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Sheraton Grand Phoenix

Phoenix, AZ, US (PHX)

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Based on 1509 reviews
With its convenient downtown location, the Sheraton Downtown Phoenix hotel will be the perfect place for business and leisure travel.
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 Full Beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

2 Full Beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 1 King Bed, Business Lounge Access

Club Room, 1 King Bed, Business Lounge Access

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, and Internet access in the lounge
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

Deluxe Double Room

2 Full Beds
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 King Bed
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Double Room

Traditional Double Room

2 Full Beds
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room

Traditional Room

1 King Bed or 2 Full Beds
325-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sheraton Grand Phoenix
340 N 3rd Street, Phoenix, AZ US 85004

Location

With a stay at Sheraton Phoenix Downtown Hotel, you`ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary`s Basilica.

Resort Details

Dont miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, a concierge desk, and gift shops/newsstands. Satisfy your appetite at the hotel`s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Featured amenities include high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7432 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 1000 air-conditioned rooms featuring flat-screen televisions. Relax and take in mountain views from the privacy of your room. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

IMPORTANT INFORMATION

Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 17.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1509 reviews
from Milford, Pennsylvania
Submitted on 02-10-2017
We came here on business. Very clean and comfortable rooms. Friendly service. We ordered room service for breakfast one day and it was delivered much quicker than they said. Like I said, we came here for a business convention. A lot of people where checking in at once, and it was handled smoothly and with a smile.
Location
Service
Sleep Quality
from Los Angeles, CA
Submitted on 02-09-2017
Downtown Phoenix has its limitations - but then you've done your homework and know that data point. This hotel is excellent. Guest rooms are large as are bathrooms (at least mine was) Hotel restaurant is gorgeous and food is excellent. I would not hesitate to recommend.
Rooms
Service
Value
from
Submitted on 02-07-2017
One night stay with a very late arrival due to lost baggage at airport. Fast polite professional check-in. Clean room with comfy bed. Room service was prompt and polite (order placed after 1am), well-presented food, tasty and fresh. A very satisfying meal after a very long journey - a nice surprise. Slept well at this hotel. Luggage delivered to hotel during the early hours and held in secure concierge area for us to collect. A Good location for those on business, but not really a tourist locati... Read more
from Gilbert, AZ
Submitted on 02-07-2017
I have stayed at this Sheraton twice in the past two weeks. It is a lovely hotel, great service, little to no issues. However... Both times, we encountered the same problem - not enough elevators running! The fist visit was the night of the Women's March downtown and hotel was clearly booked full. The line for the elevators stretched out into the lobby and was at least 40 people long. The next morning, we left our room to check out and had to wait quite some time for the elevator to r... Read more
from White Rock, Canada
Submitted on 02-06-2017
I was here for one night for a corporate meeting. It was everything that you would expect. Breakfast was good. Location is excellent - right next to the Convention Centre Downtown. If you have time, tour the Spanish style Catholic Basilica across the street - even for just a few minutes of peace.......
Location
Rooms
Service
from Cambridge, Massachusetts
Submitted on 02-03-2017
I stayed here for two nights to attend a business event in the hotel. Everything about the hotel was first-rate, from the rooms to the fitness center to the conference facilities. I was really pleased with my stay and look forward to staying here again for my next Phoenix conference event!
Location
Rooms
Service
from Fort Walton Beach, Florida
Submitted on 01-31-2017
Nothing special to report other than the usual high standard associated with Sheraton. The room was impeccable, as expected. The front desk staff, housekeeping, transportation and bar/wait services were again as to be expected, outstanding and cordial. No, there was nothing special to report, but that's a good thing.
Cleanliness
Service
Sleep Quality
from Morden, United Kingdom
Submitted on 01-30-2017
We were very pleased with our choice of hotel for our stay in Phoenix. The décor throughout the hotel was excellent, rooms were a good size and had great décor, loved the shower, comfortable beds, great view. We had both evening meal and breakfast in the hotel restaurant which were very good and if you don't have the maid service you get a voucher for $5 off food and drink, also SPG guests get a discount on food and drink, all helps. Staff were all very nice, in particular Katie on reception, ... Read more
from Philadelphia, Pennsylvania
Submitted on 01-28-2017
I stayed here for a business conference and found the room to be nicely furnished. Large bathroom too. The window was small though. The public spaces were nicely decorated and the meeting rooms were nicely done as well. FYI, for shoppers like myself, the nearest mall is over six miles away. I travel a lot and it is odd not to have one major shopping area in a downtown metropolis.
Location
Service
Sleep Quality
from Phoenix, Arizona
Submitted on 01-27-2017
Overall, not a horrible experience, just a mediocre one. Staff was nice and helpful. The green thing was a little confusing. I left the tag on the door, but came back to my room to find the service cleaning it. The hotel staff ended up bringing the $5 coupon, so all was good on that. I think it would be helpful to have an opportunity to replenish coffee instead of having to ask. Also, after 3 days of no housekeeping, some way to clean the toilet if one is not receiving that service. I didn't mi... Read more
Location
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