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Holiday Inn Express Gatwick - Crawley

London, England, United Kingdom (LGW)

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Based on 805 reviews
Room & Rates
Lounge/Bar

One Double Bed Nonsmoking

  • One Double Bed
This room measures 210 square feet (19.5 square meters). Wireless Internet access (surcharge) and free movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a desk, and a direct-dial phone. This room is Non-Smoking.

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One Double Bed And 1 Sofa Bed Nonsmoking

  • One Double and One Sofa Bed
This room measures 210 square feet (19.5 square meters). Wireless Internet access (surcharge) and free movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a direct-dial phone. This room is Non-Smoking.

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One Dbl Bed Accessible Nonsmoking

  • One Double Bed
This room measures 210 square feet (19.5 square meters). Wireless Internet access (surcharge) and free movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a desk, and a direct-dial phone. This room is Non-Smoking.

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Two Single Beds Nonsmoking

  • Two Single Beds
This room measures 210 square feet (19.5 square meters). Wireless Internet access (surcharge) and free movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a desk, and a direct-dial phone. This room is Non-Smoking.

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Standard Double or Two Twins

  • One Double or Two Twins
This room measures 210 square feet (19.5 square meters). Wireless Internet access (surcharge) and free movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a desk, and a direct-dial phone. This room is Non-Smoking.

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STANDARD ROOM

1BD WITH SOFA BED NONSMOKE

1 DBL BED NONSMOKE

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

2 SGL BD 2 PERS NONSMOKE

Holiday Inn Express Gatwick - Crawley
Haslett Avenue East, Crawley, United Kingdom RH10 1UA

Hotel Features.
Holiday Inn Express Gatwick - Crawley's restaurant serves breakfast, lunch, and dinner. The hotel serves a complimentary hot and cold buffet breakfast. This 3-star property offers small meeting rooms, audio-visual equipment, and business services. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the hotel has an Internet point. Self parking is complimentary. Additional property amenities include multilingual staff, dry cleaning/laundry services, and self parking. This is a smoke-free property.

Guestrooms.
138 air-conditioned guestrooms at Holiday Inn Express Gatwick - Crawley feature coffee/tea makers and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones. Televisions have free movie channels.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in business center: GBP 10 (for 24 hours, rates may vary)
  • Fee for wireless Internet in all public areas: GBP 10 (for 24 hours, rates may vary)
  • Fee for in-room wireless Internet: GBP 10 (for 24 hours, rates may vary)
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 805 reviews
from Greater London, United Kingdom
Submitted on 11-09-2017
Holiday Inn Express is familiar stop for me, generally comfortable and OK for the budget chain end of the market. This one was well located (read on for a big negative), and it is clean and comfortable. The staff, mostly European, were exceptional, polite and friendly. They all carried the corporate image well and were a credit to the brand. Breakfast was good and plenty of it, for the packaged price so no complaints. Oh, and parking was plentiful. The BIG negative is the on site Harvester! Shoc... Read more
Cleanliness
Location
Service
from Frankfurt, Germany
Submitted on 10-25-2017
Stayed here 2 days to experience the Crawley area. Beds not so comfortable and shook just by sitting on them. Airconditioning was functional which was a big plus. Tea and coffee provided on the house ?????. Fresh towels daily ?????. I rate cleaniness a 2 star out of 5 ?????. We ran out of boxed tissues and these were replaced by hand by stuffing tissues in the box ??. Soap dispensers were close to empty on arrival. We had a fly on the wall that had been there forever. Breakfas... Read more
from Ipswich, United Kingdom
Submitted on 10-22-2017
I was really impressed with this hotel. Every single member of staff was absolutely lovely! The food in the restaurant was delicious (I had the chicken Kiev), the shower was awesome and the room was really clean and comfortable.
from Birmingham, United Kingdom
Submitted on 10-18-2017
Visiting Crawley for couple of days in business meetings. The hotel is relatively new and as what you would expect for a holiday inn express. Breakfast was good and the overall service was very good too for a few days staying away.
from
Submitted on 10-17-2017
As a loyal IHG member and employee of another Holiday Inn, I must say I was extremely disappointed in this hotel. I??ve stayed at other Holiday Inn??s and even the Express that were very nice. I never ever complain, either, so this review is really that serious. This hotel left much to be desired. First, on a positive note I do amend them for location, which is quite convenient to both Three Bridges station and Gatwick airport. I also did enjoy Harvesters restaurant adjacent to the hotel, whic... Read more
from
Submitted on 10-15-2017
Not the best holiday inn, The main disappointment was our bathroom which smelt of urine, we literally had to throw some soap on the floor just to make it bearable. Then the shower smelt of damp which made it even worse it was disgusting. Normally Holiday Inn are clean with a great breakfast, this particular branch did not fit the bill. Not impressed by the £7 car park, every other holiday inn and other leading hotel brands always offer free parking. Small positive the receptionist we dealt ... Read more
Cleanliness
Rooms
Service
from Gosport, Hants
Submitted on 02-08-2017
Usual Holiday Inn Express hotel, good value. Rooms a little small and the bed was probably in need of a new mattress as it felt a bit lumpy. But still had an average nights sleep. The room was clean and the shower was excellent. The staff are very friendly, which is not always the case at Holiday Inns, so that was a nice surprise. Breakfast was average, the servery was a little cramped and got a bit congested. There is a Harvester restaurant very nearby if lunch or dinner is needed. Be advised... Read more
Cleanliness
Service
Sleep Quality
from Pembroke, United Kingdom
Submitted on 02-02-2017
This was a disaster for us. Our room was cold and we hardly slept all night as it backed onto a main road and the double glazing ( it if is in fact DG) didn't work. The pillows were synthetic and two were like concrete and two were soft. We didn't appreciate this and I had the concrete ones. Breakfast was a joke. No cutlery. A member of hotel staff telling us in broken English that they forgot to cook sausages and the scrambled eggs rubbery. The same server then turned up with a bag of croissant... Read more
Service
Sleep Quality
Value
from Brighton, United Kingdom
Submitted on 01-31-2017
This is not the usual hotel i stay in, generally I stay in hotels as part of a holiday or for city breaks, but the flight was early and the tarins were late so I decided to book at This Holiday Inn Express. The reception was very professional and the staff were very friendly and helpful (Thank you Katie Kitapci). The room was much bigger than I had expected and the bed was huge. Tea and coffee facilities (I needed more milk and asked at reception and was given eight more!) The bathroom and show... Read more
Location
Rooms
Service
from Oxford, United Kingdom
Submitted on 01-27-2017
I stay in this hotel very regularly on business. The staff are very friendly, rooms clean and beds comfy. The wifi is ok and overall the hotel is good - the one issue is breakfast. Now you know what you're going to get with a Holiday Inn Express breakfast: sausages, scrambled egg and beans. However at this hotel you rarely get that as there is only 1 member of staff on and they cannot keep up. This time there were only 4 old sausages left, dirty crockery left on most tables and no fruit juice as... Read more
Cleanliness
Service
Sleep Quality
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