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Mercure Tunbridge Wells Hotel

London, England, United Kingdom (LGW)

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Based on 784 reviews
Room & Rates
Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

1 Double Bed
258-sq-foot (24-sq-meter) room with city and resort views

Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior room with one king size bed

1 King Bed
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Twin Room, 2 Twin Beds

2 Twin Beds
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Classic Room, 1 Double Bed

1 Double Bed
226-sq-foot (21-sq-meter) room with city and resort views

Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Twin Room, 2 Twin Beds

2 Twin Beds
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite, 1 Double Bed

1 Double Bed
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room (Classic)

1 Double Bed and 1 Twin Bed
280-sq-foot (26-sq-meter) room with city and resort views

Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Double Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, 2 Twin Beds

2 Twin Beds
226-sq-foot (21-sq-meter) room with city and resort views

Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Privilege, One Double Bed

1 Double Bed
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

1 Double Bed
258-sq-foot (24-sq-meter) room with city and resort views

Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Tunbridge Wells Hotel
8 Tunbridge Road Pembury, Royal Tunbridge Wells, United Kingdom TN2 4QL

Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access and a hair salon.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

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National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 13.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 784 reviews
from Taunton
Submitted on 02-07-2017
I have stayed a few times and staff are always for helpful. Easy access from main road, plenty of parking. Rooms are a bit hit and miss in terms of noise but the last stay was a noisy room in terms of being right at end near road and they were able to move me without an issue. Shower ok, room smart and tidy. Good breakfast. Would stay again.
Service
Sleep Quality
Value
from Horsham, United Kingdom
Submitted on 02-06-2017
My wife and I chose this hotel on the Groupon web site for a weekend break. The hotel was easy to find and on arrival the check in team were very friendly and helped us with any questions that we had. We were treated to a room upgrade to apologise for the steam room being out of commission that day. The pool and sauna were still available. We were pleasantly surprised when we entered our suite. It was spacious with a sofa and a desk as well as a large bath which is unusual to find in most... Read more
Location
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from
Submitted on 02-05-2017
Stayed for one night as near down the road from hospital. Room stank (went after spraying air freshener everywhere!). Completely run down room with chips out of for frames and strange yellow markings on bathroom ceiling, gross! Room service extortionate (£30 for chicken beast, chips and one beer, that includes the mandatory £5 service charge!). Paper thin walls meant you could hear inconsiderate neighbours in the middle of the night (including "Karen" waking out on her other half at one poi... Read more
from
Submitted on 02-05-2017
We had a fantastic stay. Room was lovely..bed was so comfortable. Stayed in studio 200...african theme room. Loved it The room was clean and tidy and bed was huge...had a lovely night sleep. Breakfast was lovely.something there for everyone. Wouldnt hesitate returning. Thanks everyone
from London
Submitted on 02-05-2017
Booked as website gives impression it has a large pool and hot tub. It has a small pool and a broken hottub and non working steam room. The pool was full of swimers and chaotic with no supervision. Changing rooms old and un secure However the rest of the hotel stay was most pleasant and relaxing. Friendy and attentive staff from checkin to checkout made up for the run down feel of the hotel. We had an afternoon tea for two and it was one of the best we have had. Rooms could do with a han... Read more
from Lewes, United Kingdom
Submitted on 02-01-2017
Loved this hotel last year when we visited. This year dissapointed to find spa pool out of action and steam room not working properly - we had to leave as got cold sitting inside it! Also we forgot our toothbrushes which although our fault, would expect a hotel such as this to be able to offer replacements. We were informed they couldnt find any and that all shops in the area were closed. Not sure we would visit again.
Cleanliness
Location
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Service
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Value
from Slough, United Kingdom
Submitted on 02-01-2017
Here for one night stay. Free parking and easy to find, it is not in the centre but a short drive out. Bedrooms spacious and clean. Breakfast was OK everything you'd expect from a chain hotel. Also had other food which was pretty good and well priced.
from Swindon, United Kingdom
Submitted on 01-30-2017
The Mecure chain of hotels are amongst the better hotels I'm lucky enough to stay in. This one was no exception. The staff are very helpful & friendly. The room was dreamily quiet (rm 247) and the buffet breakfast was excellent. All very good. My stay was only let down by a couple of things... Well, one really - the bathroom needs sorting out. The extractor fan didn't work, nor did the heated towel rail. So freezing cold in the morning. Doh. And, the hot water was brown... YES... Read more
from Retford, United Kingdom
Submitted on 01-29-2017
I have stayed at a sister hotel, Great Danes, many times but on this occasion this hotel was more convenient. Whilst the Great Danes can't be described as the classiest hotel it is adequate, serves great food, has a good bar and helpful staff.....t found this to be almost the opposite. The restaurant was unmanned so after waiting at the entrance for 10 minutes I went to reception who sent the stroppy barman, he told me he was busy and would be a few minutes. I then went back to the restaurant to... Read more
Location
Service
Value
from Preston, United Kingdom
Submitted on 01-26-2017
Arrived late after a long drive so decided to eat in the hotel - had burger, chips and a pint of coke. This came to just over £20, which for a fairly standard pub-style burger seemed excessive. Also, there were more staff than customers in the restaurant, and it still took the best part of 40 minutes to come. In the room, it was quite cold, and I couldn't find a heater or extra blanket. Admittedly it was a very cold night, but even so, I'm a fairly hardy type, and I felt the cold. Breakfast was... Read more
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