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Newcastle Gateshead Marriott Hotel Metrocentre

Newcastle, England, United Kingdom (NCL)

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Based on 816 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 King Bed and 1 Double Sofa Bed
344 sq feet (32 sq meters)

Layout - Separate sitting area
Internet - WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
344 sq feet (32 sq meters)

Layout - Separate sitting area
Internet - WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Sofa bed, phone, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room

1 Double Bed
Internet - WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 Double Beds
344 sq feet (32 sq meters)

Internet - WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Newcastle Gateshead Marriott Hotel Metrocentre
Metrocentre, Gateshead, United Kingdom NE11 9XF

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gateshead? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 8.00 per day (rates may vary)
  • Rollaway bed fee: GBP 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 816 reviews
from
Submitted on 02-08-2017
Been a bit slack lately on posts but here we go I now travel to Newcastle on business regularly and stayed at the village hotel but that's another post. I decided to try the Marriot Gateshead and thank god I did. Clean well spec'd rooms Very accommodating staff Great food Great gym And the best hotel based sauna and steam I've been in for a long time I think above all I found the service was exceptional , not just one member of staff but all had the same ethos and this is a reflection on ... Read more
from
Submitted on 02-02-2017
I booked the Marriot as my daughter and I where visiting the cities university ,on check in the receptionist found my booking only for me to realise id booked for the following week .The receptionist resolved the problem professionally and made me feel at ease when I felt slightly embarrassed about the mishap .The hotel staff are fantastic and I can honestly say there service is the best I've ever received in any Marriot hotel
Service
Sleep Quality
Value
from Leeds, United Kingdom
Submitted on 01-31-2017
From entry to departure this hotel ticked all the boxes. Friendly and helpful staff, lovely room and great food. Whatever this chain does to train it's staff - don't change!! There was access limitations for parking but such a minor issue it was forgotten as soon as we were greeted by a genuine smile. The staff gave the strong impression that they really cared about our experience. This was the overriding feeling we both had from our stay. Well done and thank you
from Norwich, United Kingdom
Submitted on 01-29-2017
We stayed at the marriott for my friends birthday as we were going to the toon for disney on ice and a night out! The room was lovely and the hotel was very clean we didn't spend much time there but the location was perfect for us !! :)
from Doha, Qatar
Submitted on 01-29-2017
Intended a visit to relax and use the facilities what we received was a wasted hotel stay. We wish we'd booked the Hilton or similar in Newcastle. Went to book the Spa & Salon for massages, facials, haircut and mani and pedicure and brows for wife / self, no availability for our stay (2 full days) aside from nails and brows. I'm sure the hotel will say that it's a third party company and not their fault but that is their internal issue, they advertise a spa, and all the info available is endor... Read more
from Carlisle, United Kingdom
Submitted on 01-26-2017
On arrival to the hotel the girl on reception informed us our room was ready so we could check in slightly earlier, brilliant! As we actually went to drop our bags off before a shop around the metro centre. However there seemed to be confusion at the desk regarding rooms. We were there for a birthday, 3 rooms booked for only 1 for 2 days and 2 rooms for 1 night. 2 of the rooms were booked under the same name. We were told we night have to move rooms? I'm unsure if the girl.behind the desk was co... Read more
from Bedford, United Kingdom
Submitted on 01-24-2017
We stayed here en route from Milton Keynes to Edinburgh for one night. The room was a clean and comfortable family room with 2 double beds. The bathroom was a little dated however very clean and spacious with plenty of towels and toiletries. The staff were friendly and attentive. We ate in the bar and the food came out quickly and was presented well. I personally did not enjoy my meal simply because it was not what i was expecting but my friends enjoyed theirs. The manager was happy to adjust t... Read more
Rooms
Service
Sleep Quality
from Glasgow, Scotland
Submitted on 01-23-2017
We visited the Marriott as a 40th birthday treat weekend away. We payed extra for the superior room, on inspection the bathroom could do with an upgrade as grout needs redone in certain areas, there were a few hairs on the roof above the bath, the fixtures are very old and worn and some of the electrical's have not been PAT tested in 2 years (that is according to the green PAT stickers) The room itself was large if a bit dusty on some of the surfaces not what I was expecting from a 4 star hotel ... Read more
from Workington, England, United Kingdom
Submitted on 01-17-2017
the room is well equipped with tea ,coffee, tv,sat,views are good and service in the hotel is brill very clean rooms , breakfast is a very good option as they cater for all ,location is good just over the road from metrocentre and mcdonald's,pizza hut ,all you can eat buffet place and a few other shops as well
Cleanliness
Rooms
Service
from Co.Durham
Submitted on 01-14-2017
Every year for the past 4 years or so my daughter have stayed at the Marriott near the Metro Centre. This review is therefore a comparison with previous visits. We were quite late checking in as we had been shopping but the young man on reception greeted us with a smile and a friendly quip. I need additional pillows as I need to sleep sitting up and even tho it was after 7pm, it was no problem. A couple of hiccups with the room allocation which were dealt with swiftly and with a smile. A special... Read more
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