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The ASHLEE Heights Patong Hotel & Suites

Phuket, Thailand (HKT)

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Hotel Specials
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Based on 448 reviews
Room & Rates
Superior Room, Bathtub

Superior Room, Bathtub

1 Double Bed or 2 Twin Beds
387-sq-foot (36-sq-meter) soundproofed room, balcony with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, Bathtub

Deluxe Room, Bathtub

1 King Bed
420-sq-foot (39-sq-meter) individually furnished room, balcony with mountain views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Microwave, minibar, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Premier Room, Bathtub

Premier Room, Bathtub

1 King Bed
592-sq-foot (53-sq-meter) soundproofed room, balcony with mountain views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Microwave, minibar, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Family Suite, 2 Bedrooms, Bathtub

Family Suite, 2 Bedrooms, Bathtub

1 King Bed or 2 Twin Beds
1011-sq-foot (94-sq-meter) room with mountain views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Microwave, minibar, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The ASHLEE Heights Patong Hotel & Suites
160/36, Phang Mueng Sai Kor Road, Soi Nanai Ruamjai (Nanai Soi 8), Patong, Thailand 83150

Rooms
Make yourself at home in one of the 77 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access. Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 300 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Poolside Bar
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 448 reviews
from DC
Submitted on 02-09-2017
I'll start with the positives, the location isn't terrible. 15 min walk to the beach but a shuttle from the hotel will drop you off, near a busy bar scene just over the bridge and to the right and beautiful spa on the corner and to the left called Oasis Spa. Also in walking distance to Marlin Market. The bad...we had 6 rooms for our group. Each room had its own problems for NO water. I repeat NO WATER, not low water pressure, none. They were eventually transferred to another room. Bathtubs were... Read more
Location
Rooms
Service
from Abu Dhabi, United Arab Emirates
Submitted on 01-27-2017
It was hood and comfortable stay at The Ashlee heights. Staff was good and friendly. I am wondering why other reviews are saying negative about cleanliness and staff behaviour. I stayed at premium triple room with view on mountain side. Room was good, clean, spacious. Kids enjoyed swimming pool.Travel desk is good. Got cabs,tour booked on good rates. Only issue was with centralised Aircon. When someone else was smoking in his room we can feel the smoke in our room which was uncomfortable. Locati... Read more
from Chania Town, Greece
Submitted on 01-26-2017
The hotel room was soooooo dirty .... We entered and immediately felt appaled. We informed madame Poo , the one n charge at the reception at the time and she did enter the room and told us it was "ok". She told us someone would enter and check again after we left. This never happened of course. The hotel was booked as there was no availability in other establishments nearby and our plans had changed at the last minute therefore it was a quick call decision based on the decent photos of the... Read more
Location
Rooms
Service
from Durban, South Africa
Submitted on 12-13-2016
This hotel is well located two blocks from the beach in Patong, I was pleasantly surprised at the size of the two bedroom mountain view room, which was immaculate. The staff were really friendly with an adequate breakfast. All at a cheap price. Highly recommended for a genuine Patong experience. The rooftop pool was fantastic!
Rooms
Service
Sleep Quality
from
Submitted on 12-10-2016
After paying a very expensive price for a triple room for myself and 2 friends, I was very deeply disappointed to find just 2 beds. I quickly called down to reception to ask to move to a triple room, but instead they said that they would come and set up a third bed. 1 hour later, a "bed" is put into the room that is actually a fold up plank. The most uncomfortable thing I have ever sat on. Also, my phone charger adapter previously broke at the last hotel I was at on my travels. In the hotel guid... Read more
from
Submitted on 11-25-2016
Breakfast was good especially the fried rice but the only one lift breakdown caused lot of inconvienced and reception wanted to down grade me from triple room to two small rooms during check in give us a great distress for family. Pool was choke and smell chorine pool. Lacking good management to oversee this overrated 4" stars hotel. it should be 2 stars instead. Not recommended for family.
from Luang Prabang, Laos
Submitted on 11-24-2016
Nice room but hotel is completely let down by useless uninterested reception staff. They just don't care at all. Over priced No bar. Bad location You can stay somewhere very much nicer on the beach road with great staff for much less money, which I did, moving out of Ashlee Heights after a couple of overpriced nights. Rooftop pool is filthy. Very poor.
from Melbourne, Australia
Submitted on 11-23-2016
My partner and i booked this hotel for 15 days. Let's just say we checked out in the first 4 days of being there! This hotel looks nothing like it does on the photos on the web site, bookings.com or any other web site. The staff on arrival were so rude. On a daily basis the room was meant to be cleaned, changed sheets, towels etc. YEAH RIGHT! We had to ask for new towels every day, and for the cleaners to clean our room. Mind you after the phone call, it would take them 1-2 hours to come and a... Read more
Service
Sleep Quality
Value
from Florida
Submitted on 10-28-2016
So aesthetics are good but wifi is horrid! Staff is limited. Pool seems nice but closed before stated hours. Area is ok - lots of choices in area so pass on this if you need wifi. The a/c was excellent and breakfast was tasty - great coffee.
from
Submitted on 10-18-2016
Went there for 3 weeks to see friends stayed at ashlee heights which when we booked was called Citrus Heights, we got to the hotel about 11.30am the lady at reception told us check in was something like 2pm so we then left all our luggage went down to go get a massage and buy food without showering from a 14 hour flight from London came back about 3pm still no sign off check in waited 2 hours more till we checked in, got into our room we got the deluxe room with a ac unit blowing heat on our bal... Read more
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