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Sheraton Grand Phoenix

Phoenix, AZ, US (PHX)

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Based on 1509 reviews
With its convenient downtown location, the Sheraton Downtown Phoenix hotel will be the perfect place for business and leisure travel.
Room & Rates

Deluxe Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 2 Queen Beds

2 Double Beds
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, 2 Queen Beds

2 Double Beds
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Club Room, 1 King Bed, Business Lounge Access

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, and Internet access in the lounge
Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Deluxe Room, 1 King Bed

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Deluxe Room

2 Double Beds
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Traditional Room, 1 King Bed

1 King Bed
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Traditional Room

2 Double Beds
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Traditional Room

2 Double Beds or 1 King Bed
325-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available
Internet - WiFi and wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels, pay movies, video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Sheraton Grand Phoenix
340 N 3rd Street, Phoenix, AZ US 85004

Location

With a stay at Sheraton Phoenix Downtown Hotel, you`ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary`s Basilica.

Resort Details

The closest major airports to Sheraton Grand Phoenix are: Phoenix, AZ (PHX-Sky Harbor Intl.) - 5.9 km / 3.6 mi Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 40.4 km / 25.1 mi The preferred airport for Sheraton Grand Phoenix is Phoenix, AZ (PHX-Sky Harbor Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between USD 21.00 and USD 100.00 for adults, USD 21.00 and USD 100.00 for children (approximately) Fee for in-room wireless Internet: USD 14.95 per night (rates may vary) Fee for in-room wired Internet: USD 14.95 per night (rates may vary) Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary) Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary) Self parking fee: USD 22.00 per night Valet parking fee: USD 30.00 per night (in/out privileges) Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Location With a stay at Sheraton Grand Phoenix, you'll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary's Basilica. Rooms Make yourself at home in one of the 1000 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and a television in a common area. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Sheraton Fitness, located on the fourth floor, is open 24 hours a day, providing free weights and cardio equipment with TVs and iPod docking stations. Personal training is also available (surcharge). A heated outdoor pool and spa tub are adjacent. The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation Details

Make yourself at home in one of the 1000 air-conditioned rooms featuring flat-screen televisions. Relax and take in mountain views from the privacy of your room. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

IMPORTANT INFORMATION

Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 17.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1509 reviews
from Milford, Pennsylvania
Submitted on 02-10-2017
We came here on business. Very clean and comfortable rooms. Friendly service. We ordered room service for breakfast one day and it was delivered much quicker than they said. Like I said, we came here for a business convention. A lot of people where checking in at once, and it was handled smoothly and with a smile.
Location
Service
Sleep Quality
from Los Angeles, CA
Submitted on 02-09-2017
Downtown Phoenix has its limitations - but then you've done your homework and know that data point. This hotel is excellent. Guest rooms are large as are bathrooms (at least mine was) Hotel restaurant is gorgeous and food is excellent. I would not hesitate to recommend.
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from
Submitted on 02-07-2017
One night stay with a very late arrival due to lost baggage at airport. Fast polite professional check-in. Clean room with comfy bed. Room service was prompt and polite (order placed after 1am), well-presented food, tasty and fresh. A very satisfying meal after a very long journey - a nice surprise. Slept well at this hotel. Luggage delivered to hotel during the early hours and held in secure concierge area for us to collect. A Good location for those on business, but not really a tourist locati... Read more
from Gilbert, AZ
Submitted on 02-07-2017
I have stayed at this Sheraton twice in the past two weeks. It is a lovely hotel, great service, little to no issues. However... Both times, we encountered the same problem - not enough elevators running! The fist visit was the night of the Women's March downtown and hotel was clearly booked full. The line for the elevators stretched out into the lobby and was at least 40 people long. The next morning, we left our room to check out and had to wait quite some time for the elevator to r... Read more
from White Rock, Canada
Submitted on 02-06-2017
I was here for one night for a corporate meeting. It was everything that you would expect. Breakfast was good. Location is excellent - right next to the Convention Centre Downtown. If you have time, tour the Spanish style Catholic Basilica across the street - even for just a few minutes of peace.......
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Service
from Cambridge, Massachusetts
Submitted on 02-03-2017
I stayed here for two nights to attend a business event in the hotel. Everything about the hotel was first-rate, from the rooms to the fitness center to the conference facilities. I was really pleased with my stay and look forward to staying here again for my next Phoenix conference event!
Location
Rooms
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from Fort Walton Beach, Florida
Submitted on 01-31-2017
Nothing special to report other than the usual high standard associated with Sheraton. The room was impeccable, as expected. The front desk staff, housekeeping, transportation and bar/wait services were again as to be expected, outstanding and cordial. No, there was nothing special to report, but that's a good thing.
Cleanliness
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from Morden, United Kingdom
Submitted on 01-30-2017
We were very pleased with our choice of hotel for our stay in Phoenix. The décor throughout the hotel was excellent, rooms were a good size and had great décor, loved the shower, comfortable beds, great view. We had both evening meal and breakfast in the hotel restaurant which were very good and if you don't have the maid service you get a voucher for $5 off food and drink, also SPG guests get a discount on food and drink, all helps. Staff were all very nice, in particular Katie on reception, ... Read more
from Philadelphia, Pennsylvania
Submitted on 01-28-2017
I stayed here for a business conference and found the room to be nicely furnished. Large bathroom too. The window was small though. The public spaces were nicely decorated and the meeting rooms were nicely done as well. FYI, for shoppers like myself, the nearest mall is over six miles away. I travel a lot and it is odd not to have one major shopping area in a downtown metropolis.
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from Phoenix, Arizona
Submitted on 01-27-2017
Overall, not a horrible experience, just a mediocre one. Staff was nice and helpful. The green thing was a little confusing. I left the tag on the door, but came back to my room to find the service cleaning it. The hotel staff ended up bringing the $5 coupon, so all was good on that. I think it would be helpful to have an opportunity to replenish coffee instead of having to ask. Also, after 3 days of no housekeeping, some way to clean the toilet if one is not receiving that service. I didn't mi... Read more
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