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Hotel Valencia Santana Row

San Jose, CA, US (SJC)

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Based on 743 reviews
Room & Rates
Traditional Double Room

Traditional Double Room

2 Full Beds
Relax - In-room massage available
Entertainment - Free WiFi, 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Double Room

Traditional Double Room

2 Full Beds
Relax - In-room massage available
Entertainment - Free WiFi, 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi, 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and turndown service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hotel Valencia Santana Row
355 Santana Row, San Jose, CA US 95128

Rooms
Make yourself at home in one of the 213 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 24 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 743 reviews
from New York City, New York
Submitted on 02-07-2017
I am a local, attending a company function at Santana Row. I called in advance to request an early check in, and room on the top floor. I was informed that I needed to call the day I was arriving to see if they could arrange early check in. When I called I was shocked to learn that I would be charged a $30 Early Check in Fee, that was never discussed during my initial call. I travel world wide and have never been faced with such a ridiculousness fee. If I did not accept the fee, that would have ... Read more
Cleanliness
Service
Sleep Quality
from Grand Rapids, Michigan
Submitted on 02-03-2017
Stayed a night here to spend the day at the Winchester house and I was not disappointed. Amazing places within walking distance including restaurants, bars, and shopping. I chose not to do the valet parking and that was fine... there was a parking garage around the corner. Reception was very nice, room was incredibly spacious and, my favorite selling point, a heated rooftop pool and hot tub. Something to note on this hotel they make you sign their "Terms and Conditions" at check-in which has... Read more
Location
Rooms
Service
from
Submitted on 02-02-2017
Had the pleasure of staying in the hotel for a few nights after flying over from London. We wanted somewhere where we could just relax and rid of any jet-lag and this hotel was the perfect choice. The welcome we got at the hotel was fantastic, the staff were excellent. Facilities at the hotel were good, pool was relatively small but very rarely busy. I have no complaints to make about the room, nicely fitted with comfortable beds and a great view of the courtyard. Breakfast was okay, some pastri... Read more
from San Jose, CA
Submitted on 01-28-2017
We had some friends from out of town/country visit and they wanted to stay at a hotel that was convenient for shopping and with good restaurants nearby. I thought, 'what better place than the Hotel Valencia, since Santana Row offers the best shopping in San Jose and it's right across the street from the Westfield Mall'. We got a suite and it was a great choice. We were high enough to get away from the noise but our balcony allowed us to step outside to see the happenings below on the street. ... Read more
Location
Rooms
Service
from Beaconsfield, Australia
Submitted on 01-25-2017
I stayed for business for 5 nights. Santana Row is amazing, restaurants and bars everywhere. Great vibe. The hotel is great, feels very Mediterranean. Rooms good, I would not recommend breakfast though, average buffet style, walk to the 70's style diner round the corner for a taste or real America. Would def stay again.
from
Submitted on 01-22-2017
Was so pleasantly surprised to stay here this weekend. Rooms were large and clean. Beds were wonderfully comfortable. Free breakfast was a step above the usual continental. Bar was very cool. Best was Santana Row. Lined with restaurants and stores. Would absolutely stay here again!
from London, United Kingdom
Submitted on 01-22-2017
Have been staying at the Valencia, 3-4 times per year for about 10 years now. So long that I stayed when they opened and have seen them do a refit. Santana Row is most likely the only place in the San Jose area that has any real feel to it when the sun goes down and this place is smack bang in the middle. Rooms are nice and clean but some points do grate on me. People come here to stay during the weekend and party so there can be some noise. Dividing walls seem a little thin. The room service ... Read more
Cleanliness
Location
Service
from
Submitted on 01-21-2017
We stayed here for one night and loved the hotel. We've stayed at the Hotel Sorella in Kansas City which is managed by the same company and they do a very nice job. The rooms are top notch and the service is great. The morning buffet is very good and well attended to by the staff. The hotel is on the upper floors above one of the best mixed use projects in the country. So there is plenty to do in the way of shopping or dining right outside the hotel's doors.
Rooms
Service
Value
from Oxford, United Kingdom
Submitted on 01-18-2017
I am not a great fan of the Santana row area, but the Valencia Hotel is quite impressive. Good quality rooms, good service, if a little impersonal. Attended a business meeting in the hotel, the business services/room were very good. Overall value for money questionable, but that's Santana row
Location
Service
Value
from Columbus, Ohio, United States
Submitted on 01-14-2017
Santana Row is an intimate conglomerate of high end shops and restaurants (think Michigan Ave/Chicago but with less traffic) and smack dab in the middle of all this is Hotel Valencia! The location couldn't be more perfect if you want to shop in Santana Row or walk to the nearby mall. The hotel itself is very nice with friendly staff and the room we got had a view of Santana Row which was quaint (until the evening when some car noise was noticeable). Regardless, the view was more than worth the o... Read more
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