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Hallmark Hotel The Queen, Chester

Liverpool, England, United Kingdom (LPL)

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Based on 3066 reviews
Room & Rates

Executive Double Room

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Superior King Room

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 1 Twin Bed, Non Smoking

1 Twin Bed
172 sq feet (16 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds
172 sq feet (16 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 1 Double Bed, Non Smoking

1 Double Bed
172 sq feet (16 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Executive Room, 1 Double Bed, Non Smoking

1 Double Bed
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Room, 1 Double Bed, Non Smoking

1 Double Bed
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Room, 2 Twin Beds, Non Smoking

2 Twin Beds
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Family Room, 2 Twin Beds, Non Smoking

2 Twin Beds
237 sq feet (22 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Superior Room, 1 Double Bed, Non Smoking

1 Double Bed
237 sq feet (22 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

1 Double Bed
172 sq feet (16 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Room, 1 King Bed, Non Smoking

1 King Bed
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 King Bed, Non Smoking (Four Poster Bed)

1 King Bed
269 sq feet (25 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite, 1 King Bed, Non Smoking, View

1 King Bed
269 sq feet (25 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Room, 1 Twin Bed, Non Smoking

1 Twin Bed
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
172 sq feet (16 sq meters)

Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Classic Double Room

Classic Double Room

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Family Room (Classic)

Family Room (Classic)

1 Double Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed

1 Twin Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Classic Twin Room

Classic Twin Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Executive Room, 1 Double Bed (King)

Executive Room, 1 Double Bed (King)

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Twin Room, 1 King Bed (King)

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Executive Double Room

Executive Double Room

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Executive Twin Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Suite, 1 King Bed (Emperor)

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Suite, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Superior Room (Four Poster)

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Superior Double Room

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Executive Twin Room

Executive Twin Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Suite, 1 King Bed (Emperor)

Suite, 1 King Bed (Emperor)

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Suite, 1 Double Bed

Suite, 1 Double Bed

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Superior Room (Four Poster)

Superior Room (Four Poster)

2 Double Beds
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Superior Double Room

Superior Double Room

1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Double Room

1 Double Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details

Standard Twin Room, 2 Twin Beds

2 Twin Beds
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
Hallmark Hotel The Queen, Chester
City Rd, Chester, United Kingdom CH1 3AH

Resort Details

Northgate Arena Leisure Centre - 0.7 km / 0.4 mi St Paul's Church - 0.7 km / 0.4 mi Grosvenor Park - 0.8 km / 0.5 mi Eastgate Clock - 0.8 km / 0.5 mi Chester Cathedral - 0.9 km / 0.5 mi Roman Amphitheatre - 0.9 km / 0.6 mi Chester Music Theatre - 0.9 km / 0.6 mi Chester Town Hall - 0.9 km / 0.6 mi Chester City Walls - 0.9 km / 0.6 mi Newgate - 1 km / 0.6 mi St Peter's Church - 1 km / 0.6 mi Dewa Roman Experience - 1.1 km / 0.7 mi Grosvenor Museum - 1.2 km / 0.8 mi University of Chester - 1.3 km / 0.8 mi Old Dee Bridge - 1.3 km / 0.8 mi
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
National Rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. Know Before You Go The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for English breakfast: GBP 17.00 per person (approximately) Self parking fee: GBP 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Recreational amenities at the hotel include a fitness center.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3066 reviews
from West Wales
Submitted on 02-05-2017
We had a lovely short break stay here recently. Hotel is conveniently situated if you arrive by train and is also easily accessed by car. Before we cover the hotel it is worth mentioning the prices. Hotel is not that cheap if you deal direct and we got a much better deal by going through a third party website. They clearly do deals because there were 3 coach parties in on the weekend we were there, so shop around. Second pointer is, don't use their car park, it is very expensive. There is a N... Read more
from Leigh, United Kingdom
Submitted on 02-02-2017
Upon visiting this hotel we were impressed at how convenient the parking was by being just opposite the hotel, but not at the charge of £15 a day! We booked the most expensive room but the tired furniture and windows that needed a lick of paint let it down. But the real reason we gave such a poor rating was a result of our visit at breakfast. We were disappointed their was no grapefruit available and hardly any beans in the tray whilst the chef could clearly see we were scraping the very last r... Read more
from Cardiff, United Kingdom
Submitted on 02-01-2017
Recently stayed her with my partner to do some retail therapy in Chester. Fantasic stay as always. Have been here many times and always had a great stay. Can only give compliments to all the staff what a difficult job they have with some extremly rude guests that i witnessed on reception. Keep up the good work your doing a fab job. Will b back soon
from Chester, United Kingdom
Submitted on 01-31-2017
We were a party of four taking afternoon tea at the hotel for a birthday treat. The quality, variety & presentation of the food was exemplary. The friendliness & professionalism of the staff, and their attention to detail, made the whole experience a very special one.
Cleanliness
Service
from Manchester, UK
Submitted on 01-30-2017
Attended an internal business conference here in December. The conference rooms were very nice, well provisioned with all that was required. The staff were lovely, attentive and helpful. We participated in Christmas festivities in the evening, well executed on behalf of the hotel and very enjoyable.
from
Submitted on 01-29-2017
We stayed overnight 27th Dec as were visiting Chester zoo the next day. Hotel is well presented and room clean and comfortable. Breakfast was excellent with lots of choice. 2 issues - we had to smoke on the front of the hotel wouldnt have minded as much except the hotel has a beautiful private courtyard, which we couldnt use as its only opened for functions. surely it makes more sense to allow guests to use when no function on and ask guests to use front when function on. Even as a smoker i fou... Read more
from Shrewsbury, United Kingdom
Submitted on 01-28-2017
We had a great stay at this lovely hotel for my friends 50th Birthday ,we cant wait to book again in the summer and xmas ,we had such a lovely meal in the grill restaurant and rooms were spotless and beds so comfy ,would totally recommend.
from Morecambe, England, United Kingdom
Submitted on 01-26-2017
Lovely hotel. Room lovely and clean except maybe a little more attention to detail is required. Bedside lights were very dusty, don't think the bulbs had been cleaned for a while. Lovely modern bathroom but the shower was a little disappointing. Pointed out to reception on leaving that the shower head was full of limescale, making it difficult to have a decent shower. Food in the Kings restaurant was fantastic, cannot fault at all. Service good. Good breakfast, buffet style. Excellent choice. ... Read more
Cleanliness
Service
Sleep Quality
from
Submitted on 01-22-2017
Disappointed with this hotel sadly! We have stayed in Chester a couple of times for my birthday but in different hotels & they have been so much better than this one & a fraction of the price too. Firstly the other hotels provided complimentary wine as a birthday treat which was very much appreciated, this hotel offered absolutely nothing even though I stated it was a birthday weekend stay. Even just a complimentary drink or birthday card/note in room would of been a nice touch. Secondly the roo... Read more
from
Submitted on 01-21-2017
First I got a room very far from reception & main entrance, it was clean and quite nice but hadn't bath so asked to change, reception was fine and moved me to the room with bath. But here we go. Carpet didn't seem clean here, and room seemed outdated....strange smell as well. It was only one night but for the price you pay you expect something better than this....
Location
Rooms
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