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Grosvenor Pulford Hotel & Spa

Chester, England, United Kingdom (CEG)

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Based on 1532 reviews
Room & Rates
Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

1 Double Bed
150-sq-foot (14-sq-meter) room with garden views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Deluxe Double Room

Deluxe Double Room

1 Double Bed
280-sq-foot (26-sq-meter) room with garden and courtyard views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
 
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Executive Double Room

Executive Double Room

1 Double Bed
248-sq-foot (23-sq-meter) room with garden and courtyard views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Noise-free guestrooms cannot be guaranteed
 
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Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds

1 Double Bed or 2 Twin Beds
388-sq-foot (36-sq-meter) room with garden and courtyard views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Smoking/Non Smoking
 
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Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

2 Twin Beds
161-sq-foot (15-sq-meter) room with garden and courtyard views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
 
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Superior Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
 
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Superior Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
 
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Superior Room

Superior Room

1 King Bed
273-sq-foot (25-sq-meter) room with garden and courtyard views

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
 
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Standard Double Room Single Use, 1 Double Bed

1 Double Bed
Overlooking the garden

Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking/Non Smoking
 
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Grosvenor Pulford Hotel & Spa
Wrexham Road Pulford, Chester, United Kingdom CH4 9DG

Resort Details

The preferred airport for Grosvenor Pulford Hotel & Spa is Liverpool (LPL-John Lennon) - 24.5 km / 15.2 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
National Rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: GBP 15.00 for adults and GBP 0.00 for children (approximately) Pet fee: GBP 15 per accommodation, per stay Crib (infant bed) fee: GBP 7.0 per night Rollaway bed fee: GBP 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes † The charges below are included in your overall room price: Resort fee The resort fee includes: Pool access Fitness center access Internet access Self parking Parking Housekeeping We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Spa By Kasia has 6 treatment rooms including rooms for couples. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Picnic Area
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1532 reviews
from Newton Abbot
Submitted on 11-20-2017
Stayed at Grosvenor Pulford this month. It is a beautiful hotel, room was immaculately clean, but some maintenance was needed to the shower - seeing the previous review makes me suspect this may be an ongoing problem in several rooms. The breakfast was beautifully presented and all staff that we met were most professional and helpful.
Value
Sleep Quality
Service
from Walsall, United Kingdom
Submitted on 11-20-2017
This was a bit of a mixed bag for me I‚??m afraid. Lovely venue and grounds. Staff extremely helpful. Food quite exceptional. However, the service at Nelsons was compromised, it would seem by having to also attend to a wedding. We encountered a number of mishaps with the service and because our final bill was not itemised neither could we check if we had been overcharged for those mishaps... our room (no 3) was situated next door to the guest toilets and so we enjoyed all the lovely sounds co... Read more
from Tamworth, United Kingdom
Submitted on 11-19-2017
Excellent room on the 2nd floor although the ceiling shower lacked power. Nelsons bar had good ambience though some drinks are pricey, I stress only some so just ask first may be. Buffet breakfast very good but Ciros restaurant for an evening meal requires caution as the description of some of the meals could be misleading dependant on your opinion of how it should be presented, with the worse thing being the management of the restaurant who are unyielding to the point of ignorant.
from Conwy, North Wales
Submitted on 11-19-2017
Lovely stay to celebrate a 50th birthday. Great service from helpful staff when booking and during stay. Location, room and facilities were wonderful as was dinner and breakfast. Will be back for another stay in the future and also need to try the Sunday lunch - had lots of recommendations.
from Manchester, United Kingdom
Submitted on 11-19-2017
Absolutely stunning, hidden gem. Beautiful grounds, beautiful rooms, excellent service, amenities, I don't know how this hotel isn't 5 star. Spa so relaxing. Breakfast excellent. Drinks reasonably priced. Had a lovely lovely weekend. Thank you x
from Liverpool, United Kingdom
Submitted on 11-18-2017
Top class hotel - upgraded to room overlooking Japenese gardens. Really spacious room with everythng you would need. We only stayed one night but took advantage of the swimming pool, jacquzzi, sauna and steam room. Ciro's Brassiere was booked for 7.30pm and we thoroughly enjoyed our carvery. fThe buffet breakfast the following morning was just as yummie with everything you could think of to set you up for the day including smoked salmon - which is ordered separately from the waitress. We pa... Read more
Value
Cleanliness
Service
from Chester, United Kingdom
Submitted on 11-18-2017
Some friends and I meet up for coffee throughout the year and at Christmas we like to have a meal out. The. Murder mystery evening here looked promising and some of us had been to one before but not here. We thoroughly enjoyed the evening. The decorations were gorgeous in the bar area and the room we ate in was also beautifully decorated. The meal was lovely and the entertainment was excellent. A local am dram group provided the murder, not literally and we enjoyed guessing the culprit and moti... Read more
from London
Submitted on 11-11-2017
Outside of the hotel is very nice, would be great for a wedding shot on the left side entrance side, ample parking available and buses into Chester. Reception area is beautiful, very nicely done with a 200k chandelier installed apparently. Staff were great on checking in. Checked into room 4, which is on the right side/older part of the hotel. Carpets are a little worn and the rooms are a little tired. Stayed in room 4 which looks onto no view, just a grass area, not very exciting but the room h... Read more
Value
Sleep Quality
Service
from wrexham
Submitted on 11-07-2017
We were privileged to use the Grosvenor Hotel, as the venue for Our Daughter's wedding on November 5th , and we couldn't have chosen a better venue , their organisational skills , building up to the event, preparations of the night team , and the day itself , could not be faulted, any queries at the reception , were quickly sorted , there are many many people we could thank , but too many to mention , but one who went the extra mile , was Ben our master of ceremonies , he was calm , collected a... Read more
from Bradford, United Kingdom
Submitted on 11-07-2017
Lovely reception area. Staff were excellent and service impeccable. Pool area very tired and water was cold. Towel was thread bare and no gown offered at spa. Had a Treatment and it was ok but so over priced. I have treatments all the time and these treatments are so expensive. The bar was really nice and extensive menu. Overall the hotel is charging for the name as it's not a great hotel in terms of the rooms and the facilities.
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