terrible stay, make sure you come here.
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from San Francisco, California
Submitted on 10-23-2016
Want to say that my hubby and I not picky all but even for us this was too much to handled. Let me start with ONE AND ONLY good thing in this place. Indoor Heated poor and hot tub are so good but remember opens 10:00AM in the morning. Never seen pool open so late! Room - it was big but it SMELLS HORRIBLE. I couldn't sleep at night. Bathroom doesn't have a hair dryer. TV - it's old with no remote control and volume was broken so can't watch it at all. BREAKFAST - was very poor. People in this pl... Read more
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