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Extended Stay America - Phoenix - Biltmore

Phoenix, AZ, US (PHX)

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Based on 48 reviews
Room & Rates

***do not use***

1 Double Sofa Bed or 1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking/Non Smoking
 
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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed
301-sq-foot (28-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Deluxe Studio 1 Queen Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
 
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Deluxe Studio, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed
301-sq-foot (28-sq-meter) room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
 
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Deluxe Studio 1 Queen Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
 
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***do not use***

1 Queen Bed
Internet - Wired Internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking/Non Smoking
 
Hide room details
Extended Stay America - Phoenix - Biltmore
5235 N 16th St, Phoenix, AZ US 85016

Resort Details

Town and Country Shopping Center - 1.1 km / 0.7 mi Biltmore Fashion Park - 1.9 km / 1.2 mi Wrigley Mansion - 2.2 km / 1.4 mi Carnival of Illusion - 2.4 km / 1.5 mi Piestewa Peak - 4.3 km / 2.7 mi Heard Museum - 5.2 km / 3.3 mi Phoenix Theatre - 5.6 km / 3.5 mi Arizona Opera - 5.7 km / 3.5 mi Phoenix Art Museum - 5.8 km / 3.6 mi Encanto Park - 6 km / 3.7 mi Arizona Center - 7 km / 4.3 mi Children's Museum of Phoenix - 7.2 km / 4.5 mi Heritage Square - 7.2 km / 4.5 mi Saint Mary's Basilica - 7.2 km / 4.5 mi Herberger Theater Center - 7.3 km / 4.5 mi
For your convenience, a complimentary breakfast is served daily.
Know Before You Go Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 25 per pet, per day (maximum USD 150 per stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Cash deposit: USD 100 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
For your convenience, a complimentary breakfast is served daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • Barbecue Grills
  • Complimentary Coffee
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 48 reviews
from
Submitted on 11-13-2017
Great location--near several shopping centers with Marshall's, Best Buy, Target, Nordstrom Rack, Trader Joe's, Whole Foods, Dunkin Donuts, etc. etc.). CVS right around the corner. Easy to go east or west on nearby E. Camelback to other areas, including Scottsdale, and not far from the airport. Friendly and helpful staff. Room was clean and comfortable. Kitchen very functional (though I did not use it). Good sized refrigerator (not a mini). The only shortcoming was the "breakfast"--granola bars, ... Read more
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from Chicago, Illinois
Submitted on 10-31-2017
We chose this hotel due to the location and price. The room did not have a stale odor and the bathroom was clean but the carpeting was extremely marked up & stained - it looked dirty and made me uneasy to even walk on it. The telephone in the room did not work and looked like it had not been cleaned in quite some time when I picked up the handset. Very disappointing and would not recommend this hotel. Again, you get what you pay for...
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from
Submitted on 10-20-2017
By far the most disgusting hotel I have ever had the displeasure of staying in. The service is non existent, the rooms are poorly kept, and worst of all, they have bed bugs! Even after showing the front desk associate video of bed bugs crawling all over the bedding and pillows, he just said "ok" as if this happens all the time there - and I'm sure it does. Do not ever stay at this garbage dump.
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from Kingman, Arizona
Submitted on 10-17-2017
Check in was clumsy and slow. First he took a photo copy of my drivers license, to hold for 3 months. This is a privately owned hotel and they do not have the security that a corporate owned hotel does. Am very concerned about identity theft. Then the clerk had to check to see if our room was ready. When he came back, he spoke to the maintenance man and gave him duties. Then he filled the printer and finally completed our check in. When we arrived at our room, the toilet was running and t... Read more
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from Phoenix, United States
Submitted on 10-02-2017
I have had the pleasure to stay with Extended Stay America - Biltmore in Phoenix AZ, for more than twelve months. In my 50 years of business travel I have never had better, friendlier or more attentive and personalized service than with this extraordinary hotel. As with any business, it is the people who make all the difference, and my experience with ESA personnel, at every level, has been beyond excellent. I have been treated like family from the very first day. Thank you.
from Phoenix
Submitted on 09-14-2017
Clean, decent and affordable summer rates for 4 nights - $222. Quiet and safe room. Enjoyed the diner across the street and the amenities of home. Staff was friendly and helpful. Enjoyed that there wasn't constant room service - I hate strangers coming in and out just to make my bed. This place was not in a shopping center or something too urban - closer to condos and homes, which made me feel at home.
from Phoenix, United States
Submitted on 07-26-2017
Everyone has been great. Very kind and Respectful. I was amazed to see the room. Very nice and cozy. I surly will tell a friends that this is a first stop that I suggest for them to check into before any other. My son & I felt very welcomed : )
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from
Submitted on 02-02-2017
Pretty decent hotel. Was pleasantly surprised to find a pool. My new go to when visiting family in nearby Surprise. Hotel staff very friendly manager Holly was great getting us all the directions we needed and the recommending great stops along the way.
from St. Louis, MO
Submitted on 01-14-2017
We wanted to be near airport for early flight. Very low end rooms. Small rooms with a kitchen but you have to ask for any glasses, plates etc. My husband and I found the sheets to be threadbare and mattress was not firm. Hallway had smelly empty pizza boxes, no ice machine but two empty ice trays so we had no ice upon arrival. There was 1 washcloth, one tiny shampoo, room was very noisy from outside noise and air conditioner rattled loudly. Kelly was helpful and amiable but not much to wor... Read more
from Bologna, Italy
Submitted on 01-06-2017
I have stayed at this chain before, and find that if there are 2 locations, the one with the pool is worth the extra 3-4 dollars per night, because it's in a better location. My suite was a perfect square with a full kitchen, nice bathroom, clean carpet and attractive flooring otherwise, super quiet. Courteous staff who went out of their way if I asked for anything. The location is close to Trader Joe's, Whole Foods, Fry's, and other shopping. It seemed safe, though I don't know Phoenix. I woul... Read more
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